3PL Warehouse Manager

Updated on July 20th, 2023

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  • Help Center
  • 3PL Warehouse Manager
  • Shipping Operations
  • Shipping Setups
  • Shipping Operations
    • Order Creation
        • Creating Orders
        • Importing Orders
        • Entering Order Contact Details
        • Entering Order Line Items
        • Entering Carrier and Routing Information
        • Entering Custom Order Info
        • Entering Order Charges
    • Order Management
        • Understanding Order Statuses
        • Navigating the Find Orders Page
        • Generating Order Documents
        • Batch Order Processing
        • Adjusting Order Charges
    • Shipping Setups
        • Understanding the Parcel API
        • Connecting Carriers to Providers
        • Understanding Carrier Account Logic
        • Configuring Zebra Browser Print
        • Configuring Small Parcel Settings
        • Using Address Validation
        • Connecting Multiple Accounts for the Same Carrier
        • Managing Carrier Accounts
        • Configuring Fulfillment Invoicing
        • Using a Flat File Carrier Integration
        • Managing Shipping Carriers
        • Configuring a Drop Ship Address
        • Managing Ship-to Contacts
        • Managing Retailers
        • Importing Ship-to Contacts
        • Managing Ship Method Mappings
        • Managing 3rd-Party-Billing Contacts
    • Small Parcel Carriers
        • Shipping in Small Parcel Suite
        • Shipping with Amazon Buy
        • Shipping with APC
        • Shipping with Australia Post
        • Shipping with Canada Post
        • Shipping with Canpar
        • Shipping with DHL eCommerce
        • Shipping with DHL Express (AU)
        • Shipping with DHL Express (US)
        • Shipping with ePost Global
        • Shipping with FedEx
        • Shipping with FirstMile
        • Shipping with Globegistics
        • Shipping with Landmark
        • Shipping with OnTrac
        • Shipping with PARCLL
        • Shipping with Pitney Bowes Cross-Border Delivery
        • Shipping with Pitney Bowes Standard
        • Shipping with Purolator
        • Shipping with RR Donnelley
        • Shipping with SEKO Ecommerce
        • Shipping with Stallion Express
        • Shipping with UPS
        • Shipping with USPS (BUKU Ship)
        • Shipping with USPS (Endicia)
        • Shipping with USPS (Stamps.com)
        • Shipping with UPS Mail Innovations®
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        • Shipping with USPS (Pitney Bowes Expedited)
    • Packing Basics
        • Packing Orders
        • Managing Packaging
        • Configuring Scales for SmartPack
        • Creating Packing Slip Templates
        • Processing Packages
        • Understanding Automatic Package Generation
        • Consolidating Packages
        • Recalculating Packages
    • Order Processing
        • Navigating the Small Parcel Homepage
        • Packing in the Small Parcel Space
        • Shipping in the Small Parcel Space
        • Using High-Volume Processing (HVP) with SmartParcel
        • Printing Return Labels
        • Printing Combo Labels
        • Creating End of Day Requests (Manifesting)
        • Voiding Shipping Labels
        • Troubleshooting Blank Shipping Labels
    • Billing Best Practices for Shipping
        • Common Transactional Shipping Charges
        • Flat Order Processing Fees
        • Item-Based Handling Fees
        • Freight Fees
    • International Shipping
        • Shipping Internationally with SmartParcel
        • Capturing Digital Assets for International Shipping
        • Tax Identifiers in Small Parcel Suite
        • Package Description for Mexico Shipments

Managing Shipping Carriers

You can manage your shipping carrier and service level options using the Manage Carriers page in the Admin module. The active carriers and services listed on this page are your available options when selecting a carrier or service level on a transaction.

This article reviews how to add, edit, and manage shipping carriers and service levels.

To access this page, you must have the following permission assigned to your user role: Administration Module > Manage Carriers.

 

Guidelines

Navigate to Admin > Manage Carriers in 3PL Warehouse Manager.


 

Add and edit carriers and services

Add and edit carriers

To add or edit a new carrier, click Add or select a carrier from the grid and click Edit, complete each of the fields below, then click Save.

  • Code: Value that displays as the carrier name in the Manage Carriers grid—once saved, you cannot modify this value
  • Description: Value that displays in the relevant labels throughout the system—including the 'Carrier' and 'Ship Service' Find Orders grid columns, 'Carrier' and 'Service' fields on an order, 'Service' on the SmartParcel page, and the 'Carrier' field on a receipt
  • Needs Bill of Lading: When checked, allows you to print a BOL when shipping with this carrier
  • SCAC: Standard Carrier Alpha Code that identifies the carrier

Add and edit services

To add or edit a carrier's service levels, select the relevant carrier from the grid, then click Services. Click Add to add a new service or select the Edit icon to modify an existing service. Complete each of the fields below, then click Save.

  • Service: Value that displays in the relevant labels throughout the system
  • External Service: Value that allows the carrier to properly translate the specified service via API
  • Inactive: When checked, removes the service as an available option throughout the system

Manage carriers and services

You also have the option to delete, inactivate, and activate carriers and services.

Manage carriers

To perform any of these actions to an existing carrier, select the carrier from the grid, then select the relevant button. If you want to activate an inactive carrier, click Show Inactive Carriers.

Manage services

To perform any of these actions to an existing service, select the relevant carrier from the grid, then click Services. If you need to activate an inactive service, click Show Inactives.

Select the relevant service from the grid, then click Delete to delete the service or click the Edit icon to mark the service as active/inactive.

 

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