How to Resend Order to Warehouse
Resending Orders
Extensiv Integration Manager can retransmit a previously sent order to your warehouse or WMS if needed.
This action can only be done if the order is already at the WMS, or the sending was previously canceled. If the option is not available it means Integration Manager is already planning to send the order to the WMS. Make sure there are no errors displayed on the order and your merchant level Order Delivery service is enabled.
Step-by-step guide
- Find the order in the Integration Manager Orders tab. You can search by date and order number
- Click on the order to pull up the details
- From the Actions menu, select To WMS > Resubmit to WMS
- The next time the order interface runs, Integration Manager will attempt to resend this order to your warehouse.