Application Closes
Application Closes
If you experience the Extensiv Warehouse Manager application closing abruptly while using your barcode scanner, the most common cause is the lack of a network connection.
Dropped Network Connection
In the even of an abrupt application close due to a dropped network connection, you should consider the following:
- When the barcode scanner goes to sleep, it shuts down its WiFi connection to save battery power. Consider extending the time that the barcode scanner stays on by adjusting the power settings in the control panel.
- Before being able to use a scanner that has gone to sleep, press the scan trigger to wake it up. Give the device up to 10 seconds to re-connect to WiFi before trying to perform any activity in the Warehouse Manager application.
The connection icon (upside down T) should not have a red X through it. If it does, wait 10 seconds for the barcode scanner to reconnect. If the red X does not clear, check your network configuration.
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