Integration Management

Updated on September 11th, 2024

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Order Sources

Setting Up Linnworks

Integration Specs:

Supported functions:

Order Download
Inventory Sync
Shipment Confirmation

Workflow

Sales Order Download from Linnworks to Integration Manager
Sales Order Delivery from Integration Manager to WMS/OMS
Shipment Tracking and Inventory Level Upload from WMS/OMS to Integration Manager
Shipment Tracking and Inventory Level Upload from Integration Manager to Linnworks

Required parameters:

FTP Host
FTP Username
FTP Password

Step-by-step guide

Please obtain the FTP Host, Username, and Password from your FTP Host Provider. Extensiv Integration Manager will swap Orders, Confirmation, and Inventory files with Linnwork via FTP connection. Please contact Integration Manager support if you do not have FTP Access.
Complete the following sections to properly set up your scheduled export/import.

Configure Linnworks Order Export

Please refer to Linnworks' Data Export - Creating Exports page and create a Scheduled Export for your account.
Linnworks settings regarding Order Export:
1. Export Name: Integration Manager - Orders
2. Export Type: Open Orders
3. Export File Name Option: NewOrders_[{DATETIME}].csv
4. Data File Format:
  1. File Delimiter: Comma
  2. Escape: Quotes
  3. Has Header: YES
  4. Data Column:
    1. Column Position 0 --> Channel Reference number
    2. Column Position 1 --> Order Id
    3. Column Position 2 --> Order Date
    4. Column Position 3 --> Customer name
    5. Column Position 4 --> Address 1
    6. Column Position 5 --> Address 2
    7. Column Position 6 --> Address 3
    8. Column Position 7 --> Town
    9. Column Position 8 --> Region
    10. Column Position 9 --> Postcode
    11. Column Position 10 --> Country code
    12. Column Position 11 --> Buyer phone number
    13. Column Position 12 --> Customer email address
    14. Column Position 13 --> Shipping service code
    15. Column Position 14 --> Shipping cost
    16. Column Position 15 --> Order total
    17. Column Position 16 --> Order tax
    18. Column Position 17 --> Sub Total
    19. Column Position 18 --> Total Discount
    20. Column Position 19 --> SKU
    21. Column Position 20 --> Quantity
    22. Column Position 21 --> Line total excluding tax
    23. Column Position 22 --> Unit cost

Configure Linnworks Confirmation Import

Please refer to the Linnworks' Data Import - Scheduled Imports page and create a Scheduled Import for Confirmation files.
Linnworks settings regarding Confirmation Import:
1. Export Name: Integration Manager - Confirmation
2. Export Type: Open Order Tracking Number import
3. Export File Name Option: Confirmations.csv
4. Data File Format:
  1. File Delimiter: Comma
  2. Escape: Quotes
  3. Has Header: YES
  4. Data Column:
    1. Column Position 0 --> Order Id
    2. Column Position 1 --> Postal Service
    3. Column Position 2 --> Tracking Number

Configure Linnworks Inventory Import

Please refer to the Linnworks' Data Import - Scheduled Imports page and create a Scheduled Import for Inventory files.
Linnworks settings regarding Confirmation Import:
1. Export Name: Integration Manager - Inventory
2. Export Type: Stock Level
3. Export File Name Option: INVENTORY.csv
4. Data File Format:
  1. File Delimiter: Comma
  2. Escape: Quotes
  3. Has Header: YES
  4. Data Column:
    1. Column Position 0 --> SKU
    2. Column Position 1 --> Description
    3. Column Position 2 --> Location
    4. Column Position 3 --> Stock Level

configuration linnworks setup