Billing Manager

Updated on October 9th, 2024

+ More

Participate in our Help Center User Experience Survey to shape its future enhancements. It's quick, under 5 minutes, and your feedback is invaluable.

Creating a Rate for Return Fee

This article is about the Billing Manager app, not the Billing Wizard in 3PL Warehouse Manager. To learn about the Billing Wizard, please refer to the articles in the Billing Setup.

This article provides a step-by-step guide on how to create a rate that allows you to charge a return fee. You can also watch the instructional video for guidance.

Navigate to Rates on the left navigation menu.
Next, select Rate List.
Then, click + Create Rate in the upper right corner.
On the Create New Rate window, select the following options as shown below. Then, click Continue.

Automated rate > Simple Rate > Flat Rate
Provide basic details such as Rate Name, Rate Description, and Charge Label.
Select Returns for the Transaction Type and Handling for the Charge Category. Then, click Continue.
Select the following for each field in the Charge Method section.

Charge Type: Flat
Counting Unit: Transaction
Calculate By: Count
Click Next.
Enter the desired charge amount. Then, click Next.
In the Rate-Level Rules section, you can click Skip. There is no need to group total charges.
Click Yes, Save to save this rate.
(Optional) Select Yes as desired to add to a rate sheet.

return fee rate fee creation

Billing Manager

Creating a Rate for Return Fee

Related Articles

Not finding the help you need?