Within Order Manager you can configure Item Level Custom Fields to store data specific to an item such as Serial Number, Lot Number, and others.

To add an Item Level Custom Field,

1. Navigate to the Order Module and find the order you wish to add item information to.
2. Click on the order row to select an order.

   

3. Once you have selected an order, click on the SKU field in the Order Items panel.

   

4. When you click the SKU field the Order Fulfillment panel on the right side of the screen will display the order item configuration.

   

5. Within the configuration panel, the Add Field dropdown will display the available configured fields you can add to the item. 

   

6. To add the field, select it from the dropdown and it will be added to the custom fields table where you can enter in the value. You can add as many fields as you would like in this screen. 

   

7. If you would like to edit an existing fields name or if you would like to create a new field, click on Configure Field Types.

   

8. A popup for Configure Field Definitions will appear. From here you can edit the name of an existing field, deactivate and existing field, or create New Field Type.

   

9. Once you are finished adding or editing your fields, click Save to lock in the changes.

   

10. Your custom fields are now linked to the specific SKU. Perform the same steps for each SKU on the order as necessary.
11. From the Order Item panel, you can see the total number of customer fields added for a specific SKU.

    

12. (Optional) Additionally, you can view the SKU and custom field information directly from the Orders Grid through the Item Custom Fields column. You can easily copy this text by hovering over the column field.