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Shipping Operations
- Order Creation
- Order Management
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Shipping Setups
- Understanding the Parcel API
- Connecting Carriers to Providers
- Understanding Carrier Account Logic
- Configuring Zebra Browser Print
- Configuring Small Parcel Settings
- Using Address Validation
- Connecting Multiple Accounts for the Same Carrier
- Managing Carrier Accounts
- Configuring Fulfillment Invoicing
- Using a Flat File Carrier Integration
- Managing Shipping Carriers
- Configuring a Drop Ship Address
- Managing Ship-to Contacts
- Managing Retailers
- Importing Ship-to Contacts
- Managing Ship Method Mappings
- Managing 3rd-Party-Billing Contacts
- Shipping Hazardous Materials
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Small Parcel Carriers
- Shipping in Small Parcel Suite
- Shipping with Amazon Buy
- Shipping with APC
- Shipping with Australia Post
- Shipping with Canada Post
- Shipping with Canpar
- Shipping with DHL eCommerce
- Shipping with DHL Express (AU)
- Shipping with DHL Express (US)
- Shipping with ePost Global
- Shipping with FedEx
- Shipping with FirstMile
- Shipping With Flexport
- Shipping with Globegistics
- Shipping with Landmark
- Shipping with OnTrac
- Shipping with PARCLL
- Shipping with Passport
- Shipping with Pitney Bowes Cross-Border Delivery
- Shipping with Pitney Bowes Standard
- Shipping with Purolator
- Shipping with RR Donnelley
- Shipping with SEKO Ecommerce
- Shipping with Sendle
- Shipping with Stallion Express
- Shipping with Tusk Logistics
- Shipping with UPS
- Shipping with USPS (BUKU Ship)
- Shipping with USPS (Endicia)
- Shipping with USPS (Stamps.com)
- Shipping with UPS Mail Innovations®
- Shipping with FedEx One Rate®
- Shipping with USPS (Pitney Bowes Expedited)
- Connecting Small Parcel to UPS
- Packing Basics
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Order Processing
- Navigating the Small Parcel Homepage
- Packing in the Small Parcel Space
- Shipping in the Small Parcel Space
- Using High Volume Processing (HVP) with SmartParcel
- Printing Return Labels
- Printing Combo Labels
- Voiding Shipping Labels
- Troubleshooting Blank Shipping Labels
- Creating End of Day Requests (Manifesting)
- Billing Best Practices for Shipping
- International Shipping
Connecting Multiple Accounts for the Same Carrier
If you use multiple carrier accounts for your warehouse or for a customer, you will need to connect each of these accounts to SmartParcel.
For example, you may utilize separate warehouse accounts when shipping domestic versus international orders or a customer may have a specific UPS or FedEx carrier account to use when shipping to different big-box retailers, such as Target or Walmart.
When connecting multiple accounts for the same carrier, it is important to note that the following rules go into effect immediately after you set up a second warehouse or customer carrier account.
- You must always enter a valid account number for each order you ship through a carrier that has multiple accounts set up for the same warehouse or customer in SmartParcel.
- To designate the billing type as 'Sender' or 'Prepaid', that carrier account must be set up on the Small Parcel Settings page.
- It is best practice to designate the account number at the time of order creation. However, if you need to update the account number for one or more orders, you can easily do so with our Edit Carrier and Routing option via Orders > Find Orders > Manage > Edit Carrier and Routing.
- Customer accounts only: You must have a Warehouse Account set up for that carrier, which will always serve as the 'shipper' account when shipping orders third-party for that customer.
If a customer has only one carrier account set up and that account number is not specified on an order, SmartParcel will assume you want to ship the order with that customer account.