Network Manager

Updated on March 27th, 2023

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  • Help Center
  • Network Manager
  • Order Routing Management
  • Settings
  • Sales Channel
  • Settings
    • Sales Channel
        • Shopify Locations
        • Shopify Tags
        • Enable or Disable Extensiv Network Manager Email Notifications to Your Customers
        • Deactivating a Sales Channel
        • Adding Shopify as a Sales Channel
        • Viewing a Sales Channel's Edit History
        • Adding Amazon as a Sales Channel
        • Adding eBay as a Sales Channel
        • Adding Walmart as a Sales Channel
        • Editing Sales Channels
        • Adding a Manual Sales Channel
        • How to Exclude a Warehouse From Pushing Inventory to a Sales Channel
        • Adding Sales Channels
        • Reactivating Sales Channels
        • How to Enable Out of Stock Control for eBay Sales Channels
    • Webhooks
        • Order Payment Webhook
        • Shopify Auto-Subscribing Webhooks
        • Shopify Product Update / Product Edit Webhook
        • Order Creation Webhook
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        • Shopify Refund Webhook - POS Orders
        • Shopify Product Deletion Webhook
        • BigCommerce Webhook
    • Warehouses
        • Setting Up a Warehouse's International Rank
        • Set Up Field Mappings of Import/Export Files
        • FTP Inventory Import for a 3PL
        • Setting Up Domestic Backup Warehouses
        • Creating and Configuring Warehouses in Extensiv Network Manager
        • Deactivating a Warehouse in Extensiv Network Manager
        • Updating the Address/Return Address for Your Warehouse
        • Enabling Use Component Inventory Setting for Bundles and Kits
    • Orderbots
        • Creating an Orderbot
        • Deactivating an Orderbot in Extensiv Network Manager
        • Editing an Orderbot
        • Automate Orders to Fulfill from a Specific Warehouse
        • Postal Zones in Extensiv Network Manager
        • Orderbots filtered by zip code range
        • Support for Shopify's Additional Details
      • Reverify Shopify Connection

Deactivating a Sales Channel

If you want to stop a specific sales channel's orders from flowing into Extensiv Network Manager, you can deactivate the sales channel.

To Deactivate a Sales Channel

  1. Navigate to Order Routing of Network Manager.
  2. Click Settings.
  3. On the Settings module, click Sales Channels.
  4. On the Sales Channels page, select the channel you want to deactivate from the list, then click the Deactivate button at the top.
     

5. On the confirmation message, click Yes - Deactivate.

When a sales channel is deactivated, the connectivity to the sales channel is disabled. Network Manager will no longer pull in orders, communicate order tracking or push inventory to disabled sales channels. (For inventory communication purposes, when a sales channel is deactivated, the last inventory pushed from Network Manager will remain)

 

On the Sales Channels page, the deactivated channel disappears from the list. To view the inactive channel again, see Displaying Inactive Sales Channels.

To activate the sales channel again, see Reactivating Sales Channels.

disable channel sales stop

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Related Articles

  • Shopify Locations
  • Shopify Tags
  • Enable or Disable Extensiv Network Manager Email Notifications to Your Customers
  • Editing Sales Channels

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