Shipping with Sendle
Overview
This article reviews the features and services available when shipping Sendle orders through Small Parcel Suite, as well as how to connect a Sendle carrier account to Small Parcel Suite.
Supported Providers
| Label Provider | Supports Sendle? |
| BUKU Ship | No |
| Pitney Bowes | No |
| ShipEngine | Yes |
Supported Features
| Feature | Description | Supported? |
| Adult Signature | Requires recipient to sign for a delivery and be at least 21 years old | No |
| Carrier Insurance | Insurance available for purchase through carrier | Yes |
| Delivery Confirmation | Allows recipient to receive email notification upon delivery | Yes** |
| Direct Signature | Requires someone at the delivery address to sign at time of delivery | No |
| Domestic Shipping | Shipping supported in U.S. | Yes |
| Electronic Customs Submission | Commercial invoice is automatically delivered to customs after shipping label is printed | N/A |
| End of Day (Electronic) | Order is automatically manifested with carrier | Yes |
| End of Day (PDF) | Manifest can be downloaded as a PDF file* | Yes |
| International Shipping | Shipping supported outside of U.S. | No |
| Label Reference Fields | Allows up to three label messages per shipping label | Yes* |
| (Configured in Small Parcel Settings) | ||
| Multi-Package Shipping | Multiple packages allowed per shipment | No |
| Multiple Accounts | Allows connection of multiple accounts | Yes |
| Return Labels | Allows printing of return labels | Yes |
| Signature Confirmation | Requires someone at or near the delivery address to sign at time of delivery | No |
| Third-Party Billing | Allows billing of shipping costs to a third-party that is not the shipper or receiver | No |
| Tracking | Verification of delivery progress | Yes |
Label Reference Fields
Sendle supports 1 label reference field.
Insurance is always included in your label requests to Sendle.
Supported Services
The ship services listed below are available when shipping Sendle orders in 3PL Warehouse Manager. Please note that these service names may vary slightly from their official carrier labels.
| Service Level | Transport Territory |
| Sendle Preferred - Pickup | Domestic |
| Sendle Preferred - Drop Off | Domestic |
| Sendle Saver - Pickup | Domestic |
| Sendle Saver - Drop Off | Domestic |
Connection Guidelines
To connect a Sendle account to Small Parcel Suite, you must have the following information. To signup for a Sendle account, you can do so online at https://try.sendle.com/en-us/partners/extensiv.
● An active account with Sendle
● Your Sendle Account ID and API Key
● You must enter your billing details into your Sendle account before it can be successfully connected to ShipEngine.
Frequently Asked Questions (FAQs)
Fuel Surcharge
Sendle does not charge fuel surcharges.
Scheduled Pickups
Creating a Sendle label will automatically schedule a pickup based on the scheduled Ship Date.
Sendle does not do same day pickup without prior approval for your account.
SCAN Forms
To assist you in generating SCAN forms effortlessly, Sendle has put together a step-by-step guide. You can access this guide and detailed instructions by simply clicking on the following link.
Estimated Delivery Date for Rates
Sendle assumes next day pick-up for your shipments. If you are rate shopping in Small Parcel Suite, the delivery dates returned will reflect an assumption of same day pickup.