Order Manager

Updated on October 26th, 2023

  • Extensiv Hub
    Popular Articles Getting Started Using Hub Technical Issues & FAQs
  • 3PL Warehouse Manager
    Receiving Operations Inventory Management Shipping Operations System Configuration Scanning Operations Integrations Content Best Practice Resources Release Notes Popular Articles Troubleshooting Guides
  • Warehouse Manager
    Getting Started Admin Console Shipping Order Picking & Packing Receiving Customer Portal Cycle Counting Kit Building Managing Users Barcode Scanner Import/Export Integrations Barcoding Wave Picking Bin Move Mobile Receiving and Picking Settings Popular Articles
  • Order Manager
    Dashboard Orders Inventory Purchase Orders Shipments Customers Products Analytics Settings API API Integrations Accessing and Navigating Order Manager Error Messages Order Manager Popular Articles Accounting Integrations
  • Integration Manager
    Getting Started with Integration Manager General Support Troubleshooting Extras & Addons API Documentation Popular Articles Order Sources Order Destinations
  • FAQs
  • Support
  • Network Manager
    Getting Started Order Routing Management Technical Issues
  • Extensiv Release Notes
    Extensiv Hub 3PL Warehouse Manager Integrations Manager Warehouse Manager Order Manager
  • Billing Manager
    Getting Started Using Billing Manager
  • Recent Articles
    3PL Warehouse Manager Billing Manager Integration Manager Warehouse Manager
+ More
  • Help Center
  • Order Manager
  • Settings
  • Sales Channels
  • Settings
    • General
        • Tax Identifiers
        • Company Time Zone Setting
        • Ruby Has 3PL Integration
        • Disable the Inventory Update From Extensiv Order Manager to All Sales Channels
        • Update My Profile
        • How to Enable Out of Stock Control for eBay Sales Channels
        • Company Info and Additional Account Settings
        • How to View Your Extensiv Order Manager Invoices
        • Installing an App from the Order Manager App Store
        • How To Remove an App in Order Manager
        • Configuring Shipping Presets
    • Sales Channels
        • Walmart Fulfillment Services - WFS
        • Setting Up Shipment & Carrier Mappings for Your Sales Channels
        • WFS Workflow
        • Amazon Cancellation Settings
        • Amazon Pacific Time Orderbot Setting
        • Shopify Locations
        • Shopify Tags
        • Enable or Disable Extensiv Order Manager Email Notifications to Your Customers
        • Deactivating a Sales Channel
        • Adding Shopify as a Sales Channel
        • Viewing a Sales Edit Channel's History
        • Adding Amazon as a Sales Channel
        • Adding eBay as a Sales Channel
        • Adding Newegg as a Sales Channel
        • Steps in Adding Walmart as a Sales Channel
        • Editing Sales Channels
        • Adding a Manual Sales Channel
        • How to Exclude a Warehouse From Pushing Inventory to a Sales Channel
        • Assigning a Packing Slip and/or Email Template to your Sales Channel
        • Adding Sales Channels
        • Reactivating Sales Channels
    • Webhooks
        • Order Payment Webhook
        • Shopify Auto-Subscribing Webhooks
        • Shopify Product Update / Product Edit Webhook
        • Shopify Refund Webhook (e-commerce Orders)
        • Order Creation Webhook
        • Shopify Cancellation Webhook
        • Shopify Fulfillment Webhook
        • Shopify Refund Webhook - POS Orders
        • Shopify Product Deletion Webhook
        • BigCommerce Webhook
    • Shipping Providers
        • How to Assign Shipping Providers and Services to Orders Based on the Requested Services from the Sales Channel
        • Adding Shipping Providers
        • Adding DHL eCommerce as a Shipping Provider
        • How to Add Express 1 as a Shipping Provider
        • Adding Amazon Buy Shipping as a Shipping Provider
        • UPS Mail Innovations Services
        • Customizing Shipping Services and Package Types Per Shipping Provider
        • FedEx ETD
        • Deactivate or Reactivate a Shipping Provider
        • Adding FedEx as a Shipping Provider
    • Vendors
        • Adding a Dropship Vendor to Extensiv Order Manager
        • How to Automatically Create Purchase Orders For Dropship Orders
        • Creating or Updating Vendors
    • Warehouses & Vendors
        • Instructional Video - Creating Warehouses & Warehouse Settings
        • Use Component Inventory Setting for Bundles and Kits
        • Setting a Dropship Template and Fulfilling Orders with a P.O.
        • Configuring Dropship Vendor FTP
        • Configuring Shipping Label Print Format Options
        • Can I have additional order information populated on my Shipping label?
        • Configuring a Dropship Vendor
        • How to Configure the Order Export File for FTP Connections
        • Search for Vendors
        • Inventory Dependent Warehouses
        • Updating the Address/Return Address for Your Warehouse
        • Deactivating a Warehouse in Extensiv Order Manager
        • Creating and Configuring Warehouses in Extensiv Order Manager
        • Pick List Settings
        • Setting Up Document Print Settings
        • Setting Up Domestic Backup Warehouses
        • FTP Inventory Import for a 3PL
        • Setting Up a Warehouse's International Rank
        • How do I connect Extensiv Order Manager with Deliver?
        • Setting Up a 3PL Warehouse
        • Creating an In-House Warehouse
    • Orderbots
        • Add Order Item to Order Orderbot Action
        • Understanding Apply Best Rate vs Cheapest Rate Orderbots
        • Commonly Used Orderbots
        • Support for Shopify's Additional Details
        • Orderbots filtered by zip code range
        • Postal Zones in Extensiv Order Manager
        • Mark Order as Shipped Orderbot
        • Automate Orders to Fulfill from a Specific Warehouse
        • Editing an Orderbot
        • Deactivating an Orderbot in Extensiv Order Manager
        • Replace Address Orderbot
        • Creating an Orderbot
        • Orderbots - Complete List of Filters & Actions
        • Orderbot: Set order weight and dimensions based on products
        • Orderbot: Using Hold the order for and Mark Order as Shipped
    • Templates
        • Email Verification Process for P.O. & E-mail Templates
        • Email Templates
        • Setting up Packing Slip Templates
        • Setting up Purchase Order (PO) Templates

Adding Shopify as a Sales Channel

Extensiv Order Management offers out-of-the-box integration with various sales channels. For general instructions on adding a sales channel to Order Manager, see Adding Sales Channels.

The Shopify integration offers many features, including Shopify Locations, Webhooks, POS, & Tags. You can choose to set up any of the following features at the time of the channel creation or after.

How to add a Shopify Store as a sales channel

  1. Log into your Shopify store.
  2. Navigate to Order Manager. In the Settings Module, go to the Sales Channels tab and click + New Channel.
  3. In the New Sales Channel popup, select Shopify from the various options (see details below).
  4. In the Shopify Integration page within Order Manager, enter your Shopify domain, fill out the corresponding configuration (outlined below) and click Launch Shopify Authorization to be redirected to Shopify.

Shopify integration configuration settings

  • Enable Shopify POS - This option will enable Order Manager's standard Shopify POS functionality. If this option is selected, Order Manager will create a retail warehouse in Order Manager for every retail store location you have in your Shopify account. Use this option only if your POS retail stores and inventory are separate from your direct shipping warehouses.

Important Note: If you commingle POS retail and direct shipping (D2C) inventory, then you will not want this setting turned on. Instead, you would want to use Orderbots to mark POS orders as shipped.

  • Download partially refunded orders - Enabling this option will instruct Order Manager to pull in orders from your Shopify store that are in a Partially Refunded order status as opposed to not pulling them in. For more information on this option, how it works, as well as other order status details with Shopify, see here.
  • Use Shopify Customer's Default Address for Blank POS Addresses -When importing POS orders into Order Manager, if the shipping address is blank, Order Manager will instead use the customer's default address found in Shopify. This option will apply whether "Enable Shopify POS" is selected or not.
  • Notify Customer on Shipped Updates -Select this option if you want Shopify to send shipment confirmation emails to customers when an order is shipped from Order Manager.
  • Push Inventory to Unpublished Products - Select this option if you want Order Manager to push inventory to Unpublished products on Shopify (in addition to Published products)
  • Push Inventory to Duplicate Listings - Select this option if you want Order Manager to push inventory to duplicate listings. If enabled, Order Manager will push the same inventory quantity to duplicate listings on Shopify. For example if you have two products on Shopify with the same SKU, Order Manager would push inventory to both of these products. This is mainly utilized for customers selling subscription products on Shopify.
  • Generate Labels for Tags - Select this option if you want Order Manager to create order labels on Order Manager orders based on Tags on the Shopify Order. Order Manager will automatically add Shopify Tags to Order Manager orders, but this option will automatically create order labels on the Order Manager orders from the Shopify tags. (Note: this will only work for Shopify Order Tags, not any other Shopify Tags)
  • Pull Multiple Requested Shipping Services - If selected, when downloading an order, Order Manager will pull in all shipping services selected by the customer for the order. All the shipping services will be listed in one line, separated by commas.
  • Skip downloading draft orders - By default, Order Manager pulls in draft orders from Shopify. If you prefer that draft orders are not pulled into Order Manager for this Shopify channel, enable this setting.

    Click here for more information on configuring Order Manager Shopify Webhooks
    Click here for more information on configuring Order Manager Shopify Locations

NOTE

 Order Management pushes inventory automatically as inventory quantities change, ensuring that Order Management and your Shopify store will have matching inventory for the same product.

 
sales shopify

Was this article helpful?

Yes
No
Share additional feedback about this article

Related Articles

  • Unresolved: Missing Fulfillment Source
  • Analytics - COGS By Sales Channel

Not finding the help you need?

Contact Support
Solutions
  • Solutions for Brands
  • Solutions for 3PLs
  • Solutions for 4PLs
  • Solutions for B2B
Products
  • Extensiv 3PL Warehouse Manager
  • Extensiv Warehouse Manager
  • Extensiv Order Manager
  • Extensiv Integration Manager
  • Extensiv Network Manager
Products
  • Customer Success
  • Implementation
  • Consulting
Ecosystem
  • Fulfillment Marketplace
  • Integrations
  • Partners
  • Become a Partner
Resources
  • Resource Library
  • Blog
  • Market Insights
  • What is a 3PL?
  • What is a 4PL?
  • What is a WMS?
  • Why a Cloud-based WMS?
  • Glossary
Help
  • Help Center
  • API Documentation
  • Extensiv Univerisity
  • Community
  • System Status
  • Extensiv Logo
  • 100 N Pacific Coast Hwy, Suite 1100, El Segundo, CA 90245
  • |
  • Contact Us:
  • 83-EXTENSIV 888.375.2368 (main)
  • |
  • 310.844.7570 (local)
  • Copyright © 2023 Extensiv
  • |
  • All rights reserved.
  • Privacy Policy
  • |
  • Terms of Service
  • Follow Us:
Expand