Amazon is deprecating their legacy inbound fulfillment API. As a result, Extensiv Order Management will no longer support the legacy FBA workflows. You will need to initiate FBA Shipment Plans directly within Amazon Seller Central.       

In response to this change, Extensiv will leverage the enhanced capabilities available in Amazon Seller Central by fully transitioning to Seller Central. This change will provide you with better Amazon placement pricing and advanced tools for managing your shipments.

Beginning January 15, 2025, Extensiv will require you to initiate stock transfers using the Send to Amazon feature within Seller Central. Once initiated, you can then create a stock transfer order within Extensiv Order Management, allowing you to select an Amazon Distribution Center as the destination and track the Amazon order number.

To help you navigate this change, here are how-to guides and resources for managing your FBA shipments and inventory. 

• Amazon FBA Inbound Shipment – How It Works and What’s Important
• Send to Amazon Shipment Creation

How to get started with Amazon FBA on the Send to Amazon page

Send to Amazon is a streamlined shipment creation workflow in Amazon Seller Central with simplified steps that saves you time when you replenish inventory. Create your shipments either by adding products from the Send to Amazon page or by uploading the list of products using an Excel spreadsheet.

All new FBA shipments must be created either in Send to Amazon tool, or through the Selling Partner.

Step-by-step guide

1. Generate the FBA Fulfillment report by navigating to Analytics > Inventory > FBA Fulfillment.        
   This report will help you identify which products need inventory on Amazon and show the current inventory levels.
2. Log in to Amazon Seller Central and follow the six steps outlined below. This will create a shipment plan and a Plan ID.
   1. Choose inventory to send
      2. Pack individual units
   2. Confirm shipping
   3. Print box labels
   4. Confirm carrier and pallet information (for pallet shipments only)
   5. Print pallet labels  (for pallet shipments with an Amazon partnered carrier only)
   6. Tracking details  (for small parcel and pallet shipments not using an Amazon partnered carrier)   
       
3. Create a Stock Transfer Order in Extensiv Order Management indicating Amazon as the destination. 
   1. Navigate to Orders > New Orders > Stock Transfer.
   2. Select your preferred warehouse in the Eligible Source Warehouse field.
   3. Select the appropriate Amazon Distribution Center in the Eligible Destination Warehouses field.  Then, click CONTINUE.        
      
   4. Add the items and quantities you wish to transfer from the source warehouse to the destination warehouse in the New Cross-Warehouse Stock Transfer Order window.
   5. Add the Shipment ID from Amazon Seller Central in the Order # field. Then, click Save.        
            
      

      Order status is tagged as Unresolved - Missing Info. 

       
   6. Specify the address for the shipment in the Basic Info tab.        
      
   7. Fill in the Shipping section in the Processing tab. Then, click Save.        
            
      

      Order status changes to Awaiting Shipment. 

       
      
      Once the stock transfer has been shipped or marked as shipped, it'll move to the Shipped status in the Orders module.       
      
   8. Go to the Inventory module and click on the Transfers tab to receive the stock transfer.  
      
   9. Add a date to the Received field and select the checkbox for Receive in the Receiving for Stock Transfer Order window. Then, click SUBMIT.       
            
      
       

Helpful Videos

• Introduction to Send to Amazon Workflow
• How to Get Started with Amazon FBA
• Send to Amazon Step 1 - Choose Inventory to Send
• Send to Amazon Step 1b - Pack Individual Units
• Send to Amazon Step 2 - Confirm Shipping
• Send to Amazon Step 3 - Print Box Labels
• Send to Amazon Step 4 - Confirm Carrier and Pallet Information
• Send to Amazon Step 5 - Print Pallet Labels

Frequently Asked Questions

1. What should I do with the FBA Workflows that I have already created in Order Management?       
   
   Complete any FBA workflow within Order Management before January 15th as you will not be able to complete the process after January 15th.       
    
2. What is the reason for the existing functionality going away?       
   
   Amazon is deprecating their APIs that Extensiv leverages for our current integration. As Seller Central provides many powerful options, Extensiv has decided to encourage our customers to leverage Seller Central’s workflows and features and we will focus on integrating and syncing the critical inventory data changes to Extensiv. This enables you to have access to all of the features that Amazon provides.        
    
3. How can I manage my FBA Forecasting?       
   
   Access the FBA Forecasting report by navigating to Analytics > Inventory > FBA Forecasting.