What data does Integration Management pass between systems? Integration Management passes order, shipment, and inventory data between your order sources and WMS. In sequential order, the Integration Management downloads orders from each shopping cart, delivers the orders to the WMS system, picks up shipment info (tracking) and inventory levels from the WMS, and uploads the shipment info (tracking) and inventory levels to the shopping cart.
How many orders per month do I get with my plan? All our plans allow unlimited order volume. Â
How much time/cost does connecting a new cart take?
Most connections take only a few minutes for you to connect to a new merchant, cart, or website and there is no setup fee. A few connections are more involved or have a setup fee (EDI connections). Â
Can Integration Management handle inventory over many different sales channels? Yes, Integration Management can sync your inventory across all sales channels. If you have 100 red hats in stock, we can tell all your stores that 100 are in stock and keep them all updated when that level changes due to any reason.
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Does Integration Management upload tracking information? Yes. If the shopping cart or sales channel supports tracking information, we will send it to them. Â
How often does Integration Management download my orders? Some shopping carts send us real-time order information, but otherwise, we check every 15 minutes. You can set Integration Management to check less often if you want. If you need it to check more frequently for some reason, contact support. Â
Does Integration Management offer address verification? We offer optional CASS certification. See full details here: Enable Address Validation. Â
Can I connect to two different channels/carts of the same type? (EG: two different BigCommerce carts) Yes! You can have as many interfaces as you want/need to the same cart or channel. Each one counts as a separate order source for billing purposes. Â
You don't list the shopping cart I want to use. What can I do? Let us know your interest in this cart at Extensiv Support. We track requests for new carts in determining our road map. Â
