April 13, 2026

3PL Warehouse Manager

Improvements

SmartScan Rapid Receiving: Quickly process receipts with new rapid receiving capabilities that streamline how you add and manage items during receiving. You can automatically add scanned items, carry over required field values, and reduce manual entry while building receipt line items more efficiently. Learn more about how to use Rapid Receiving in our help article. This feature is in closed beta; please contact your CSM if you’re interested in joining. Note: This feature was included in the April 8, 2026 release but was reverted and is not part of the April 13, 2026 deployment.

Cross-Customer Pick Jobs: Cross-Customer Pick Jobs are now available to all customers. Improve your picking workflows with a new setting that allows you to create pick jobs that contain orders from more than one customer. Learn more about setting up cross-customer pick jobs in our help article.

Deactivate Packing Materials: Deactivate package and insert definitions you don’t currently need to make it easier to manage the contents of the Packing Materials grid. Learn more about this feature in our Help Center.

Inventory Hold Webhooks: Create webhook notifications when inventory is placed on, or removed from, hold with the new Inventory Hold Event Type. For more information about webhooks, see our help article.

SmartScan Increased Line Item Display: We have updated the line item grid in both Manage Receipts and Receive Against ASN (RAASN) to better display the SKU in the grid. Most devices will display at least 12-20 characters of the SKU in the grid. 

Fixes

TW-36891 Order Hold: Resolved an issue in Create /Edit Order where a user could manually add a Tracking # to an order even though it was on hold. This would constitute processing activity on the order and should be prevented as long as the order is on hold.

TW-36543 SmartScan Audit: Resolved an issue when counting inventory on movable units (MU) where scanning an MU into the Movable Unit field resulted in an error "Incorrect Item Scan".

TW-36187 Audit Inventory: Resolved an issue where locations included in an ongoing item-based audit could not be added to a location-based audit. Locations can be part of both ongoing item-based audit and a location-based audits, and multiple ongoing item-based audits (when there are multiple SKUs in a location), but cannot be part of two ongoing location-based audits.

TW-36131 SmartScan Pack: Updated outbound serialization to more effectively handle non-GS1 barcodes that are mis-identified as GS1 barcodes. If a scanned barcode is initially parsed as an invalid GS1 barcode, users can now choose to bypass the GS1 parsing and use the unparsed value as the serial number for the outgoing inventory. There is also a new setting, available from the Gear icon in the upper-right corner, where users can disable barcode parsing for the remainder of the serial numbers being captured for the current order line item. This makes the process more efficient if many serial numbers need to be captured and the parsing is mid-identifying the barcode as GS1

TW-35994 Reports: Updated the behavior of the Transfer Report, which displayed an incorrect time stamp at the top, whih made it look like the End Date specified for the report was not included in the report results. Previously the End Date on the report specified the end date selected by the user with 12:00:00AM, when it should have displayed 11:59:59PM so it was clear that all transfers occurring on the specified End Date were included in the report.

TW-35808 SmartScan Pick: Resolved an issue that resulted in the user receiving a 400 error, Cannot pick more than quantity yet to be picked. This error occurred only when trying to pick a single SKU where the allocated inventory was split across different locations or MUs, and less that a full Secondary unit quantity, as specified in the item definition, was allocated from each location/movable unit.

TW-36383 Find Orders: Resolved an issue related to the Short-Picked grid column where the column data was updated even though the associated pick job was still in progress and a Pick Done Date was not assigned to the order. This update now waits to report the short-picked status until the pick job is actually complete to avoid confusion when looking at Find Orders while the pick job is still in progress.

TW-35650 Create/Edit Order: Resolved an issue when specifying an address (Ship To, Bill To, Sold To) in the country of Chile, where the State/Province/Region drop-down did not populate with any available values.

Small Parcel Suite

Fixes

TW-37068 Parcel Tracking Grid: Resolves an issue where the pill background was missing on orders with unknown statuses.

TW-36643 Small Parcel Addresses: Resolves an issue where addresses weren’t updated correctly. The system now resets the value for isResidentialAddress to 'unknown' when an address is updated.

TW-36011 International Non-Delivery: Resolved a bug where if nothing is selected for International Non-Delivery, we'll default to "Treat as Abandoned".

TW-35332 Prepaid Shipping Labels: Resolves an issue where if you entered an account number on an order that was not connected to Small Parcel Suite, but there was a different account for that same carrier connected to Small Parcel Suite, the order would ship against that account.