Overview

The Shipping Analytics page is designed to provide a comprehensive view of your current shipping data across all of your warehouses and customers. By leveraging the information shown on the dashboard, you can make data-driven decisions to improve delivery times, reduce costs, and enhance customer satisfaction.

Accessing the Analytics Page

You can access the analytics page with the following steps:

1. Log in to Extensiv Analytics.
2. Click the Analytics Tile.
3. From the left-hand navigation menu, select Shipping.
4. Click Shipping Analytics to open the dashboard.

Providing Additional User Access

To enable access for other users in your organization, 

1. Navigate to User Management > Roles.
2. In the Permissions List tab, ensure the user's associated role has the “Shipping Analytics Read-Only Access” beta permission ticked.

   

3. In the Enabled Users tab, give the user access to Shipping Analytics by adding their name to the list.

   

   1. Alternatively, you can click on Users in the left panel, select a desired user from the list, then Edit their user profile.

      

   2. Go to Permissions & Security, then click Edit.

      

   3. On the Edit Permissions form, under Product Access, click Add Product, then select Analytics to give the user access to the product.

      

   4. Click Save to confirm the changes.

Key Components

Top-Level Metrics

Located at the top of the page, this shows the following data:

• Total Shipments: The total number of shipments included in the current filtered view.
• Average Shipping Distance (miles): The average distance shipments traveled, providing a quick measure of shipping reach and efficiency.

Order Distribution Map

This consists of an interactive U.S. Map that displays shipment destinations across the country, highlighting shipping density and areas with higher transit distances.

Each point on the map is shaded according to the following color-coded shipping zones:

Average Shipping Distance by Warehouse

You will see a horizontal bar chart here that compares the average distance shipped from each warehouse.

You can use this to:

• Identify warehouses with longer shipping distances.
• Evaluate whether rebalancing inventory or the addition of a new warehouse could reduce shipping miles.

Order Count by Warehouse

A vertical bar chart showing total order volume per warehouse.
This helps you:

• Spot high-performing warehouses
• Balance order fulfillment loads

Order Count by Shipping Zone

A stacked bar chart displaying:

• Total orders per shipping zone
• Breakdown of orders by customer

This chart helps assess the following:

• Which zones and customers generate the most shipments
• How shipping costs and delivery times vary by zone

Using Filters

The Shipping Analytics page also gives you the ability to filter the information presented by individual customers, individual SKUs, carriers, warehouses, or order sources. To use the filters,

1. Click the Filters button in the top-right corner to narrow the view:
2. Filter as necessary by specific customers, SKUs, carriers, warehouses, and order sources.
3. (Optional) Apply multiple filters to focus on a particular region or customer set.

Best Practices

To help you maximize the use of Shipping Analytics, it is recommended to regularly perform the following actions:

• Identify High-Cost Zones: For example, focus on shipments in Zones 6–8 to explore potential cost savings.
• Warehouse Optimization: Compare distances across warehouses to determine where strategic inventory placement or additional warehouses can reduce transit times.
• Customer Insights: Review customer-specific order counts to align shipping strategies with demand patterns.