Order Management

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Settings

General

  • Tax Identifiers
  • Company Time Zone Setting
  • Ruby Has 3PL Integration
  • Disable the Inventory Update From Extensiv Order Manager to All Sales Channels
  • Update My Profile
  • See all 6 articles >
    • How to Enable Out of Stock Control for eBay Sales Channels
    • Company Info and Additional Account Settings
    • How to View Your Extensiv Order Manager Invoices
    • Installing an App from the Order Manager App Store
    • How To Remove an App in Order Manager
    • Configuring Shipping Presets

Sales Channels

  • Walmart Fulfillment Services - WFS
  • Setting Up Shipment & Carrier Mappings for Your Sales Channels
  • WFS Workflow
  • Amazon Cancellation Settings
  • Amazon Pacific Time Orderbot Setting
  • See all 16 articles >
    • Shopify Locations
    • Shopify Tags
    • Enable or Disable Extensiv Order Manager Email Notifications to Your Customers
    • Deactivating a Sales Channel
    • Adding Shopify as a Sales Channel
    • Viewing a Sales Edit Channel's History
    • Adding Amazon as a Sales Channel
    • Adding eBay as a Sales Channel
    • Adding Newegg as a Sales Channel
    • Steps in Adding Walmart as a Sales Channel
    • Editing Sales Channels
    • Adding a Manual Sales Channel
    • How to Exclude a Warehouse From Pushing Inventory to a Sales Channel
    • Assigning a Packing Slip and/or Email Template to your Sales Channel
    • Adding Sales Channels
    • Reactivating Sales Channels

Webhooks

  • Order Payment Webhook
  • Shopify Auto-Subscribing Webhooks
  • Shopify Product Update / Product Edit Webhook
  • Shopify Refund Webhook (e-commerce Orders)
  • Order Creation Webhook
  • See all 5 articles >
    • Shopify Cancellation Webhook
    • Shopify Fulfillment Webhook
    • Shopify Refund Webhook - POS Orders
    • Shopify Product Deletion Webhook
    • BigCommerce Webhook

Shipping Providers

  • Adding Shipping Providers
  • Adding DHL eCommerce as a Shipping Provider
  • How to Add Express 1 as a Shipping Provider
  • Adding Amazon Buy Shipping as a Shipping Provider
  • UPS Mail Innovations Services
  • See all 5 articles >
    • Customizing Shipping Services and Package Types Per Shipping Provider
    • FedEx ETD
    • Deactivate or Reactivate a Shipping Provider
    • Adding FedEx as a Shipping Provider
    • Adding Stamps.com as a Shipping Provider

Vendors

  • Adding a Dropship Vendor to Extensiv Order Manager
  • How to Automatically Create Purchase Orders For Dropship Orders
  • Creating or Updating Vendors

Warehouses & Vendors

  • Instructional Video - Creating Warehouses & Warehouse Settings
  • Use Component Inventory Setting for Bundles and Kits
  • Setting a Dropship Template and Fulfilling Orders with a P.O.
  • Configuring Dropship Vendor FTP
  • Configuring Shipping Label Print Format Options
  • See all 16 articles >
    • Can I have additional order information populated on my Shipping label?
    • Configuring a Dropship Vendor
    • How to Configure the Order Export File for FTP Connections
    • Search for Vendors
    • Inventory Dependent Warehouses
    • Updating the Address/Return Address for Your Warehouse
    • Deactivating a Warehouse in Extensiv Order Management
    • Creating and Configuring Warehouses in Extensiv Order Manager
    • Pick List Settings
    • Setting Up Document Print Settings
    • Setting Up Domestic Backup Warehouses
    • FTP Inventory Import for a 3PL
    • Setting Up a Warehouse's International Rank
    • How do I connect Extensiv Order Manager with Deliver?
    • Setting Up a 3PL Warehouse
    • Creating an In-House Warehouse

Orderbots

  • Adding Order Item to Order Orderbot Action
  • Understanding Apply Best Rate vs Cheapest Rate Orderbots
  • Support for Shopify's Additional Details
  • Orderbots filtered by zip code range
  • Postal Zones in Extensiv Order Manager
  • See all 10 articles >
    • Mark Order as Shipped Orderbot
    • Automating Orders to Fulfill from a Specific Warehouse
    • Editing an Orderbot
    • Deactivating an Orderbot in Extensiv Order Manager
    • Replace Address Orderbot
    • Creating an Orderbot
    • Orderbots - Complete List of Filters & Actions
    • Orderbot: Set order weight and dimensions based on products
    • Orderbot: Using Hold the order for and Mark Order as Shipped
    • Commonly Used Orderbots

Templates

  • Email Verification Process for P.O. & E-mail Templates
  • Email Templates
  • Setting up Packing Slip Templates
  • Setting up Purchase Order (PO) Templates

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