3PL Warehouse Manager and SmartScan are accessed through your browser, so reliable internet access is required. It is also recommended to run hardware and operating systems that can run the supported browsers and remain up to date with their current versions.

This article reviews the system requirements for 3PL Warehouse Manager and SmartScan.

3PL Warehouse Manager

Operating System

For hardware and operating systems, we recommend you access 3PL Warehouse Manager using a laptop or desktop computer and upgrade to the latest versions of our supported browsers listed in the next section below. We do not support Windows 7 or older versions of Windows. 

Each browser has its minimum recommended specifications to run the browser. For example, here are Google's minimum requirements for Chrome: https://support.google.com/chrome/a/answer/7100626?hl=en.

Web Browser

We recommend using the newest version of the following browsers for the best experience of 3PL Warehouse Manager.

• Google Chrome (#1 recommendation, as this is our most heavily tested browser)
• Mozilla Firefox
• Microsoft Edge
   

Network Speed

Network connectivity can affect general usability and performance of the system. At a minimum, we require download speeds of 13.50 Mbps and 5.00 Mbps for uploads. While 3PL Warehouse Manager can function at network speeds lower than this, the user experience becomes unpredictable and the software is more difficult to use.

Language

English is the only supported language in 3PL Warehouse Manager, and we prefer (but do not require) that your browser is configured for US English. If your web browser is configured in a non-English language, 3PL Warehouse Manager will still display in English, but other websites you open with the same browser session will still open in your preferred language.

SmartScan

Hardware

SmartScan runs on most mobile devices that have a web browser and an internet connection. However, Extensiv highly recommends using one of its hardware partners to help make your experience with SmartScan as seamless and reliable as possible:

• Keyence
• Levata (Zebra authorized reseller)

They have the expertise to help you select the best devices for your needs. They can help you configure, maintain, and answer support questions about those devices in a way to optimize your success with SmartScan.

Both of these partners provide robust, warehouse-grade, Android-based, mobile scanning devices built specifically for long-term use in 3PL operations. These devices feature the ability to withstand harsh warehouse environments, long battery life, and the option for long-range scanning.

Software

It is highly recommended that you keep your devices updated to be at, or near, the latest software version for optimal results:

• Zebra and Keyence devices must be running Android 8 or newer.
• Other devices, whether running Android or iOS, must be running one of the last two major software versions.

When it comes to web browsers, the recommendations listed above for 3PL Warehouse Manager are also applicable when using SmartScan, but there are some additional recommendations specific to SmartScan:

• Keyence Enterprise Browser (Keyence devices)
• Chrome (Keyence and Zebra devices)
• SOTISurf (available for free when managing devices in a SOTI environment like that offered by Levata)