Using Hub

17 Articles

Creating a New User in Extensiv

Select the organization. If you have multiple organizations, you need to create a ...

Creating User Roles in Extensiv

A user role refers to the set of permissions someone can have in Extensiv. You ca ...

Understanding User Roles in Extensiv Hub

Overview In this article, we will introduce and outline what actions users can ta ...

Modifying and Deleting a User Account in Extensiv

This article details the steps on how a user can view, modify, or delete user acc ...

Transferring Ownership of Organization in Hub

There can only be one owner for every organization in Hub. The owner needs to log ...

How to Reset Your Password in Extensiv

Depending on your situation, you can reset your password in one of two ways: Scen ...

Modifying and Deleting Custom User Roles in Hub

In this article, we will outline the steps on how to modify or delete custom user ...

How to Create a New Fulfillment Client as a Sub-Account?

Select the desired master organization from the Extensiv Hub.   Navigate to Integ ...

How to access Extensiv University

Extensiv University is available to all active customers of Extensiv.  This artic ...

Viewing and Editing User Profile Settings

To manage your Extensiv Hub profile, follow these simple steps: Go to the Extensi ...

Understanding the Brand Sales Analytics Dashboard

This article is applicable for users with Order Management access.   Overview Bra ...

Assigning Support Chat Permission

Only System Admins will have access to the new chat experience. Users who are not ...

What's my Extensiv ID?

Every organization within Extensiv is given a unique identifier known as an Exten ...

Adding a Company Logo

This article outlines how to add or modify a company logo in Extensiv:   Navigate ...

Enabling Two-Factor Authentication (2FA)

Two-factor authentication (2FA) is an identity and access management security met ...

Disabling Two-Factor Authentication

Disabling 2FA If the admin decides to disable 2FA at the organizational level, th ...

Setting Up Two-Factor Authentication

This article outlines the steps to set up your authenticator. It applies to user ...

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