Warehouse Management

Updated on December 17th, 2022

  • Extensiv Hub
    Popular Articles Getting Started Using Hub Technical Issues & FAQs Extensiv's Ideas Portal
  • 3PL Warehouse Manager
    Receiving Operations Inventory Management Shipping Operations System Configuration Scanning Operations Integrations Content Best Practice Resources Release Notes Popular Articles Troubleshooting Guides
  • Warehouse Management
    Getting Started Admin Console Shipping Order Picking & Packing Receiving Customer Portal Cycle Counting Kit Building Managing Users Barcode Scanner Import/Export Integrations Barcoding Wave Picking Bin Move Mobile Receiving and Picking Settings Popular Articles Reporting
  • Order Management
    Dashboard Orders Inventory Purchase Orders Shipments Customers Products Analytics Settings API API Integrations Accessing and Navigating Order Manager Error Messages Order Manager Popular Articles Accounting Integrations
  • Integration Management
    Getting Started with Integration Manager General Support Troubleshooting Extras & Addons API Documentation Popular Articles Order Sources Order Destinations
  • FAQs
  • Network Manager
    Getting Started Order Routing Management Technical Issues Shopping Carts Settings Settings, Products, and Orders
  • Billing Manager
    Getting Started Using Billing Manager
  • Release Notes
    Extensiv Sandbox Extensiv Extensiv Hub 3PL Warehouse Manager Integration Management Warehouse Management Order Management Billing Manager
  • Fulfillment Marketplace
    Getting Started
  • Sandbox
    Getting Started
+ More
  • Help Center
  • Warehouse Management
  • Barcode Scanner
  • Troubleshooting
  • Barcode Scanner
    • System Requirements
        • Intro to Barcode Scanners
        • Compatible Devices
        • Network Requirements
    • Setup
        • Setting up WiFi / Network Connection
        • Downloading & Installing Extensiv Warehouse Manager
        • Configuring Extensiv Warehouse Manager
        • Recommended Settings for Datalogic Skorpio X3 and Falcon X3
        • Updating a Device
        • ScanSKU Setup
        • Installing Extensiv Warehouse Manager on a Data Logic DL-Axist
    • Troubleshooting
        • Performing a Cold Boot
        • Error Codes
        • Network Connection Troubleshooting
        • Barcode Will Not Read
        • Label Not Printing From Scan Gun
        • Application Closes
        • Device Update - Single Web Service

Label Not Printing From Scan Gun

Label Not Printing From Scan Gun

There are a couple of reasons that labels will fail to print from your mobile barcode scanner. Also, the printer and handheld barcode scanner must be on the same network in order to communicate with each other.

Invalid Configuration

  • First, your network barcode printer will need to be set up in the Extensiv Warehouse Manager admin console. See the Label Printing section of this help guide for more information
  • Once your label printer is setup in the Warehouse Manager admin console, you will need to configure the handheld scanner to print to that specific printer
  • From the Warehouse Manager application on the device, navigate to 'Tools > Settings'

  • If your printer is set up in the admin console, you can select it from the dropdown menu here
  • Verify that the Printer IP and Port are correct. If the IP of your printer has changed, you will need to update it in the admin console. See the Label Printing section of this help guide for more assistance with this.

Was this article helpful?

Yes
No
Share additional feedback about this article

Related Articles

  • Performing a Cold Boot
  • Error Codes
  • Application Closes
  • Barcode Will Not Read

Not finding the help you need?

Contact Support
Solutions
  • Solutions for Brands
  • Solutions for 3PLs
  • Solutions for 4PLs
  • Solutions for B2B
Products
  • Extensiv 3PL Warehouse Manager
  • Extensiv Warehouse Manager
  • Extensiv Order Manager
  • Extensiv Integration Manager
  • Extensiv Network Manager
Products
  • Customer Success
  • Implementation
  • Consulting
Ecosystem
  • Fulfillment Marketplace
  • Integrations
  • Partners
  • Become a Partner
Resources
  • Resource Library
  • Blog
  • Market Insights
  • What is a 3PL?
  • What is a 4PL?
  • What is a WMS?
  • Why a Cloud-based WMS?
  • Glossary
Help
  • Help Center
  • API Documentation
  • Extensiv Univerisity
  • Community
  • System Status
  • Extensiv Logo
  • 100 N Pacific Coast Hwy, Suite 1100, El Segundo, CA 90245
  • |
  • Contact Us:
  • 83-EXTENSIV 888.375.2368 (main)
  • |
  • 310.844.7570 (local)
  • Copyright © 2023 Extensiv
  • |
  • All rights reserved.
  • Privacy Policy
  • |
  • Terms of Service
  • Follow Us:
Expand