3PL Warehouse Manager

Updated on April 16th, 2025

  • Extensiv Hub
    Popular Articles Getting Started Using Hub Technical Issues & FAQs Extensiv's Ideas Portal
  • 3PL Warehouse Manager
    Receiving Operations Inventory Management Shipping Operations System Configuration Scanning Operations Integrations Content Best Practice Resources Release Notes Popular Articles Troubleshooting Guides
  • Warehouse Management
    Getting Started Admin Console Shipping Order Picking & Packing Receiving Customer Portal Cycle Counting Kit Building Managing Users Barcode Scanner Import/Export Integrations Barcoding Wave Picking Bin Move Mobile Receiving and Picking Settings Popular Articles Reporting
  • Order Management
    Dashboard Orders Inventory Purchase Orders Shipments Customers Products Analytics Settings API API Integrations Accessing and Navigating Order Manager Error Messages Order Manager Popular Articles Accounting Integrations
  • Integration Management
    Getting Started with Integration Manager General Support Troubleshooting Extras & Addons API Documentation Popular Articles Order Sources Order Destinations
  • FAQs
  • Network Manager
    Getting Started Order Routing Management Technical Issues Shopping Carts Settings Settings, Products, and Orders
  • Billing Manager
    Getting Started Using Billing Manager
  • Release Notes
    Extensiv Sandbox Extensiv Extensiv Hub 3PL Warehouse Manager Integration Management Warehouse Management Order Management Billing Manager
  • Fulfillment Marketplace
    Getting Started
  • Sandbox
    Getting Started
+ More
  • Help Center
  • 3PL Warehouse Manager
  • Best Practice Resources
  • Technical Support
  • Best Practice Resources
    • Technical Support
        • System Requirements
        • Managing PII
        • Understanding Sandbox
    • Professional Services
        • Getting Started with 3PL Warehouse Manager
        • Custom Consulting
        • Consulting Services
        • Ask the Expert
        • Best Practice Consultation
        • Custom Report
        • Add a Customer
        • On-Site Visit
        • Developer Enablement
        • Premium Account Services
    • Customer Central
        • Subscription Invoice and Billing FAQs
        • Navigating the Help Center
        • Navigating the Support Portal
        • Support Portal FAQs
    • Dashboards and Analytics
        • Warehouse Productivity Dashboard FAQs
        • Understanding Dashboard Sync Time
        • Recent Enhancements for Labor Analytics Dashboard
        • Understanding the Warehouse Productivity Dashboard
        • Understanding the Labor Analytics Dashboard
    • Data Imports
        • Import Template FAQs
        • Troubleshooting Import Template Errors
        • Import Templates
    • Classic Reporting
        • Understanding Reports
        • Customizing Reports
        • Stock Status Report
        • Transactions Reports
        • Items Reports
        • Locations Reports
        • Management Reports
    • Best Practice Workflows
        • Pallet In/Pallet Out Workflow
        • Pallet In/Carton Out Workflow
        • Ecommerce Pick/Pack Workflow

Understanding Sandbox

The Sandbox environment is an instance of 3PL Warehouse Manager and SmartScan that is separate from the live production environment you normally use to manage your warehouse operations. This article reviews the basics of using the Sandbox environment.

If you need help accessing Sandbox, please ask your warehouse administrator to create a user account for you. They'll need to reference the login credentials included in the Sandbox welcome email they received upon purchasing this premium feature.

 

What Sandbox is used for

Sandbox is essentially an isolated test environment that enables you to do the following:

  • Engage in development and integration work without risking unintended changes to your live data
  • Experiment with different 3PL and customer configurations without impacting other users
  • Take advantage of 30-day trials for premium features
  • Gain early access and test new functionality in advance of production releases

What to expect when using Sandbox

When logged in to the 3PL Warehouse Manager Sandbox environment, the following message displays at the top of the page to indicate you are using Sandbox:

When logged in to the SmartScan Sandbox environment, a similar indicator is displayed.

When using Sandbox, it is important to understand how Sandbox differs from production:

  • Performance is likely to be lesser than production (not intended for performance or load testing)
  • Integrations are unavailable, including EDI, and shopping carts
  • Some features are unavailable, including customer notifies, Support Portal, Order Summary Dashboard, and Outbound Productivity Dashboard
    • Please note that the Small Parcel cannot be enabled for the shipping labels in the Sandbox environment.

In addition, the Sandbox environment is currently populated with generic demo data. If you would like your instance of Sandbox to resemble your production data, you are more than welcome to manually import your customers' test data into Sandbox.

Please note that not all Sanbox have generic demo data. Moreover, Extensiv offers the following three types of Sandbox:

  1. Clean Environment
  2. Golden Demo Data
  3. Copy of Production

The Clean Environment and Golden Demo Data are only for customers with Legacy subscriptions. If you wish to use the Copy of Production, you need to upgrade your subscription.

If you are interested in using Sandbox, contact your Customer Success Manager to learn more.

 
analysis sandbox

Was this article helpful?

Yes
No
Share additional feedback about this article

Related Articles

  • Using the Customer Error Log
  • November 4, 2020 – 1.327 Major Release Notes
  • Defining Units of Measure
  • Managing Classifications

Not finding the help you need?

Contact Support
Solutions
  • Solutions for Brands
  • Solutions for 3PLs
  • Solutions for 4PLs
  • Solutions for B2B
Products
  • Extensiv 3PL Warehouse Manager
  • Extensiv Warehouse Manager
  • Extensiv Order Manager
  • Extensiv Integration Manager
  • Extensiv Network Manager
Products
  • Customer Success
  • Implementation
  • Consulting
Ecosystem
  • Fulfillment Marketplace
  • Integrations
  • Partners
  • Become a Partner
Resources
  • Resource Library
  • Blog
  • Market Insights
  • What is a 3PL?
  • What is a 4PL?
  • What is a WMS?
  • Why a Cloud-based WMS?
  • Glossary
Help
  • Help Center
  • API Documentation
  • Extensiv Univerisity
  • Community
  • System Status
  • Extensiv Logo
  • 100 N Pacific Coast Hwy, Suite 1100, El Segundo, CA 90245
  • |
  • Contact Us:
  • 83-EXTENSIV 888.375.2368 (main)
  • |
  • 310.844.7570 (local)
  • Copyright © 2023 Extensiv
  • |
  • All rights reserved.
  • Privacy Policy
  • |
  • Terms of Service
  • Follow Us:
Expand