Integration Manager

Updated on February 23rd, 2023

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Order Destinations

Setting Up Fishbowl

Integration Specs:

Supported functions:

Order Send
Inventory Sync Pickup - Multi-Warehouse
Shipment Confirmation Pickup - Detailed
Required Parameters
Server IP or Domain
Server Port
Username
Password

Fishbowl restricts simultaneous connections for the same user. To prevent issues it is highly recommended you set up a user specifically for Integration Manager to use

You must provide a static IP or domain name for Integration Manager to connect to your Fishbowl instance. You may also need to open the fishbowl port on your firewall to allow us access. If desired, you can restrict access to only the Integration Manager IP Addresses.
If you do not have a static IP, you can use a Dynamic DNS service like FreeDNS

Step-by-step guide

In the WMS Setup tab of Extensiv Integration Manager, select Fishbowl
Enter your Fishbowl Server, Port, Username, and Password.
In order to prevent syncing issues, select the timezone your Fishbowl server resides in
Click Test
When first connecting you will receive a message in Integration Manager to activate the app
1. If you receive an "Invalid ticket" error, this means you either have too many users logged in to Fishbowl, or your username/password are incorrect.

Follow the instructions provided: Login to Fishbowl as an Admin user and approve Integration Manager access in: Setup > Settings > Integrated Apps
You will see Integration Manager Listed. Select the Integration Manager row, and click the green check icon to the right to approve access.
Return to Integration Manager and test the connection again, this time you should see a Success message. Click OK at the bottom to save.

Step 4 will fail if your have not properly opened up access to your fishbowl server and port in your network firewall.

Do Not use your "Fishbowl Anywhere" server name and port. Fishbowl does not support that. You must use the Fishbowl server and IP directly.