Integration Management
Updated on July 28th, 2023
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Order Destinations
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3PL Central
- Extensiv 3PL Warehouse Manager Alerts
- Extensiv 3PL Warehouse Manager API Permissions
- Extensiv 3PL Warehouse Manager Error Code: ValueNotSupported. Not assigned to Customer X
- Extensiv 3PL Warehouse Manager Overview
- Setting Up Extensiv 3PL Warehouse Manager
- Setting Up International Warehouse Group
- Setting Up Kelly Global Logistics
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Moulton Logistics
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Extensiv Order Management OMS
- Extensiv Order Manager OMS - Cannot acknowledge inventory for non-manual sales channels
- Extensiv Order Manager OMS Inventory Not Syncing (Sync Per Order Manager Sales Channel Mode)
- Extensiv Order Manager OMS Overview
- Extensiv Order Manager OMS Settings Order
- How to enable inventory sync from Extensiv Order Manager OMS
- Setting Up Extensiv Order Manager OMS
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3PL Central
Extensiv 3PL Warehouse Manager Error Code: ValueNotSupported. Not assigned to Customer X
Problem
3PL Warehouse Manager is rejecting orders and raising the following alert:
OrderItem.ItemID: XX. 3PL Warehouse Manager Error Code: ValueNotSupported. Not assigned to Customer Y
A common cause of this error is if you are using Warehouse level API credentials for your merchant connection in Integration Manager.
Solution
To resolve this, obtain new API credentials from 3PL Warehouse Manager that are customer specific.
In Integration Manager:
- Go to: Merchant -> Edit Setup -> 3Pl-Central WMS Settings
- Enter your new API credentials into the API Client ID and API Client Secret fields.