New Help Center Features and Benefits

0.7 min read

| January 29, 2026

Overview

The new Extensiv Help Center is a centralized knowledge base designed to provide users with self-service resources, product documentation, and community-driven support. It offers quick access to product guides, release notes, training, and system updates, ensuring that customers and partners can maximize the value of Extensiv’s suite of solutions.

Features

Comprehensive Product Coverage
- Dedicated sections for Extensiv Hub, 3PL Warehouse Manager, Warehouse Management, Order Management, Integration Management, Network Manager, Billing Manager, and Fulfillment Marketplace
- Each section has been revamped to ensure ease of use and navigation.
- Each section has quick links for their respective most popular articles.
Release Notes
- Ensures users stay current with evolving capabilities with regular updates on new features, bug fixes, and enhancements across all Extensiv products.
Sandbox and Early Access Program
- Enables customers to experiment and prepare for upcoming changes or features before full rollout by providing a safe testing environment to do so.
Training and Certification
- Provides quick access to Extensiv University and its structured modules and available certifications