Integration Management

Updated on February 22nd, 2023

  • Extensiv Hub
    Popular Articles Getting Started Using Hub Technical Issues & FAQs Extensiv's Ideas Portal
  • 3PL Warehouse Manager
    Receiving Operations Inventory Management Shipping Operations System Configuration Scanning Operations Integrations Content Best Practice Resources Release Notes Popular Articles Troubleshooting Guides
  • Warehouse Management
    Getting Started Admin Console Shipping Order Picking & Packing Receiving Customer Portal Cycle Counting Kit Building Managing Users Barcode Scanner Import/Export Integrations Barcoding Wave Picking Bin Move Mobile Receiving and Picking Settings Popular Articles Reporting
  • Order Management
    Dashboard Orders Inventory Purchase Orders Shipments Customers Products Analytics Settings API API Integrations Accessing and Navigating Order Manager Error Messages Order Manager Popular Articles Accounting Integrations
  • Integration Management
    Getting Started with Integration Manager General Support Troubleshooting Extras & Addons API Documentation Popular Articles Order Sources Order Destinations
  • FAQs
  • Network Manager
    Getting Started Order Routing Management Technical Issues Shopping Carts Settings Settings, Products, and Orders
  • Billing Manager
    Getting Started Using Billing Manager
  • Release Notes
    Extensiv Sandbox Extensiv Extensiv Hub 3PL Warehouse Manager Integration Management Warehouse Management Order Management Billing Manager
  • Fulfillment Marketplace
    Getting Started
  • Sandbox
    Getting Started
+ More
  • Help Center
  • Integration Management
  • Order Destinations
  • NetSuite OMS
  • Order Destinations
    • Amazon MCF
        • Amazon Multi-Channel Fulfillment Overview
        • Setting Up Amazon Multi-Channel Fulfillment
    • Amware
        • Setting Up Amware
        • Targeting Amware's Sandbox Environment
    • Anchanto
        • Anchanto Report Tracking At Certain Stage
        • Anchanto - Order Status Sync Callback is failed
        • Anchanto Overview
        • Setting Up Anchanto
    • ApparelMagic OMS
        • ApparelMagic OMS Integration Overview
        • ApparelMagic Ship Methods
        • Load ApparelMagic Shipments with no Tracking Number
        • Setting Up ApparelMagic OMS
        • Working with Foreign Currencies in ApparelMagic
    • Bergen Logistics
        • Bergen Logistics Integration Overview
        • Setting Up Bergen Logistics
    • ChannelAdvisor
        • Setting Up ChannelAdvisor
    • Cin7 Omni
        • Cin7 Omni Integration Overview - Order Destination
        • Setting Up Cin7 Omni as Order Destination
    • CIO Direct
        • Setting Up CIO Direct
    • Connected Business
        • Connected Business Integration Overview
        • Setting Up Connected Business
    • Core Warehouse
        • Core Warehouse Overview
    • CoreCommerce OMS
        • CoreCommerce OMS Integration Overview
        • Setting Up CoreCommerce OMS
    • CSV Warehouse
        • CSV Mapping - Extra Fields
        • CSV Warehouse Mapping Instructions
        • CSV Warehouse Overview
        • Setting Up CSV Warehouse
    • Cin7 Core OMS (Dear)
        • Cin7 Core OMS (Dear) Overview
        • Cin7 Core OMS (Dear) Settings
        • Setting Up Cin7 Core OMS (Dear)
    • Deposco
        • Deposco Overview
        • Setting Up Deposco
    • DesktopShipper
        • DesktopShipper Overview
        • Setting Up DesktopShipper
    • DSV
        • Setting Up DSV
    • EasyPost Fulfillment
        • EasyPost Fulfillment Integration Overview
        • EasyPost Packing Slips & Inserts
        • EasyPost Testing Guide
        • Missing products/inventory entries from EasyPost
        • Duplicate Orders Loaded in EasyPost
        • Setting Up EasyPost Fulfillment
    • Enlinx
        • Enlinx Integration Overview
        • Setting Up Enlinx
    • Extensiv 3PL Warehouse Manager
        • Extensiv 3PL Warehouse Manager Alerts
        • Extensiv 3PL Warehouse Manager API Permissions
        • Extensiv 3PL Warehouse Manager Error Code: ValueNotSupported. Not assigned to Customer X
        • Extensiv 3PL Warehouse Manager Overview
        • Setting Up Extensiv 3PL Warehouse Manager
        • Setting Up International Warehouse Group
        • Setting Up Kelly Global Logistics
    • Extensiv Warehouse Manager
        • Extensiv Integration Manager Integration Overview - Order Destination
        • Setting Up Extensiv Warehouse Manager as an Order Destination
    • Feature List
        • Cancel Order in WMS
        • Inventory Sync Pickup
        • Multi-Warehouse Support
        • Order Cancel Pickup
        • Order Send
        • Product Alias Pickup
        • Product Detail Pickup
        • Product Sync
        • Purchase Order Loading
        • Purchase Order Receiving Pickup
        • Shipment Confirmation Pickup
    • Fishbowl
        • Setting Up Fishbowl
    • Flowspace
        • Setting up Flowspace
    • GoCadence
        • GoCadence Overview
        • Setting Up GoCadence
    • HighJump
        • HighJump Overview
        • Setting Up HighJump
    • Infoplus Commerce
        • Error uploading orders to InfoPlus: Operation timed out
        • Infoplus Commerce Overview
        • Setting Up Infoplus Commerce
    • Katana MRP
        • Katana MRP Integration Overview - Order Destination
        • Setting Up Katana MRP as Order Destination
    • Landmark Global
        • Landmark Global Overview
        • Setting Up Landmark Global
    • LogiView
        • Setting Up LogiView
    • Logiwa
        • Setting up Logiwa
    • Moulton Logistics
        • Moulton Logistics Overview
    • NetSuite OMS
        • Netsuite OMS rejecting orders
        • NetSuite OMS Integration Overview
        • Setting Up NetSuite OMS
    • Northstar Automation
        • Northstar Automation Overview
        • Setting Up NorthStar Automation
    • OfficeDepot
        • Setting Up Office Depot
    • Omni Logistics
        • Setting Up Omni Logistics
    • Orderbot
        • Setting Up Orderbot WMS
    • PowerHouse
        • Setting Up PowerHouse
    • Propago
        • Propago Integration Overview - Order Destination
        • Setting Up Propago as Order Destination
    • Rakuten Super Logistics
        • Rakuten Super Logistics Overview
        • Setting Up Rakuten Super Logistics
    • Red Stag Fulfillment
        • Red Stag Fulfillment Integration Overview
        • Red Stag Fulfillment Order Settings
        • Setting Up Red Stag Fulfillment
    • RF Pathways
        • RF Pathways Overview
        • Setting Up RF Pathways
    • Rockpoint Logistics
        • Rockpoint Logistics Overview
        • Setting Up Rockpoint Logistics
    • Ruby Has
        • Ruby Has Overview
        • Setting Up Ruby Has
    • Ship Central
        • Setting Up Ship Central
        • Ship Central API User Setup
        • Ship Central Integration Overview
    • ShipBob
        • Dropshipping Orders with ShipBob
        • Setting Up ShipBob
        • ShipBob - Invalid ShippingOption in request
        • ShipBob Integration Overview
    • Shipedge
        • Setting Up Shipedge
        • Shipedge Overview
    • ShipHero
        • Setting Up ShipHero
        • ShipHero API Updates - July 31st, 2020
        • ShipHero Error - Email is required
        • ShipHero Integration Overview
        • ShipHero-Missing Tracking
    • Shippo
        • Setting Up Shippo
        • Shippo Integration Overview
    • Ship-Right Solutions
        • Setting up Ship-Right Solutions
    • ShipStation
        • Order Missing From ShipStation
        • Setting Up ShipStation WMS
        • ShipStation WMS - Unique Connection for Each Order Source
        • ShipStation WMS Overview
        • Setting Up ShipStation as an Order Destination for Extensiv Order Management
    • Shopping Cart Fulfillment
        • Setting Up Shopping Cart Fulfillment
    • Extensiv Order Management OMS
        • Extensiv Order Manager OMS - Cannot acknowledge inventory for non-manual sales channels
        • Extensiv Order Manager OMS Inventory Not Syncing (Sync Per Order Manager Sales Channel Mode)
        • Extensiv Order Manager OMS Overview
        • Extensiv Order Manager OMS Settings Order
        • How to enable inventory sync from Extensiv Order Manager OMS
        • Setting Up Extensiv Order Manager OMS
    • SmartTurn
        • Setting Up SmartTurn
    • SnapFulfil
        • Setting Up Carter Distribution
        • Setting Up SnapFulfil WMS
        • Snapfulfil Integration Overview
    • SphereWMS
        • Loading Product Aliases from SphereWMS
        • Setting Up SphereWMS
        • SphereWMS Overview
    • Unleashed
        • Setting Up Unleashed OMS
        • Unleashed OMS Overview
    • VeraCore
        • Setting Up VeraCore
        • VeraCore - Invalid Freight Code/Description
        • VeraCore - Multi package orders not reporting tracking properly
        • VeraCore Overview
    • Vin eRetail
        • Setting up Vin eRetail WMS
    • Wolin Design Group
        • Setting Up Wolin Design Group
        • Wolin Design Group Overview
    • Zoho Inventory
        • Adding Custom Sales Order Fields in Zoho
        • Error Retrieving Inventory Levels from Zoho
        • Setting Up Zoho Inventory OMS
        • Zoho - Error message: The Customer is inactive. Please enter an active Customer.
        • Zoho - Error message: Unable to find or create Customer Record in Zoho for order number
        • Zoho Inventory OMS Integration Overview

Setting Up NetSuite OMS

This article reviews NetSuite integration as an Order Destination. To Connect to NetSuite as an Order Source, See here. 
 

Authentication limitation 

Extensiv Integration Manager connects to NetSuite's API using their original username/password authentication, not their newer Key-based authentication. This means the following:

  • You must provide Integration Manager with the username and password for a valid non-admin user in NetSuite
  • The NetSuite user can not have two factor authentication enabled.
  • Because you cannot use two factor authentication, we recommend you use a unique password that you don't use for any other accounts, or set up a NetSuite account that is only used for Integration Manager access.
 

 

Step-by-step guide

Required testing 
 

The Extensiv Integration Manager NetSuite connection currently requires review and testing. Please reach out to Integration Manager Support so your setup may be reviewed and verified before going live. 

Enable web services

  • Login to NetSuite and go to: Setup > Company > Enable Features > SuiteCloud
  • Make sure the Web Services box is selected and click Save.
     

Enable internal IDs

This setting will make it easier to collect all the required information below. You can turn this setting off once the Integration Manager connection is completed if desired. 

  1. Go to: Home > Set Preferences.
  2. In the General tab, click Show Internal IDs (in the Defaults section.)

Get your account ID

  1. Login to NetSuite and go to: Setup > Integration > Web Services Preferences
  2. The Account ID should be to the left side of the screen.
  3. Enter this into Integration Manager in WMS Setup

Set up role and get role ID

  1. Go to Setup > Users/Roles > Click on Manage Roles.
  2. There should be a list of roles displayed, click on the one you want to use. We recommend the Warehouse Manager role.
  3. Navigate to Permissions > Setup. If not done, add Web Services and set to Full. Select Save.
  4. Now go to Setup > Integration > Web Services Preferences.
  5. In the Name dropdown, select the user (If only the ID is shown, you can see your user ID in the upper right of the NetSuite page).
  6. Select the default role to use for Web Services.
  7. The Role ID will be displayed on the screen. Copy this and enter into Integration Manager WMS Setup.
  8. Click on Done and Save.

You can not use an administrator role as this role require 2-factor authentication. Therefore, it cannot be used by Integration Manager connections. Lower access levels do not require 2-factor authentication.

Make sure your role also has full "Web Services" permissions.

 


Get your application ID

  1. Go to Setup > Integration > Manage Integrations > Click on New
  2. Enter Integration Manager as the name.
  3. Under Authentication enable both User Credentials and Token-Based Authentication
  4. Click Save
  5. The page should display an Application ID column correlating to the name of an integration. If the column is blank then consult your NetSuite Rep for the App_id
  6. Enter the Application ID into the Integration Manager WMS Setup page and click Save.
     

Get your adjustment account ID

The Adjustment Account ID is used when syncing inventory levels in NetSuite.

 

To use the default app account ID
 

  1. Leave this setting blank in Integration Manager and we'll use the same Account ID as above.
     

To use a specific account ID
 

  1. Go to Setup > Accounting > click on Chart of Accounts
  2. Find the desired account to use and click on it. Look at the URL on the top screen.
  3. The value is right after "acctid=" and before the next "&" sign. This should be a number.
     


 

Copy this value and enter it into the Integration Manager WMS Setup page.
 


 

Was this article helpful?

Yes
No
Share additional feedback about this article

Related Articles

  • NetSuite OMS Integration Overview
  • Netsuite OMS rejecting orders

Not finding the help you need?

Contact Support
Solutions
  • Solutions for Brands
  • Solutions for 3PLs
  • Solutions for 4PLs
  • Solutions for B2B
Products
  • Extensiv 3PL Warehouse Manager
  • Extensiv Warehouse Manager
  • Extensiv Order Manager
  • Extensiv Integration Manager
  • Extensiv Network Manager
Products
  • Customer Success
  • Implementation
  • Consulting
Ecosystem
  • Fulfillment Marketplace
  • Integrations
  • Partners
  • Become a Partner
Resources
  • Resource Library
  • Blog
  • Market Insights
  • What is a 3PL?
  • What is a 4PL?
  • What is a WMS?
  • Why a Cloud-based WMS?
  • Glossary
Help
  • Help Center
  • API Documentation
  • Extensiv Univerisity
  • Community
  • System Status
  • Extensiv Logo
  • 100 N Pacific Coast Hwy, Suite 1100, El Segundo, CA 90245
  • |
  • Contact Us:
  • 83-EXTENSIV 888.375.2368 (main)
  • |
  • 310.844.7570 (local)
  • Copyright © 2023 Extensiv
  • |
  • All rights reserved.
  • Privacy Policy
  • |
  • Terms of Service
  • Follow Us:
Expand