Integration Management
Updated on July 28th, 2023
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Order Destinations
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Extensiv 3PL Warehouse Manager
- Extensiv 3PL Warehouse Manager Alerts
- Extensiv 3PL Warehouse Manager API Permissions
- Extensiv 3PL Warehouse Manager Error Code: ValueNotSupported. Not assigned to Customer X
- Extensiv 3PL Warehouse Manager Overview
- Setting Up Extensiv 3PL Warehouse Manager
- Setting Up International Warehouse Group
- Setting Up Kelly Global Logistics
- Extensiv Warehouse Manager
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Extensiv Order Management OMS
- Extensiv Order Manager OMS - Cannot acknowledge inventory for non-manual sales channels
- Extensiv Order Manager OMS Inventory Not Syncing (Sync Per Order Manager Sales Channel Mode)
- Extensiv Order Manager OMS Overview
- Extensiv Order Manager OMS Settings Order
- How to enable inventory sync from Extensiv Order Manager OMS
- Setting Up Extensiv Order Manager OMS
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Zoho Inventory
- Adding Custom Sales Order Fields in Zoho
- Error Retrieving Inventory Levels from Zoho
- Setting Up Zoho Inventory OMS
- Zoho - Error message: The Customer is inactive. Please enter an active Customer.
- Zoho - Error message: Unable to find or create Customer Record in Zoho for order number
- Zoho Inventory OMS Integration Overview
Extensiv 3PL Warehouse Manager Error Code: ValueNotSupported. Not assigned to Customer X
Problem
3PL Warehouse Manager is rejecting orders and raising the following alert:
OrderItem.ItemID: XX. 3PL Warehouse Manager Error Code: ValueNotSupported. Not assigned to Customer Y
A common cause of this error is if you are using Warehouse level API credentials for your merchant connection in Integration Manager.
Solution
To resolve this, obtain new API credentials from 3PL Warehouse Manager that are customer specific.
In Integration Manager:
- Go to: Merchant -> Edit Setup -> 3Pl-Central WMS Settings
- Enter your new API credentials into the API Client ID and API Client Secret fields.