3PL Warehouse Manager

Updated on July 12th, 2023

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  • Help Center
  • 3PL Warehouse Manager
  • Shipping Operations
  • Order Creation
  • Shipping Operations
    • Order Creation
        • Creating Orders
        • Importing Orders
        • Entering Order Contact Details
        • Entering Order Line Items
        • Entering Carrier and Routing Information
        • Entering Custom Order Info
        • Entering Order Charges
        • Cloning an Order
    • Order Management
        • Understanding Order Statuses
        • Navigating the Find Orders Page
        • Generating Order Documents
        • Batch Order Processing
        • Adjusting Order Charges
    • Shipping Setups
        • Understanding the Parcel API
        • Connecting Carriers to Providers
        • Understanding Carrier Account Logic
        • Configuring Zebra Browser Print
        • Configuring Small Parcel Settings
        • Using Address Validation
        • Connecting Multiple Accounts for the Same Carrier
        • Managing Carrier Accounts
        • Configuring Fulfillment Invoicing
        • Using a Flat File Carrier Integration
        • Managing Shipping Carriers
        • Configuring a Drop Ship Address
        • Managing Ship-to Contacts
        • Managing Retailers
        • Importing Ship-to Contacts
        • Managing Ship Method Mappings
        • Managing 3rd-Party-Billing Contacts
        • Shipping Hazardous Materials
    • Small Parcel Carriers
        • Shipping in Small Parcel Suite
        • Shipping with Amazon Buy
        • Shipping with APC
        • Shipping with Australia Post
        • Shipping with Canada Post
        • Shipping with Canpar
        • Shipping with DHL eCommerce
        • Shipping with DHL Express (AU)
        • Shipping with DHL Express (US)
        • Shipping with ePost Global
        • Shipping with FedEx
        • Shipping with FirstMile
        • Shipping With Flexport
        • Shipping with Globegistics
        • Shipping with Landmark
        • Shipping with OnTrac
        • Shipping with PARCLL
        • Shipping with Passport
        • Shipping with Pitney Bowes Cross-Border Delivery
        • Shipping with Pitney Bowes Standard
        • Shipping with Purolator
        • Shipping with RR Donnelley
        • Shipping with SEKO Ecommerce
        • Shipping with Sendle
        • Shipping with Stallion Express
        • Shipping with Tusk Logistics
        • Shipping with UPS
        • Shipping with USPS (BUKU Ship)
        • Shipping with USPS (Endicia)
        • Shipping with USPS (Stamps.com)
        • Shipping with UPS Mail Innovations®
        • Shipping with FedEx One Rate®
        • Shipping with USPS (Pitney Bowes Expedited)
        • Connecting Small Parcel to UPS
    • Packing Basics
        • Packing Orders
        • Managing Packing Materials
        • Configuring Scales for SmartPack
        • Creating Packing Slip Templates
        • Processing Packages
        • Understanding Automatic Package Generation
        • Consolidating Packages
        • Recalculating Packages
        • Using Packing Materials
        • Understanding Multi-Tier Packing in Process Packages
    • Order Processing
        • Navigating the Small Parcel Homepage
        • Packing in the Small Parcel Space
        • Shipping in the Small Parcel Space
        • Using High Volume Processing (HVP) with SmartParcel
        • Printing Return Labels
        • Printing Combo Labels
        • Voiding Shipping Labels
        • Troubleshooting Blank Shipping Labels
        • Creating End of Day Requests (Manifesting)
    • Billing Best Practices for Shipping
        • Common Transactional Shipping Charges
        • Flat Order Processing Fees
        • Item-Based Handling Fees
        • Freight Fees
    • International Shipping
        • Shipping Internationally with SmartParcel
        • Capturing Digital Assets for FedEx ETD
        • Tax Identifiers in Small Parcel Suite
        • Package Description for Mexico Shipments
      • Enabling Integrated Packing Slip

Entering Carrier and Routing Information

The Carrier and Routing section of an order allows you to identify shipping information for that order, such as the carrier, the service, and the billing type. If an order was created through an import file or pre-wired integration, these details should populate based upon your predetermined connection settings.

This article reviews how to enter carrier and routing information on an order.

Carrier

Carrier information is required to provide shipping details regarding which carrier is shipping an order to the designated recipient.

The carriers that auto-populate in the Carrier drop-down field are either system defaults or custom carriers that a warehouse admin user has set up under Admin > Manage Carriers. The relevant Account Number and Zip/Postal values also auto-populate if you have these values defined in the customer's setup.

 

To specify the carrier that is shipping the order, make a selection from the drop-down menu or select the field to manually enter a carrier's information for single use. Fill out the remaining fields as necessary.

Each billing type has slight variations in name (depending on the selected carrier) and is defined as follows:

  • Collect or Consignee: The carrier bills shipping charges to the recipient
  • Prepaid: The carrier bills shipping charges to the shipper's account
  • Third-Party: The carrier bills shipping charges to a party other than the shipper or recipient—requires you to specify a valid account number and zip code

Below is additional information for the two bottom Carrier fields:

  • Warehouse Instructions: Notes entered here are usually specific warehouse handling instructions pertinent to that transaction; these notes are printed on warehouse pick tickets
  • Carrier Instructions: Notes entered here are usually specific handling instructions for the carrier; these notes are printed on the Bill of Lading and packing slip

Routing

When filled out, routing information is considered important information for the carrier and prints on delivery documentation or Bills of Lading. For LTL and FTF transactions, it is best practice to have this section completed.

Since it is best practice to create BOL numbers at the time of routing, we recommend generating a BOL prior to printing UCC labels. Otherwise, the label will not include the BOL number.

 

 

Small Parcel Shipping

The Small Parcel Shipping container allows you to specify delivery and insurance options on the order. These fields are also available under Manage > Edit Shipping Info on the Small Parcel homepage and under Manage > Edit Carrier and Routing on the Find Orders page.

Each field is detailed below—please note that those which contain asterisks (*) indicate that not all carriers and service levels support the delivery option. If one of these options are selected with an unsupported carrier/service, you will receive an error message when you print your shipping labels.

 
  • Require return receipt: When checked, requires a recipient's signature upon delivery (not currently supported)
  • Saturday delivery*: When checked, indicates that you require Saturday delivery for this shipment
  • Residential delivery*: When checked, indicates that the delivery address is residential
  • Insurance: When checked and completed, includes insurance amount in the final shipping charge
    • Insurance Type: Identifies where insurance is being purchased
      • None: Indicates that no insurance will be applied to the order
      • Carrier: Indicates that insurance will be purchased from the carrier
      • Third-party: Indicates that a third party will provide the insurance
    • Insurance Amount: Specifies the total charges associated with the insurance
  • Delivery Confirmation: Indicates what type of confirmation an order requires—choose from the following options:
    • None: No confirmation required
    • Delivery: Recipient receives a text or email notification upon delivery
    • Signature: Recipient must sign for the delivery
    • Adult Signature: Recipient must sign for the delivery and be at least 21 years old
    • Direct Signature: Someone at the delivery address must sign for the delivery (specific to FedEx)
  • Dry Ice Weight*: Indicates the amount of dry ice contained in the shipment
  • Int'l Contents Type: Identifies the contents of the order (if no selection is made, the system defaults to 'Merchandise')
  • Int'l Non-Delivery: Specifies the action a shipping carrier should take if they are unable to deliver an order to the specified recipient—choose from the following options:
    • Treat as Abandoned: Leave the package in the most secure location at the specified address (defaults to this option if no selection is made)
    • Return to Sender: Return the package to the shipping facility or the defined return address (see Printing Return Labels for more information)

Once you've entered the order's carrier and routing information, you can continue to the next section—Custom Order Info. If you'd like to come back and edit the order at a later time, don't forget to click Save!

routing info carrier data

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Related Articles

  • Navigating the Find Orders Page
  • Voiding Shipping Labels
  • Creating End of Day Requests (Manifesting)
  • Entering Order Line Items

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