Linnworks

Setting Up Linnworks

1.5 min read

| September 11, 2025

 

Integration Specs:

Supported functions:

  • Order Download
  • Inventory Sync
  • Shipment Confirmation
     

Workflow

  • Sales Order Download from Linnworks to Integration Management
  • Sales Order Delivery from Integration Management to WMS/OMS
  • Shipment Tracking and Inventory Level Upload from WMS/OMS to Integration Management
  • Shipment Tracking and Inventory Level Upload from Integration Management to Linnworks

Required parameters:

  • FTP Host
  • FTP Username
  • FTP Password

Step-by-step guide

  1. Please obtain the FTP Host, Username, and Password from your FTP Host Provider. Extensiv Integration Manager will swap Orders, Confirmation, and Inventory files with Linnwork via FTP connection. Please contact Integration Manager support if you do not have FTP Access.
  2. Complete the following sections to properly set up your scheduled export/import. 
     

Configure Linnworks Order Export

Please refer to Linnworks' Data Export - Creating Exports page and create a Scheduled Export for your account.

Linnworks settings regarding Order Export:

  • Export Name: Integration Manager - Orders
  • Export Type: Open Orders
  • Export File Name Option: NewOrders_[{DATETIME}].csv
  • Data File Format: 
    • File Delimiter: Comma
    • Escape: Quotes
    • Has Header: YES
    • Data Column: 
      1. Column Position 0 --> Channel Reference number
      2. Column Position 1 --> Order Id 
      3. Column Position 2 --> Order Date 
      4. Column Position 3 --> Customer name
      5. Column Position 4 --> Address 1
      6. Column Position 5 --> Address 2
      7. Column Position 6 --> Address 3
      8. Column Position 7 --> Town
      9. Column Position 8 --> Region
      10. Column Position 9 --> Postcode
      11. Column Position 10 --> Country code
      12. Column Position 11 --> Buyer phone number
      13. Column Position 12 --> Customer email address
      14. Column Position 13 --> Shipping service code
      15. Column Position 14 --> Shipping cost
      16. Column Position 15 --> Order total
      17. Column Position 16 --> Order tax
      18. Column Position 17 --> Sub Total 
      19. Column Position 18 --> Total Discount
      20. Column Position 19 --> SKU
      21. Column Position 20 --> Quantity
      22. Column Position 21 --> Line total excluding tax
      23. Column Position 22 --> Unit cost
         

Configure Linnworks Confirmation Import

  1. Please refer to the Linnworks' Data Import - Scheduled Imports page and create a Scheduled Import for Confirmation files.
  2. Linnworks settings regarding Confirmation Import:
  • Export Name: Integration Manager - Confirmation
  • Export Type: Open Order Tracking Number import
  • Export File Name Option: Confirmations.csv
  • Data File Format: 
    • File Delimiter: Comma
    • Escape: Quotes
    • Has Header: YES
    • Data Column: 
      • Column Position 0 --> Order Id
      • Column Position 1 --> Postal Service
      • Column Position 2 --> Tracking Number
 

Configure Linnworks Inventory Import

  1. Please refer to the Linnworks' Data Import - Scheduled Imports page and create a Scheduled Import for Inventory files.
  2. Linnworks settings regarding Confirmation Import:
  • Export Name: Integration Manager - Inventory
  • Export Type: Stock Level
  • Export File Name Option: INVENTORY.csv
  • Data File Format:
    • File Delimiter: Comma
    • Escape: Quotes
    • Has Header: YES 
    • Data Column: 
      • Column Position 0 --> SKU
      • Column Position 1 --> Description
      • Column Position 2 --> Location
      • Column Position 3 --> Stock Level

 

 
configuration linnworks setup
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