Every organization within Extensiv is given a unique identifier known as an Extensiv ID, consisting of 6 alphanumeric characters. This ID is essential for identifying your organization when contacting Support or creating a case ticket.
To locate your Extensiv ID, click on your username in the upper right corner of the Extensiv page. Extensiv ID will be displayed at the top of the user menu dropdown.
To copy the Extensiv ID, hover over the ID and click any part of the Extensiv ID field once 'Copy Extensiv ID' appears. This will copy the Extensiv ID to your clipboard. You will see a prompt confirming that the ID has been copied.