How to Use Extensiv AI

Understanding the Prompts Library

0.7 min read

| May 13, 2026

The Prompts Library is a curated set of example questions organized by topic, Orders and Inventory. It’s the fastest way to explore what Extensiv AI can do and learn how to structure effective questions. 

Extensiv AI is currently only available to Early Access customers. If you want to join, please reach out to your CSM. 

 

Using the Prompts Library

  1. Click the sparkle icon (✨) in the top-right of the Hub navigation bar. The chat panel will slide in from the right.
  2. Click the Prompts Library icon in the chat panel header.   
  3. Find a prompt by either browsing by category or filtering by keywords.
  4. Click the copy icon on a prompt to save it to your favorites.
  5. Go to your Favorites list, click the prompt to load it into the input field, edit any placeholder values (e.g. [CUSTOMER NAME] or [ORDER NUMBER]), then send. 

 

Adding a Favorite Prompt

The Favorite Prompts list allows you to easily access your most used or most relevant prompts. This saves you the time it would take to otherwise search for them within the Prompt Library. 

To add a prompt,

  1. Click the + button in the favorites section.
     
  2. Add a Title and your prompt message, then click Save.

 

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