Order Management

Updated on August 16th, 2024

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  • Order Management
    • Dashboard
        • Understanding the Extensiv Order Manager Dashboard
        • Understanding Incoming Stock Panel
        • Understanding Fulfillment Performance
        • Understanding Stock Requiring Attention
        • Order Aging by Warehouse
        • SKU Alerts
    • Orders
        • Amazon FBA: Common Errors and Troubleshooting
        • Orderbot: Split Order by Available Stock
        • DHL eCommerce Integration Specifics
        • Shipping Orders - Processing Options
        • Bulk Actions for Orders
        • Custom Fields for Orders (Custom Columns)
        • UPS Electronic Customs Documents - ETD & Commercial Invoices
        • Multi-Channel Fulfillment
        • Duplicate or Clone an Order
        • FBA Workflow Box Contents & Secondary "Ship From" Address
        • Box Contents Defaults for FBA Workflows
        • Customizing the organization of Columns in the Orders Module
        • Missing Stock Location and Configuring Inventory
        • Downloading and Printing Pick Lists
        • FBA Order Management
        • Resolving an Order in Missing Product Information Status
        • Restoring a Cancelled Order
        • Reprinting Shipping Labels
        • Importing External Shipments
        • Stock Transfers
        • Canceling an Order
        • Restore an On-Hold Order
        • Shipping an Order with Multiple Packages
        • Creating and Receiving an RMA
        • Creating a Manual Order
        • Resolving Out of Stock Orders
        • Downloading and Printing Packing Slips
        • Creating a Manual Order - Individually or In Bulk
        • Manually Mark an Order as Shipped - Individually or in Bulk
        • Can I create an RMA for an FBA order?
        • Export an Order to a 3PL
        • Resolving an order that is "Missing Fulfillment Source"
        • Ship Multiple-Package Orders
        • Fulfilling an order using MCF (Multi-Channel Fulfillment) for a Core Product in a Bundle
        • Validating Shipping Addresses
        • Updating Orders in Bulk
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        • Changing Fulfillment Method and Source
        • Importing Orders Via Spreadsheet (In Bulk)
        • Resolving an Awaiting Payment Order
        • Importing Tracking Information for Shipped Orders via a Spreadsheet
        • Changing an Order to Amazon Multi-Channel Fulfillment (MCF)
        • Customs
        • Shipping Orders
        • Merging Orders in Order Manager
        • Splitting Orders in Order Manager
        • Exporting Orders
        • Searching and Filtering Orders
        • Extensiv Order Manager Workflow for Sending Dropship Orders via Email
        • Resolving Missing Product Info Orders
        • How to add an item to an existing order
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        • What does the error "Weight cannot be less than the total customs item weight" mean?
        • Update about Accessing Orders
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    • Inventory
        • Viewing Stock Edit History
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        • Exporting Stock Details
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        • Inventory Rules - Edit History
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        • Excluding Warehouse's Stock at the SKU Level
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        • How to Search for SKUs in the Inventory Module
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        • Inventory Module Overview
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    • Purchase Orders
        • Available Actions for a PO
        • Restoring a PO
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        • How can I delete a line item from a purchase order?
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        • Searching for Shipments
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        • Instructional Video - Master Product Spreadsheet
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        • Associating a Listing SKU to a Master SKU
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      • General
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          • Opportunities Found by Extensiv Order Manager
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          • Analytics - Inventory Replenishment Alerts
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          • Historical Orders Exports - Analytics
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          • Analytics - Shipment Summary
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      • Inventory Analytics Dashboard
          • Understanding the Inventory Analytics Dashboard
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    • Settings
      • General
          • Tax Identifiers
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          • Disable the Inventory Update From Extensiv Order Manager to All Sales Channels
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          • How to Enable Out of Stock Control for eBay Sales Channels
          • Company Info and Additional Account Settings
          • How to View Your Extensiv Order Manager Invoices
          • Installing an App from the Order Manager App Store
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          • Configuring Shipping Presets
      • Sales Channels
          • Walmart Fulfillment Services - WFS
          • Setting Up Shipment & Carrier Mappings for Your Sales Channels
          • WFS Workflow
          • Amazon Cancellation Settings
          • Amazon Pacific Time Orderbot Setting
          • Shopify Locations
          • Shopify Tags
          • Enable or Disable Extensiv Order Manager Email Notifications to Your Customers
          • Deactivating a Sales Channel
          • Adding Shopify as a Sales Channel
          • Viewing a Sales Edit Channel's History
          • Adding Amazon as a Sales Channel
          • Adding eBay as a Sales Channel
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          • Steps in Adding Walmart as a Sales Channel
          • Editing Sales Channels
          • Adding a Manual Sales Channel
          • How to Exclude a Warehouse From Pushing Inventory to a Sales Channel
          • Assigning a Packing Slip and/or Email Template to your Sales Channel
          • Adding Sales Channels
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      • Webhooks
          • Order Payment Webhook
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          • Shopify Product Update / Product Edit Webhook
          • Shopify Refund Webhook (e-commerce Orders)
          • Order Creation Webhook
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          • BigCommerce Webhook
      • Shipping Providers
          • Adding Shipping Providers
          • Adding DHL eCommerce as a Shipping Provider
          • How to Add Express 1 as a Shipping Provider
          • Adding Amazon Buy Shipping as a Shipping Provider
          • UPS Mail Innovations Services
          • Customizing Shipping Services and Package Types Per Shipping Provider
          • FedEx ETD
          • Deactivate or Reactivate a Shipping Provider
          • Adding FedEx as a Shipping Provider
          • Adding Stamps.com as a Shipping Provider
      • Vendors
          • Adding a Dropship Vendor to Extensiv Order Manager
          • How to Automatically Create Purchase Orders For Dropship Orders
          • Creating or Updating Vendors
      • Warehouses & Vendors
          • Instructional Video - Creating Warehouses & Warehouse Settings
          • Use Component Inventory Setting for Bundles and Kits
          • Setting a Dropship Template and Fulfilling Orders with a P.O.
          • Configuring Dropship Vendor FTP
          • Configuring Shipping Label Print Format Options
          • Can I have additional order information populated on my Shipping label?
          • Configuring a Dropship Vendor
          • How to Configure the Order Export File for FTP Connections
          • Search for Vendors
          • Inventory Dependent Warehouses
          • Updating the Address/Return Address for Your Warehouse
          • Deactivating a Warehouse in Extensiv Order Management
          • Creating and Configuring Warehouses in Extensiv Order Manager
          • Pick List Settings
          • Setting Up Document Print Settings
          • Setting Up Domestic Backup Warehouses
          • FTP Inventory Import for a 3PL
          • Setting Up a Warehouse's International Rank
          • How do I connect Extensiv Order Manager with Deliver?
          • Setting Up a 3PL Warehouse
          • Creating an In-House Warehouse
      • Orderbots
          • Adding Order Item to Order Orderbot Action
          • Understanding Apply Best Rate vs Cheapest Rate Orderbots
          • Support for Shopify's Additional Details
          • Orderbots filtered by zip code range
          • Postal Zones in Extensiv Order Manager
          • Mark Order as Shipped Orderbot
          • Automating Orders to Fulfill from a Specific Warehouse
          • Editing an Orderbot
          • Deactivating an Orderbot in Extensiv Order Manager
          • Replace Address Orderbot
          • Creating an Orderbot
          • Orderbots - Complete List of Filters & Actions
          • Orderbot: Set order weight and dimensions based on products
          • Orderbot: Using Hold the order for and Mark Order as Shipped
          • Commonly Used Orderbots
      • Templates
          • Email Verification Process for P.O. & E-mail Templates
          • Email Templates
          • Setting up Packing Slip Templates
          • Setting up Purchase Order (PO) Templates
    • API
        • Getting Started with the API
        • API/App Store FAQ
        • Adding UPS as a Shipping Provider
        • How to Update Inventory Through the Extensiv Order Manager API
    • API Integrations
        • Amazon Acceptable Use & Data Protection Policies Details "PII" (Personally Identifiable Information)
        • How to Update Shopify Permissions
    • Accessing and Navigating Order Manager
        • Navigating the Extensiv Order Manager Toolbar
    • Error Messages
        • FBA Offer Already Exists
    • Order Manager
        • Customer Experience Upgrades
        • Brexit for UK Inventory & Shipments
        • BigCommerce Order Statuses
        • Order Export Configuration in the UI- Complete List of Order Export Fields
        • FBA to FBM Conversions - Amazon North America Remote Fulfillment with FBA Sellers
        • Error Message “Invalid Customs Item Data”
        • Integrating Endicia
        • Error: "The Shippers shipper number cannot be used for the shipment"
        • Edit Shopify Order Items
        • Adding BigCommerce as a Sales Channel
        • Where does Extensiv Order Manager determine Inventory Value and COGS from?
        • Endicia's pay-on-use return labels?
        • [FAQ] What other Amazon marketplaces do you integrate with?
        • Does Order Manager Support Amazon Buy Shipping?
        • Shopify POS Location Capture and Orderbot
        • Formatting Order Information When Shipping to US Territories
        • Enable Shopify POS
        • Reactivating an Orderbot
        • Setting Up Billing/Inventory Allocation Zones
        • How To Set Up Shipments Import
        • What are Orderbots?
        • Addressing missing Snapshot Data on July 9, 2023
    • Popular Articles
        • Viewing Stock Edit History
        • Error: "The Shippers shipper number cannot be used for the shipment"
        • Support for Shopify's Additional Details
        • How to Manage Products
        • Walmart Fulfillment Services - WFS
        • Does Order Manager Support Amazon Buy Shipping?
        • What are Orderbots?
        • Understanding the Extensiv Order Manager Dashboard
        • Amazon FBA: Common Errors and Troubleshooting
        • Shopify Refund Webhook - POS Orders
    • Accounting Integrations
        • Understanding integration of QuickBooks Online and Order Management
        • Integrating QuickBooks Online and Order Manager
        • Troubleshooting OM and QBO integration
        • Re-triggering Sync via Accounting Integration Error Log
      • Reverify Shopify Connection

Creating Vendor Products in the App

This article provides a step-by-step guide to creating vendor products in the app.

Setting up vendor products is a necessary step to utilize the Purchase Orders and Analytics modules within Extensiv Order Management Vendor SKUs establish a cost per SKU, which forms the foundation of profitability reporting within Analytics. The Cost of Goods Sold (COGS) within Extensiv Order Management is ultimately calculated by the landed cost of a product on a purchase order, which starts as the cost of a Vendor SKU.

Like Listing SKUs are Master SKUs for customer orders, Vendor SKUs serve as the bridge between a Master SKU to a supplier for reordering inventory. For products sourced from multiple vendors, there can be a different Vendor SKU value for each vendor, but there needs to be a Vendor Product to create a Purchase Order from a given vendor.

When creating or editing products in Extensiv Order Manager, you can choose between two methods: manual creation in the UI or importing in bulk via spreadsheet. To create a vendor product in the UI, follow the steps outlined below:

  1. Go to the Products Module.
  1. Click the hyperlink of the Master SKU you want to create a vendor product.
  1. In the Product Details window, click the Vendor Products tab, then click New Vendor Product.
  1. In the Add Vendor Product window, you'll need to fill in the fields for Vendor, Vendor SKU, & at least one Pricing Tier. However, you should fill out every applicable field in this window as most of these fields impact Extensiv Order Manager's Auto PO calculations and will save you time, in the long run, to set now versus later when you create your first purchase orders. Use the "+" or "Add" buttons to create new Pricing Tiers and Units of Measure.
    • Vendor: Select the vendor that the Vendor SKU is associated with. The list of Vendors you can choose from here is pulled from the Settings Module, Vendors tab.
    • Vendor SKU: How the product ordered is identified by the supplier. These values should be pre-established with the vendor. Remember that this SKU will appear on a purchase order.
    • Minimum Order Qty: The fewest number of units that can be purchased from the vendor to qualify for reorder.
    • Lead Time: The typical amount of time it takes for the vendor to deliver the product to your warehouse once the purchase order has been authorized by your team.
    • Auto-P.O. Rounding: How Extensiv Order Manager should round the number of units for an order in an Auto PO calculation. Round Up will round up to the next Unit of Measure quantity exactly, Round Properly will round to the nearest Unit of Measure quantity, whether that is up or down, and Exact will not round at all.
    • Packaging: If your products require special packaging, you can specify that here. (ex: "plastic" or "cardboard box".)
    • Pricing Tiers: You'll need to set up at least one pricing tier. If your vendor sells you stock at a flat rate regardless of how many units you order, simply set one pricing tier by entering the From quantity at 1 and the To quantity to any large number. However, if the vendor provides you with multiple prices depending on how many units you order, create new tiers accordingly. The base pricing tier will serve as the default source of Inventory Value for your analytics. (ex: 1 to 500 units will cost $5 apiece, while the 501st unit ordered and up will cost $4 apiece.)
    • Units of Measure: If your vendor sells to you in any specific quantities, then list them here. These UoM are incorporated into Auto PO calculations according to the option you selected as your Auto-P.O. Rounding choice. (ex: dozen = 12 units). An Auto PO can determine that you should order 50 units from your vendor, and when Rounded Properly, the Auto PO will determine you should order 4 dozens, since 50 units rounded properly rounds down to 48 units.
  2. Click Save when you have completed entering the required information.
  3. Back in the Product Details window, you should see your new vendor product displayed on the list.
  4. If you only have one Vendor Product for a Master SKU, Extensiv Order Manager will automatically set it the Default Vendor Product when you Save this window. The Default Vendor Product is indicated by a checkmark icon next to the vendor name.
    If you order a product from more than one vendor, make sure to set up multiple Vendor Products and indicate one as the Default Vendor Product by selecting it and clicking the Default button.

    NOTE

    Extensiv Order Management will only generate Auto POs for the Default Vendor Product.

     
  5. Click Save to close the window and go back to the Products page.
vendor products ui design

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