Billing Manager

Updated on February 20th, 2025

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  • Help Center
  • Billing Manager
  • Using Billing Manager
  • Rates
  • Understanding Rates
  • Rates
    • Understanding Rates
        • Understanding Global Rates vs Custom Rates
        • Creating, Duplicating, and Deleting a Rate
        • Understanding Default Assigned Rate vs Assigning Rate per Warehouse Facility
        • Assigning Rates and Rate Sheets to a Customer
        • Understanding Standard vs Volume Tiering
        • Understanding Count vs Count Less Other UOMs
        • Creating a Rate Sheet
        • Count Less Other UOMs (Unit of Measures) Pre-Condition
        • Understanding the Use of Movable Units as Counting Units in Rate Creation
        • Common Terminologies in Rate Creation
        • Reassigning Rate Sheet from Customer Settings
        • Understanding Units of Measure (UOM) Count Rate
        • Unassigning a Rate From a Customer
        • Duplicating a Rate Sheet
    • Return Transaction Rates
        • Creating a Rate for Return Fee
        • Creating a Rate for Returned Primary Units on a Tiered Unit Basis
        • Creating a Custom Rate for a Return Process of a Specific Customer
        • Creating a Rate for Returning Packages
        • Creating Rates to Charge for a Partial Pallet Based on Movable Unit Type
    • Receiving Transaction Rates
        • Creating a Rate for After-Hours Receipt of Devan Inbound 20' Containers
        • Creating Rates for Inbound Devanning: 20', 40', and 45' High Cube Containers (Multiple Conditions)
        • Creating a Rate for Inbound Receiving Excess Weight Fee
        • Creating a Rate Based on Unique Lot IDs
        • Creating a Rate Based on Unique SKUs Shipped
        • Creating a Rate Based on Unique Location
        • Creating Rate Based on Quantity of Lot with Volume Tiered Rate
        • Creating a Rate Based on Quantity of Location with Standard Tiered Rate
        • Creating a Rate for Storage Upon Receipt per Carton Using a Split Rate
        • Creating a Smart Rate for Devan Inbound 20’ Container
        • Creating a Standard Warehouse Inbound Receipt Rate
        • Creating a Weekend Receipt Charge Rate
        • Creating a Rate for Inbound Pallet Fee Based on the Number of Pallets
        • Creating a Rate to Charge for a Partial Pallet Based on Movable Unit Types
        • Creating a Rate for Primary Unit vs Packaging Unit vs Pallet
        • Creating a Rate for Inbound Pallets with Multiple Movable Unit Types: Rounding Up Movable Units by Quantity
        • Creating a Rate for Movable Units Based on the Number of Pallets
        • Creating a Rate for Storage Upon Receipt by Movable Units Using a Split Rate
        • Creating a Rate Based on Total Weight
        • Creating a Rate for an Inbound 20' and 40' Floor Loaded Containers Based on Carton Count
        • Creating a Standard Tiered Rate for Each Pick
        • Creating a Rate for Inbound Pallet Fee based on Unique Movable Unit
        • Creating a UOM Count Rate for a Receipt or Shipment
    • Shipping Transaction Rates
      • Special Charges
          • Creating a Custom Rate to Implement Unique SKU-Based Promotional Insert Fees for Your Customers
          • Creating Customized FBA Prep Fees for Customers Including Carton Labeling
          • Creating a Special Charge for Will Call Fees
        • Creating a Rate for Order Processing Fee
        • Creating a Package Materials Fee and Small Parcel Shipping Label Fee
        • Creating a Handling Oversized Shipment Surcharge Rate (Over 40 lbs)
        • Creating a Shipping Oversized Pick Surcharge Fee (Over 20lbs)
        • Creating an FBA Prep Carton Label with Standard Tiered Fee
        • Creating a Rate for Pick-and-Pack Fee with Amazon Item Classification
        • Creating a Fragile Package Handling Rate
        • Creating a Promotional Rate Based on SKU for a Specific Customer
        • Creating a Rate for an Outbound Pick Fee with a Minimum Base Charge
        • Creating a Pick Fee Rate Based on Business to Business Order
        • Creating a Minimum Order Charge Rate Based on Total Weight
        • Creating an Inner Case Pick Rate Using Standard Tiering
        • Creating a Base Charge Rate for Less Than Truckload (LTL) Orders Going to Various Retailers
        • Creating a Base Charge Rate for Orders That Exceed 5 Cartons Shipped
        • Creating a Case Picking Rate Using Volume Tiered Fee
        • Creating a Rate for an Outbound Picking Fee Based on Individual Units
        • Creating a Rush Fee Rate
        • Creating a UOM Count Rate for a Receipt or Shipment
        • Creating a Rate Based on Shipping Destination
    • Transaction Minimum / Markup Rates
        • Creating a Transaction Minimum Receiving Rate
        • Creating a Transaction Markup Rate
        • Creating a Category Markup Rate for Handling Based on Item Classification (Smart Rate)
        • Creating a Category Minimum Receiving Handling Rate
    • Storage Rates
        • Confirming Recurring Storage and Reviewing in Billing Manager
    • Warehousing Services / Adjustments / Assemblies Rates
        • Creating a Tiered Rate for Adjustments per SKU
        • Creating a Tiered Rate for Adjustments Counting Total Quantity
        • Creating a Tiered Rate for Assembly Kitting Component Fee (Total Count)
        • Creating a Rate for Adjustment by Unique Location
        • Creating a Rate for an Adjustment Based on Total Volume
        • Creating a Rate for Assembly Kitting Component Fee by SKU
        • Creating a Custom Rate for Adjustments per Unique SKU
        • Creating a Tiered Rate for Assemblies (Total Kits Fee)
        • Creating a Rate for Total Kits Created in an Assembly Using Volume Tiering
        • Creating a Rate for Total Kits Created in an Assembly Using Standard Tiering
        • Creating an Assembly Per Kit Fee Rate with a Minimum Charge
      • List of How-to Guides for Creating Rates

Creating, Duplicating, and Deleting a Rate

This article is about the Billing Manager app, not the Billing Wizard in 3PL Warehouse Manager. To learn about the Billing Wizard, please refer to the articles in the Billing Setup.

 

This article offers a step-by-step guide on creating a new rate using the rate builder, duplicating an existing rate, and deleting a rate.

Billing Manager lets you create rates that match your needs. By using the rate builder, you can select the charges you want from the data fields available in 3PL Warehouse Manager. 

Creating Rate

Follow the steps below to create a new rate:

  1. Open the Billing Manager app in Extensiv.
  2. Click Rates. Then, select Rate List. 
  3. Click Create Rate to open the rate builder tool.
  4. Choose among the following:
    1. Automated rate
    2. Manual Rate
    3. Packing Materials Fee
    4. Transaction Minimum
    5. Transaction Markup
    6. UOM Count 

      For Packing Material Fee, skip steps 5-6.
      For Manual Rate, skip step 6.

       
  5. Choose between the Simple Rate or the Smart Rate.
    1. Smart Rate follows the If/Then statement when applying rates. You can define the rate based on the conditions or parameters you selected.
    2. Simple Rate follows a single parameter when applying rates. It doesn't follow an If/Then statement.
  6. Choose between a Tiered Rate or a Flat Rate.
    1. Flat Rate refers to a fixed, uniform rate.
    2. A Tiered Rate lets you define the rate to apply based on the counting unit you have selected.
  7. Click Continue.

    The succeeding fields you need to fill in to create a new rate may vary based on the options you selected for Steps 4 and 5.

     
  8. Fill in the Rate Name, Rate Description, and Charge Label fields to provide basic details of the new rate. These details describe the rate and can be used for accounting and invoicing purposes.

    The Charge Label is the description your customers will see on their invoice when viewing this detail.

    Special Characters

    Special characters are accepted in Billing Manager but not in 3PL Manager. To ensure compatibility when using both systems, we recommend avoiding special characters.

     
  9. Select the Transaction Type and Charge Category that match the rate. 


    The Transaction Type determines which transaction types generate charges for the rate. It is important as it tells the Billing Manager which events to apply those rates to. Additionally, certain data fields or options may vary depending on the selected transaction type.
     
  10. Review the details you entered. Click Continue to proceed. 

    Refer to each of the guides outlined below for the steps on how to create a rate by type.

Simple-Flat Rate

Select Simple Rate and Flat Rate on Steps 6 and 7. 

 
  1. Follow Steps 1-9 mentioned above.
  2. For the Charge Method step, choose your preferred Charge Type, Counting Unit, and Calculate By.

    In the below example, I want to charge a flat amount based on the count of the number of palletized.
  3. Next, proceed to the Charge Amount step and set the charge amount for cost calculation. Then, click Next.
  4.  Set the Total Rate Minimum or Group Total Charges on the Rate-level Rules step according to your preference. You can either skip or click Next to move to the next step.

    With Group Total charges, the rate will charge for each unique combination of the counting unit and the group. For instance, if the counting unit is SKU and the group is Location, the rate will charge for each unique combination of SKU/Location.

     
  5. Review the details you have entered and check the rate summary displayed on the right side of the page. Finally, click Yes, Save.
 
 

Simple-Tiered Rate

Select Simple Rate and Tiered Rate in Steps 6 and 7.

 

  1. Follow Steps 1-9 as outlined above. 
  2. Choose between ‘Standard Tiering’ or ‘Volume Tiering’ on the Tiers step. 

    What's the difference?

    For Standard Tiering, the rate will be applied for each tier being used, while Volume Tiering depends on which tier the quantity falls within

     
  3. Click Next to begin creating tiers and tier charges.
  4. Fill in the Tier 1 and Tier 2 fields, and add another tier if necessary by clicking the + button.
    be charged.
  5. Click Next.
  6. On the Charge Method step, choose your preferred Charge Type, Counting Unit, and Calculate By.
  7. Get the Total Rate Minimum or Group Total Charges on the Rate-level Rules step according to your preference. You can either skip or click Next to move to the next step.

    With Group Total charges, the rate will charge for each unique combination of the counting unit and the group. For instance, if the counting unit is SKU and the group is Location, the rate will be charged for each unique combination of SKU/Location.

     
  1. Review the details you have entered and check the rate summary displayed on the right side of the page. Finally, click Yes, Save.
    1. Standard Tiering: A pricing model where each tier has a fixed rate applied to all usage within that tier.
    2. Volume Tiering: A pricing model where the rate applied to each tier decreases as usage increases,
 
 

Smart-Flat Rate

Select ‘Smart Rate’ and ‘Flat Rate’ in Steps 6 and 7.

 
  1. Follow Steps 1-9 as outlined above.
  2. On the Charge Condition step, create rate logic by filling in the Conditional Field, Operator, and Conditional Value fields. Think of this step as an If/Then statement. You can add another condition by clicking the + button.
  3. Click Next to proceed.
  4. On the Charge Method step, choose your preferred Charge Type, Counting Unit, and Calculate By.
  5. Enter the desired charge amount for this rate,
  6. Review the details you have entered and check the rate summary displayed on the right side of the page. Finally, click Yes, Save.
  7. Click Next to proceed.
  8. Review the Rate Summary section on the right side of the page.
  9. To add another condition to this rate, click Yes, Add Condition (up to 3 charge conditions). Otherwise, click No. 

    If you choose to add another condition, the conditional field will be locked into the initial choice you made on the Charge Condition step to prevent duplicate charges.

     
  10. On the Rate-Level Rules step. You can Skip or fill in the Group Total Charges by field (optional), then click Next.
  11. Review the rate summary section to confirm the details, then click Yes, Save.
 
 
 
 

Duplicating Rates

  1. To duplicate a rate, select a rate from the list of rates you have and click on the Duplicate Rate icon as shown below. 
  2. Provide a Rate Name and Rate Description. 
  3. Choose between Global Rate and Custom Rate. To understand the difference between these options, refer to our article on Understanding Global Rates vs Custom Rates. 
  4.  Select which customer to assign the selected rate(s) to. Then, click Assign.
 
 

Deleting Rates / Rate Sheets

  1. Choose the rate you want to delete from the list of rates. 
  2. Click on the red trash bin icon. A confirmation alert will appear. 
  3. Click Yes, Delete to proceed with the deletion.

    You won't be able to delete a rate if it is currently assigned to a customer. Unassign it first before you proceed with the deletion. For steps on how to unassign a rate from a customer, see our article on Unassigning a Rate From a Customer. 

     

 
 

 

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Related Articles

  • Understanding Global Rates vs Custom Rates
  • Understanding Default Assigned Rate vs Assigning Rate per Warehouse Facility
  • Assigning Rates and Rate Sheets to a Customer
  • Creating a Rate Sheet

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