This article explains how to complete replenishments using SmartScan, including how move request priorities work, how to overfill a location, and how to create a replenishment job manually.

How SmartScan handles replenishment

Replenishing in SmartScan works like a single-SKU pick job. The replenishment move request directs you to one or more locations to pick a specific quantity and validate track-bys. You then take the inventory to the specified destination, verify it, and complete the move.

Move request priorities

• Overallocated orders exist = High Priority(1)
• Pick-line is fully allocated = Mid Priority(2)
• Pick-line has available inventory = Low Priority(3)

Overfilling a location

You can pick more than the requested quantity when replenishing, allowing the destination location to exceed its configured maximum.

This behavior provides flexibility for floor workers and helps reduce future replenishment trips. You need to have a permission called “Overfill” When Replenishing a Location to access this feature. 

Creating a replenishment job manually

You can create a replenishment move request manually without waiting for the location to fall below its minimum. You need to have a permission called “Create Replenishment Jobs” to access this feature. 

1. Open the Move menu in SmartScan.
2. Select Create Replenishment Job.
   
3. In the dialog, enter or scan the Destination Location. This is the location that you want to replenish.
   
4. Select the Item to replenish from the items in that location. If there's only one item, the field fills automatically.
5. Confirm or select the Customer associated with the item. If the customer is unambiguous, the field fills automatically.
6. Click Confirm.
   
   If a move request already exists for the selected item and location combination, the system notifies you. You can create another move request once the existing one is completed.
   
   Manual replenishment jobs don't require the location to be below its minimum — they replenish up to the location's maximum regardless of current quantity.

Replenishment permissions 

Two warehouse‑level permissions control replenishment actions in SmartScan:

Navigate to Users > Manage Roles > Mobile Scanner > Replenishment Module.

• Create Replenishment Jobs
  • Allows users to manually create replenishment jobs
  • The location does not need to be below its minimum
• “Overfill” When Replenishing a Location
  • Allows users to pick more than the requested quantity
  • Enables overfilling the destination location

 If these permissions are not enabled, related SmartScan features will not be available.

Learn more

• Understanding Replenishments
• Enabling and Configuring Replenishments