3PL Warehouse Manager

Updated on April 22nd, 2025

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  • Help Center
  • 3PL Warehouse Manager
  • Inventory Management
  • Inventory Management
  • Inventory Management
    • Item Creation
        • Creating Items
        • Understanding Units of Measure
        • Entering Basic Item Details
        • Defining Units of Measure
        • Creating Item Assemblies
        • Configuring Item-Level Recurring Storage Charges
        • Configuring Item-Level Storage and Handling Charges
    • Inventory Management
        • Using the Manage Inventory Page
        • Understanding Allocation Logic
        • Making Adjustments
        • Transferring Inventory
        • Editing Track-By Values
        • Getting Started with Directed Putaway
        • Understanding Directed Putaway Logic
        • Understanding Replenishments
        • Counting Inventory
        • Performing Item-Based Audits
    • Movable Units
        • Understanding Movable Units
        • Enabling Movable Units for Customers
        • Defining Movable Unit Types
        • Specifying an Item's Movable Unit Type
        • Receiving Movable Units
        • Moving Movable Units
        • Reconfiguring Movable Units
    • Item Control
        • Managing Assembly Transactions
        • Moving Items
        • Batch-Updating Items
        • Managing Item Aliases
        • Managing Commodities
        • Managing Classifications
        • Managing Pricing
        • Managing Item Images
        • Managing Storage Rates
        • Uploading Import Templates
        • Understanding Item Alias

Performing Item-Based Audits

We have an updated workflow for Item-Based Audits in Sandbox as part of our Early Access Program. Click here to see the updated workflow that will be coming to 3PL Warehouse Manager soon.  

 

An inventory audit, or cycle count, is conducted when you must verify inventory counts for the entire warehouse or a specific set of locations. First, you must create an audit job in 3PL Warehouse Manager. Once the audit job is created, a warehouse worker begins the audit in SmartScan and completes the job in 3PL Warehouse Manager.

This article reviews how to perform inventory audits by item and by location from start to finish.

You must have the following permissions assigned to your user role to perform a full inventory audit: Inventory > Inventory Audit and Mobile Scanner > Count Inventory. In addition, the user performing the count via SmartScan must have access to the relevant warehouse.

 

 

Please note that once you create an audit job, you must complete the audit in its entirety, and you cannot make modifications to the audit once you confirm it.

 

Creating an audit job

  1. Navigate to Inventory > Audit Inventory in 3PL Warehouse Manager.
  2. Select the relevant warehouse from the ‘Warehouse’ drop-down menu and click Create. 
  3. Fill out the necessary information in the ‘Create Audit Job’ window. Fields marked with an asterisk are required to create an audit job. 
  4. The location table shows where the selected SKU has been according to the ‘Item History Size’ field. If you don’t see a location listed, adjust the ‘Item History Size’ field. 
  5. Click Save to create the audit job. It will appear in the grid in the ‘Open’ status. 

Auditing Inventory

Audit jobs are completed by warehouse workers using SmartScan.

  1. Open SmartScan and select the appropriate warehouse for the audit job you want to complete. This needs to be the same warehouse that was selected when creating the audit job in 3PL Warehouse Manager. 
  2. Select the Audit button to see the list of available audit jobs.
  3. Select the audit job you’d like to start or continue.
  4. Select and click a location from the grid.
  5. Enter the ‘SKU/UPC’ and quantity manually, using the -/+ buttons, or by clicking Mark as Empty. 
  6. If using barcode definitions defined in 3PL Warehouse Manager under Customers > Manage Barcodes, specify the relevant customer.
  7. Scan the SKU/UPC barcode, or manually enter the SKU and tap Search.
  8. Scan any associated track-bys, enter the Primary Qty, then tap Save.
  9. Repeat Steps 6 and 7 for each SKU you need to count. Tap Location Complete when you’re finished at the location. 
  10. Repeat Steps 5–9 for each location in your audit job.
  11. Once you have performed a count for each location, tap Complete. The job no longer displays in the Audits grid, and the status changes from Open to Counted. Continue to 3PL Warehouse Manager to complete the remainder of the audit job.

Reviewing and confirming inventory audits

You can review your inventory audits in the ‘Audit Inventory’ grid. 

  1. Navigate to Inventory > Audit Inventory, select the appropriate Warehouse, then verify that the audit job has changed from Open to Counted in the grid—if you are still logged in from the previous session, you may need to click Search to refresh the page.
  2. Select the job from the grid, then click Review Jobs.
  3. Review the jobs in the grid by expanding each row individually or by clicking the expand all view button, and make sure you have included all desired locations.
  4. If you need to recount a location, right-click the location and select one of the following options. Note that if you choose to recount, the status changes to Counting and you must repeat the audit job with SmartScan.
    • Recount Everything: requires a recount of the entire job
    • Recount with Track-Bys: requires a recount of all items, including track-bys
    • Recount Location(s): requires a recount of all selected locations
  5. If you need to see other locations containing the SKU or qualifier in one location, click the name of the item, then select Add location to Job to recount or Cancel.
  6. Once you confirm the audits are accurate, click Reconcile Jobs to adjust the inventory by the variance, select the location(s) you need to adjust (using < Ctrl > or < Shift > to multi-select), then click Adjust System Quantities > Make Adjustments to finalize the job.

    If the inventory being audited is allocated to a transaction, you cannot reconcile the job and must unallocate the inventory before you can proceed with reconciliation.

     
  7. A confirmation message appears, and the system reflects the new inventory counts.
     

 

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