Overview

This article answers common troubleshooting questions about registering for and signing in to Extensiv University.
 

Common Issues

The confirmation email never arrived

Check your spam or junk folder first. If you still don't see it, return to the registration confirmation screen and select Resend confirmation email.
 

I forgot my password

On the sign-in screen, select Forgot password and follow the instructions in the password reset email. See Signing in to Extensiv University for the full steps.
 

I'm still having trouble signing in or accessing my account

Contact the support team for assistance. For more details, see Contacting Extensiv Support.