Order Manager
23 Articles
Customer Experience Upgrades
We have appointed specialized teams to assist you in all aspects of your Order Ma ...
Brexit for UK Inventory & Shipments
In-House Shipments using Endicia If you do not ship to the UK using Endicia, this ...
BigCommerce Order Statuses
Order Manager will pull in orders in the following statuses: Awaiting Shipment Aw ...
Order Export Configuration in the UI- Complete List of Order Export Fields
Amount PaidBill Duties To SenderBlank/EmptyBuyer E-MailBuyer NameBuyer UsernameCa ...
FBA to FBM Conversions - Amazon North America Remote Fulfillment with FBA Sellers
As of September 15, 2020, Amazon has made a change to their API for remote FBA. T ...
Error Message “Invalid Customs Item Data”
If you receive this error message when shipping an order with Endicia/USPS, that ...
Integrating Endicia
Order Manager offers out-of-the-box integration with various shipping providers, ...
Error: "The Shippers shipper number cannot be used for the shipment"
If you receive the error message “The Shippers shipper number cannot be used for ...
Edit Shopify Order Items
The Basics You can now edit Shopify orders in Order Manager similar to how you ca ...
Adding BigCommerce as a Sales Channel
Order Manager offers out-of-the-box integrations with various sales channels. F ...
Where does Extensiv Order Manager determine Inventory Value and COGS from?
The term "Inventory Value" refers to the dollar amount that each unit of a Master ...
Endicia's pay-on-use return labels?
Pay-on-Use Return Labels are NOT prepaid by your company, meaning that the postag ...
Shopify Order Statuses
Order Manager does not pull in orders that are in the following statuses: Shipped ...
[FAQ] What other Amazon marketplaces do you integrate with?
Aside from Amazon.com, other Amazon marketplaces we integrate with include: Amazo ...
Does Order Manager Support Amazon Buy Shipping?
Only available for the U.S., U.K, & Germany. The Ship To Address on the order ...
Shopify POS Location Capture and Orderbot
When a POS order on Shopify is placed and orders are downloaded in Order Manager, ...
Formatting Order Information When Shipping to US Territories
Different shipping carriers require packages going to US territories (like Puerto ...
Enable Shopify POS
This feature enables Order Managerto to separate your POS orders from other Shopi ...
Reactivating an Orderbot
Once deactivated, an orderbot is no longer shown on your list of orderbots (only ...
Setting Up Billing/Inventory Allocation Zones
In Order Manager, billing or inventory allocation zones are the collections of US ...
How To Set Up Shipments Import
Once your orders have been shipped out to the customers by your suppliers, you ma ...
What are Orderbots?
Unique to Extensiv Order Manager, orderbots are your custom business rules design ...
Addressing missing Snapshot Data on July 9, 2023
In Trending Value, there was a sheer drop on July 9th, 2023 because of issues tha ...