Integration Manager

Updated on December 5th, 2022

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    • Test Category
      • Sub-Category - 1
        • Sub-Sub-Category-N
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    • 1ShoppingCart
        • 1ShoppingCart Integration Overview
        • Setting Up 1ShoppingCart
        • 1ShoppingCart Settings
    • Amazon Direct Fulfillment
        • Setting Up Amazon Direct Fulfillment
        • Amazon Vendor Central
    • Amazon Seller Central
        • Error: Amazon MWS Developer Access is About to Expire
        • Missing Amazon Seller Central Orders
        • Amazon Inventory Error - An FBA offer already exists on this SKU
        • Amazon Could Not Upload Tracking
        • Amazon Inventory Sync Issue
        • Amazon - Access to Orders.ListOrders is denied
        • Amazon Marketplace Integration Overview
        • Amazon Marketplace Alerts
        • Amazon Marketplace Settings
        • Amazon Marketplace Extra Fields
        • Amazon - No valid marketplaces
        • Amazon Ship Methods
        • Setting Up Amazon Seller Central
        • Amazon orders marked as late even when shipped same day
        • Amazon Ship Confirmation Delays
    • ApparelMagic
        • ApparelMagic Integration Overview
        • Setting Up ApparelMagic
        • ApparelMagic Settings
    • ArcDynamic
        • ArcDynamic Integration Overview
        • Setting Up ArcDynamic
    • AspDotNetStorefront
        • AspDotNetStorefront Integration Overview
        • Setting Up AspDotNetStorefront.com
    • BigCommerce
        • BigCommerce - Could not upload tracking - The field quantity is invalid
        • BigCommerce Integration Overview
        • Setting Up BigCommerce
        • BigCommerce Settings
        • BigCommerce multiple Extensiv Integration Manager connections to a single store
        • BigCommerce Orders Missing Shipping Address
    • BlueCherry
        • Setting Up BlueCherry
    • ByDesign Freedom
        • Setting Up ByDesign Freedom
        • ByDesign Freedom Settings
    • Centra
        • Centra Integration Overview - Order Source
    • ChannelAdvisor
        • Setting Up ChannelAdvisor
        • ChannelAdvisor Settings
        • ChannelAdvisor - Carrier and Class is Invalid
    • Cin7
        • Setting Up Cin7
        • Cin7 Settings
    • ClickBank
        • Setting Up ClickBank
    • Cratejoy
        • Cratejoy Integration Overview
        • Setting Up Cratejoy
        • Cratejoy Settings
        • When are Cratejoy Shipments Loaded?
    • CS Cart
        • Setting Up CS Cart
    • CSV Cart
        • Using a Cloud FTP Service
        • Setting Up CSV Files
        • How to Load CSV Order Files via FTP into Extensiv Integration Manager
        • How to Upload CSV Order Files into Extensiv Integration Manager
        • Custom Date Format - CVS Mapping
        • Supported CSV Formats
        • CSV Cart Mapping Instructions
        • CSV Mapping - Merchant Version
    • Dear Systems
        • Setting Up DEAR Systems
        • Dear Systems Settings
        • How to enable DEAR Inventory Sync
    • DemandStream
        • Setting Up CommerceHub DemandStream
    • DSCO
        • Migrating from DSCO V2 to DSCO V3
        • Setting Up Warehouses in DSCO
        • DSCO Integration Overview
        • Setting Up DSCO
        • Missing DSCO Orders
        • Transitioning from the DSCO FTP cart to the DSCO API cart
        • DSCO - Missing Orders | Manual Acknowledgment
    • Ebay
        • eBay Integration Overview
        • Setting Up Ebay
        • eBay Settings
        • Ebay Error - Variation level SKU should be supplied to revise a Multi-SKU item.
        • How to find "Sales Record Number" in eBay?
        • Inventory-based listing management is not currently supported by this tool - Ebay
        • Ebay listings not syncing with Extensiv Integration Manager
        • Ebay Auth token is expired
        • You've reached the number of items you can list - Ebay
        • Using eBay Global Shipping Program
    • Ecwid
        • Setting Up Ecwid Cart
        • Ecwid Settings
    • Etsy
        • Etsy - Why Is My Listing Inactive?
        • Setting Up Etsy
        • Etsy Settings
        • Etsy Error - quantity must be consistent across all products
    • Faire
        • Setting Up Faire
        • Faire Product Sync
        • Faire Integration Overview
        • Faire Shipping Confirmations Are Being Rejected
    • Feature List
        • Cart Setup Complexity
        • OAuth Cart List
        • Purchase Order Receiving Upload
        • Purchase Order Download
        • Cancel Order in Cart
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        • Product Detail Sync
        • Invoice
        • Shipment Confirmation
        • Inventory Sync
        • Order Download
    • Forecastly
        • Setting Up Forecastly
    • Google Shopping
        • Google Shopping Integration Overview
        • Setting Up Google Shopping
    • Groupon
        • Groupon Goods Integration Overview
        • Setting Up Groupon Goods
        • Setting Up Groupon Stores
        • Groupon Prices Don't Match Expected
        • Loading Groupon Stores Orders
    • Houzz
        • Setting Up Houzz
        • Houzz Seller & Houzz Vendor Workflow
        • Houzz Updates - Cal Title 20
        • Multiple Tracking number support for Houzz
        • Missing Houzz Orders
    • Infusionsoft
        • Setting Up Infusionsoft
    • Integral Group
        • Setting Up Integral Group
        • Setup Merchant SKUs and UPCs - Integral Group
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        • Joor to NetSuite Integration
        • Joor to TradeGecko Integration
        • Joor Integration Overview
        • Setting Up Joor
        • Joor Settings
        • Joor Category List
        • Joor to Extensiv Order Manager Integration
        • Joor Product Sync
    • Lightspeed Retail
        • Lightspeed Retail Integration Overview
        • Setting Up Lightspeed Retail
        • LightSpeed Server response message: The child object either does not exist or is archived and cannot be updated via the parent object.
    • Linnworks
        • Setting Up Linnworks
    • Magento
        • Setting Up Magento
        • Setting Up Magento 2
        • Magento 1 Settings
        • Magento 2 Settings
        • Supported Plugins - Magento
        • Invalid api path - Magento
        • Magento 2 Permissions Error
        • Magento orders missing products
        • SOAP extension is not loaded - Error Message
        • Access Denied - Magento
        • Invalid carrier specified - Magento
        • Magento Shipment Emails Don't Include Tracking Number
    • Neto
        • Neto Integration Overview
        • Setting Up Neto
    • NetSuite
        • Netsuite cart inventory not updating. Please enter value(s) for: IA Memo
        • NetSuite - You must have at least one valid line item for this transaction
        • NetSuite - Only one request may be made against a session at a time
        • Setting Up NetSuite
    • Nexternal
        • Setting Up Nexternal
    • OnBuy
        • OnBuy Integration Overview
        • Setting Up OnBuy
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        • OpenCart Integration Overview
        • Setting Up OpenCart
        • OpenCart Connection Issues
        • OpenCart Settings
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        • Setting Up OrderBot
    • OrderStream
        • Performing tests inside CommerceHub Testing Portal
        • Setting Up CommerceHub OrderStream
        • CommerceHub OrderStream Settings
        • CommerceHub OrderStream Invoices
        • CommerceHub Required Resources
        • CommerceHub Orders Late or Not Shipped
        • CommerceHub Inventory Not Updating
        • CommerceHub Confirmation Error - PO does not exist for this relationship
        • CommerceHub Confirmation Error - PO is not in a state where this action can be applied
        • Setting up Merchant SKUs and UPCs - CommerceHub
        • CommerceHub Walmart.com
    • Overstock.com
        • Setting Up Overstock.com
    • PayPal
        • Setting Up PayPal
    • PrestaShop
        • Setting Up PrestaShop
        • PrestaShop Settings
        • Error pulling mapping code from PrestaShop
        • Internal error. To see this error please display the PHP errors. - PrestaShop
        • Blank Tracking Number - PrestaShop
        • Shipping Confirmation Error - PrestaShop
        • Fatal Error - PrestaShop
        • Internal Server Error 500 - PrestaShop
        • Unexpected HTTP Status 302 - PrestaShop
    • Pulse Commerce
        • Setting Up Pulse Commerce
        • No order/fulfillment loaded - Pulse Commerce
    • Quickbooks
        • Quickbooks Online Integration Overview
        • Setting Up Quickbooks Online
    • Radial
        • Radial Retailers
        • Radial Integration Overview
    • Rakuten.com
        • Rakuten.com Integration Overview
        • Setting Up Rakuten.com
    • SalesForce
        • SalesForce - Could not create SOAP Object - LOGIN_MUST_USE_SECURITY_TOKEN
        • Setting Up SalesForce
        • Salesforce API Limit
        • SalesForce - Custom Mappings
        • INVALID_FIELD No such column 'XXX' on entity 'YYY' - Salesforce
        • Enable Shipping Confirmation - SalesForce
    • Shift4Shop - 3DCart
        • Shift4Shop 3dcart Integration Overview
        • Setting Up Shift4Shop 3DCart
        • Shift4Shop Settings
        • Error with 3DCart order status
    • ShipStation
        • ShipStation Integration Overview
        • Setting Up ShipStation
        • Shipments and Shipping Info Fields Blank in ShipStation
        • ShipStation Tag Filtering
    • Shopify
        • Shopify Payment Status Info
        • Shopify Inventory Not Syncing
        • Shopify Integration Overview
        • Setting Up Shopify
        • Shopify Settings
        • Shopify API Subject to Breaking Changes
        • Shipping Method Setup - Shopify
        • Shopify Filter Order Rules
        • Shopify - Line Items: must be stocked at the same location
        • Shopify Custom Fulfillment Service - Routing Items
        • Shopify Products say: Unavailable on Extensiv Integration Manager
        • How to Ignore Shopify POS Orders
        • Shopify - This action requires write_orders scope
        • Shopify - All line items of a fulfillment must use the same fulfillment service
    • Order Manager
        • Extensiv Order Manager Integration Overview
        • Setting Up Extensiv Order Manager
        • Extensiv Order Manager Settings
        • Initialize Inventory Sync For New Extensiv Order Manager Products
        • Extensiv Order Manager Warehouse Name or Warehouse ID error
    • SPS Commerce
        • SPS Commerce Implementation Overview
        • Setting Up SPS Commerce
        • SPS Commerce Project Pricing
        • SPS Retailers
        • Home Shopping Network (HSN) - SPS Commerce
    • Squarespace
        • Squarespace Integration Overview
        • Setting Up Squarespace
    • Teapplix
        • Setting Up Teapplix
    • UltraCart
        • Setting Up UltraCart
    • Uniware ClearConnect
        • Setting Up Uniware ClearConnect
    • Unleashed
        • Setting Up Unleashed
    • Veeqo
        • Veeqo Integration Overview
        • Setting Up Veeqo
    • Vend POS
        • Vend Integration Overview
        • Setting Up Vend
        • Vend Settings
        • Missing Outlet Address in Vend
        • Item Price For Tax Inclusive Store (Vend <> Tradegecko Connection)
        • Vend Stock Transfer Sync (Beta)
        • Vend Product Sync
    • Vin eRetail
        • Setting up Vin eRetail
    • Volusion
        • Setting Up Volusion
        • Volusion Settings
        • Volusion - No response from cart
        • Volusion Ship Methods
    • Walmart Marketplace & DSV
        • Walmart Integration Overview
        • Setting Up Walmart
        • Missing Walmart Orders
    • Wayfair
        • Wayfair - Migrate from FTP to SFTP
        • Wayfair Integration Overview
        • Setting Up Wayfair
        • Wayfair EU Invoice Setup
        • Overdue Inventory for Wayfair
        • Wayfair UCC-128 Labels
        • Wayfair Data Integration Requirements - Flat File form
    • Web Shop Manager
        • Web Shop Manager Integration Overview
        • Setting Up Web Shop Manager
    • Wish
        • Setting Up Wish
        • Wish Integration Overview
    • Wix
        • Setting Up Wix
        • Wix Integration Overview
    • WooCommerce
        • Setting Up WooCommerce
        • Setting WooCommerce Timezone
        • WooCommerce Settings
        • Sorry, you are not allowed to create resources - WooCommerce
        • Fix WooCommerce Permissions
        • Error adding notes to order - WooCommerce
        • WooCommerce reported a file not found error
        • Invalid response from WooCommerce
        • WooCommerce Confirmation Methods
        • WooCommerce Inventory Sync
        • Conflicting Order Numbers - WooCommerce
        • Cannot connect to WooCommerce site
        • WooCommerce Ship Methods
        • Cannot communicate securely with peer - WooCommerce
        • API key provided does not have write permissions - WooCommerce
    • XML Cart
        • Setting Up XML Files
        • Setting Up HSN
        • XML Format - HSN
    • Yahoo Stores - Small Business
        • Setting Up Yahoo Stores
        • Setup and Load Yahoo Component Items
    • Zoho Inventory
        • Setting Up Zoho Inventory
        • Zoho Inventory Integration Overview
    • BrightSites
        • BrightSites Integration Overview
        • Setting Up BrightSites

Invalid response from WooCommerce

Problem

You are receiving the following error message in Extensiv Integration Manager:

Invalid response from WooCommerce.

Integration Manager only uses the native functionality built into WooCommerce without modifying it in any way. Integration Manager does not need nor provide a WooCommerce Plugin.

Solution - Status 500

This is caused by an error in your WooCommerce site (status code 500). The most common reasons are a plugin you installed or a customization made to your WooCommerce installation. Because Integration Manager does not modify WooCommerce and WooCommerce is hosted on your own servers, you must find and resolve this issue yourself or with the help of your existing IT/Support. However the information below can help to diagnose the problem.

  1. Turn on WooCommerce debugging. This will allow Integration Manager and others to see the exact error message WooCommerce is reporting.
    1. Lean how to turn on debugging here: https://docs.woocommerce.com/document/debug-info-internal-server-500-error/
    2. Be sure to turn off debugging after the issue is resolved.
  2. Check the WooCommerce error logs as well as the web server error logs on your server. They will contain the error message and usually point to the location in the WooCommerce code causing the error.

This information will help you identify the plugin or change causing the error. You will then need to do one of the following:

  1. Disable the plugin
  2. Contact the plugin's support and report the issue so they can fix it
  3. Work with your IT team or WooCommerce support to fix the issue in WooCommerce.

If you determine which plugin was causing your issue, please let Integration Manager support know.

Solution - Status 403

This is caused by a misconfiguration with your WooCommerce server (status code 403). Please work with your server admin or other IT resources to ensure you have properly configured both WooCommerce and your web server.
403 means that your web server is refusing access to certain URLs. Make sure that your server is allowing access to the following endpoints and all subdirectories:
  1. /wc-api/
  2. /wp-json/wc/
Other possible causes:
  1. Your webserver configuration that is stripping off Basic Authentication Headers.
  2. You have installed a plugin which modifies the standard WordPress/WooCommerce API authentication
  3. There are some reports of the PHP-FPM module causing authentication issues. It is not clear what configuration options here may be blocking the authentication headers.

Solution - Status 301 or 302

This is caused by a redirect on your site. When Integration Manager attempts to connect, we are redirected to a different URL. To solve this, the URL entered in Integration Manager must be corrected. You can test this by adding "/wp-json/wc/v2" to the end of your store URL and visiting it in a browser. Check if the browser URL changes to a different address.
This is most commonly caused if you enter your Store URL as http:// when it is actually https:// or including/excluding the www. portion of your URL when your site expects it the other way around.

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Related Articles

  • Setting Up WooCommerce
  • Setting WooCommerce Timezone
  • WooCommerce Settings
  • Sorry, you are not allowed to create resources - WooCommerce
  • Fix WooCommerce Permissions

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