Order Manager

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Extensiv Hub
    Getting Started Using Hub Technical Issues & FAQs
  • 3PL Warehouse Manager
    Receiving Operations Inventory Management Shipping Operations System Configuration Scanning Operations Integrations Content Best Practice Resources Release Notes
  • Warehouse Manager
    Getting Started Admin Console Shipping Order Picking & Packing Receiving Customer Portal Cycle Counting Kit Building Managing Users Barcode Scanner Import/Export Integrations Barcoding Wave Picking Bin Move Mobile Receiving and Picking Settings
  • Order Manager
    Dashboard Orders Inventory Purchase Orders Shipments Customers Products Analytics Settings API API Integrations Accessing and Navigating Order Manager Error Messages Order Manager
  • Integration Manager
    General Support Order Sources Order Destinations Troubleshooting API Documentation Extras & Addons
  • FAQs
  • Support
+ More
  • Help Center
  • Order Manager

Orders

  • Amazon FBA: Common Errors and Troubleshooting
  • Orderbot: Split Order by Available Stock
  • DHL eCommerce Integration Specifics
  • Shipping Orders - Processing Options
  • Bulk Actions for Orders
  • Custom Fields for Orders (Custom Columns)
  • UPS Electronic Customs Documents - ETD & Commercial Invoices
  • Multi-Channel Fulfillment
  • Duplicate or Clone an Order
  • FBA Workflow Box Contents & Secondary "Ship From" Address
  • Box Contents Defaults for FBA Workflows
  • Customizing the organization of Columns in the Orders Module
  • Missing Stock Location and Configuring Inventory
  • Downloading and Printing Pick Lists
  • FBA Order Management
  • Resolving an Order in Missing Product Information Status
  • Restoring a Cancelled Order
  • Reprinting Shipping Labels
  • FBA Workflow
  • Importing External Shipments
  • Stock Transfers
  • Cancel an Order
  • Restore an On-Hold Order
  • Shipping an Order with Multiple Packages
  • Creating and Receiving an RMA
  • Creating a Manual Order
  • Resolving Out of Stock Orders
  • Downloading and Printing Packing Slips
  • Creating a Manual Order - Individually or In Bulk
  • Manually Mark an Order as Shipped - Individually or in Bulk
  • Can I create an RMA for an FBA order?
  • Export an Order to a 3PL
  • Resolving an order that is "Missing Fulfillment Source"
  • Ship Multiple-Package Orders
  • Fulfilling an order using MCF (Multi-Channel Fulfillment) for a Core Product in a Bundle
  • Validating Shipping Addresses
  • Updating Orders in Bulk
  • Unresolved: Missing Order Info
  • Changing Fulfillment Method and Source
  • Importing Orders Via Spreadsheet (In Bulk)
  • Resolving an Awaiting Payment Order
  • Importing Tracking Information for Shipped Orders via a Spreadsheet
  • Changing an Order to Amazon Multi-Channel Fulfillment (MCF)
  • Customs
  • Shipping Orders
  • Merging Orders
  • Splitting Orders
  • Exporting Orders
  • Searching and Filtering Orders
  • Extensiv Order Manager Workflow for Sending Dropship Orders via Email
  • Resolving Missing Product Info Orders
  • Add an item to an existing order
  • Unresolved: Missing Fulfillment Source
  • What does the error "Weight cannot be less than the total customs item weight" mean?

Not finding the help you need?

Contact Support
Solutions
  • Solutions for Brands
  • Solutions for 3PLs
  • Solutions for 4PLs
  • Solutions for B2B
Products
  • Extensiv 3PL Warehouse Manager
  • Extensiv Warehouse Manager
  • Extensiv Order Manager
  • Extensiv Integration Manager
  • Extensiv Network Manager
Products
  • Customer Success
  • Implementation
  • Consulting
Ecosystem
  • Fulfillment Marketplace
  • Integrations
  • Partners
  • Become a Partner
Resources
  • Resource Library
  • Blog
  • Market Insights
  • What is a 3PL?
  • What is a 4PL?
  • What is a WMS?
  • Why a Cloud-based WMS?
  • Glossary
Help
  • Help Center
  • API Documentation
  • Extensiv Univerisity
  • Community
  • System Status
  • Extensiv Logo
  • 100 N Pacific Coast Hwy, Suite 1100, El Segundo, CA 90245
  • |
  • Contact Us:
  • 83-EXTENSIV 888.375.2368 (main)
  • |
  • 310.844.7570 (local)
  • Copyright © 2023 Extensiv
  • |
  • All rights reserved.
  • Privacy Policy
  • |
  • Terms of Service
  • Follow Us:
Expand