Network Manager

Updated on March 19th, 2024

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  • Order Routing Management
  • Settings
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  • Settings
    • Sales Channel
        • Shopify Locations
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        • Enable or Disable Extensiv Network Manager Email Notifications to Your Customers
        • Deactivating a Sales Channel
        • Adding Shopify as a Sales Channel
        • Viewing a Sales Channel's Edit History
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        • Adding Walmart as a Sales Channel
        • Editing Sales Channels
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        • Adding Sales Channels
        • Reactivating Sales Channels
        • How to Enable Out of Stock Control for eBay Sales Channels
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        • Order Payment Webhook
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    • Warehouses
        • Setting Up a Warehouse's International Rank
        • Set Up Field Mappings of Import/Export Files
        • FTP Inventory Import for a 3PL
        • Setting Up Domestic Backup Warehouses
        • Creating and Configuring Warehouses in Extensiv Network Manager
        • Deactivating a Warehouse in Extensiv Network Manager
        • Updating the Address/Return Address for Your Warehouse
        • Enabling Use Component Inventory Setting for Bundles and Kits
    • Orderbots
        • Creating an Orderbot
        • Deactivating an Orderbot in Extensiv Network Manager
        • Editing an Orderbot
        • Automate Orders to Fulfill from a Specific Warehouse
        • Postal Zones in Extensiv Network Manager
        • Orderbots filtered by zip code range
        • Support for Shopify's Additional Details
      • Reverify Shopify Connection

Creating an Orderbot

Orderbots are essentially if-then statements. (i.e. if an action is taken, then another action occurs in reaction to the first action.) Orderbots help automate your ordering process, making them more efficient and effective, and helping you save on both time and money.

To Create an Orderbot

  1. Go to Order Routing in Extensiv Network Manager. Confirm the company by clicking the dropdown arrow next to Currently Viewing field.
  2. Navigate to the Settings module.
  3. Next, click Orderbots.
  4. On the Orderbots page, click New Orderbot.
  5. In the New Orderbot window, enter a name for the Orderbot.
  6. Set an Orderbot Group. Orderbot Group allows you to visualize and specify the order in which your orderbots will apply when you have multiple.

    Bundle Breakdown orderbot actions will always apply first, regardless of Group, followed by Split orderbot actions.

     
  7. Click Add Filter in the Filter Orders By section.

    Select from among the available filter categories. As an example, for orders worth $100 and above, you can set set Order Total is equal to $100 as a filter category.
    You can add as many filter categories as you want. Say you want to ensure that goods worth $100 and above are already paid for prior to shipping. You can add Date Paid is Equals the current date as an additional filter.
     
  8. On the Apply Automatic Actions section, click Add Action, then enter the automatic actions to apply to the records filtered according to your criteria in Step 4.

    actions with an ellipsis (...) after them will require you to input additional values in a field that will become visible after selecting the action.

     

    The field that pops up will be unique for each action. Some actions will require multiple additional fields.

    To continue with our example in Step 3, we select Set Carrier/Service/Package, then choose the appropriate shipping service and packaging options. In this case, we set the carrier to FedEx, the service to FedEx Priority Shipping, and the packaging to FedEx Box.

    Just like you are able to add multiple filters for precision in automation, you are able to apply multiple actions to an orderbot. Thus, say you want to insure the package considering the high order amount, you can add Insure the package as an action, then select Carrier Insurance as the insurer.
     
  9. Click Save. Back on the Orderbots page, you will then see the orderbot added to your list of active orderbots.

    Continuing with our example, once you save the orderbot, subsequent orders worth $100 and above and already paid for as of the current date will be shipped via FedEx Priority Shipping using a FedEx Box, and insured using Carrier Insurance. The orderbot will look like the screenshot below.

Repeat Steps 3-8 above to add more Orderbots.

order bot automate order

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Related Articles

  • Deactivating an Orderbot in Extensiv Network Manager
  • Editing an Orderbot
  • Support for Shopify's Additional Details
  • Postal Zones in Extensiv Network Manager

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