3PL Warehouse Manager

Updated on January 20th, 2023

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  • Help Center
  • 3PL Warehouse Manager
  • Shipping Operations
  • Small Parcel Carriers
  • Shipping Operations
    • Order Creation
        • Creating Orders
        • Importing Orders
        • Entering Order Contact Details
        • Entering Order Line Items
        • Entering Carrier and Routing Information
        • Entering Custom Order Info
        • Entering Order Charges
    • Order Management
        • Understanding Order Statuses
        • Navigating the Find Orders Page
        • Generating Order Documents
        • Batch Order Processing
        • Adjusting Order Charges
    • Shipping Setups
        • Understanding the Parcel API
        • Connecting Carriers to Providers
        • Understanding Carrier Account Logic
        • Configuring Zebra Browser Print
        • Configuring Small Parcel Settings
        • Using Address Validation
        • Connecting Multiple Accounts for the Same Carrier
        • Managing Carrier Accounts
        • Configuring Fulfillment Invoicing
        • Using a Flat File Carrier Integration
        • Managing Shipping Carriers
        • Configuring a Drop Ship Address
        • Managing Ship-to Contacts
        • Managing Retailers
        • Importing Ship-to Contacts
        • Managing Ship Method Mappings
        • Managing 3rd-Party-Billing Contacts
    • Small Parcel Carriers
        • Shipping in Small Parcel Suite
        • Shipping with Amazon Buy
        • Shipping with APC
        • Shipping with Australia Post
        • Shipping with Canada Post
        • Shipping with Canpar
        • Shipping with DHL eCommerce
        • Shipping with DHL Express (AU)
        • Shipping with DHL Express (US)
        • Shipping with ePost Global
        • Shipping with FedEx
        • Shipping with FirstMile
        • Shipping with Globegistics
        • Shipping with Landmark
        • Shipping with OnTrac
        • Shipping with PARCLL
        • Shipping with Pitney Bowes Cross-Border Delivery
        • Shipping with Pitney Bowes Standard
        • Shipping with Purolator
        • Shipping with RR Donnelley
        • Shipping with SEKO Ecommerce
        • Shipping with Stallion Express
        • Shipping with UPS
        • Shipping with USPS (BUKU Ship)
        • Shipping with USPS (Endicia)
        • Shipping with USPS (Stamps.com)
        • Shipping with UPS Mail Innovations®
        • Shipping with FedEx One Rate®
        • Shipping with USPS (Pitney Bowes Expedited)
    • Packing Basics
        • Packing Orders
        • Managing Packaging
        • Configuring Scales for SmartPack
        • Creating Packing Slip Templates
        • Processing Packages
        • Understanding Automatic Package Generation
        • Consolidating Packages
        • Recalculating Packages
    • Order Processing
        • Navigating the Small Parcel Homepage
        • Packing in the Small Parcel Space
        • Shipping in the Small Parcel Space
        • Using High-Volume Processing (HVP) with SmartParcel
        • Printing Return Labels
        • Printing Combo Labels
        • Creating End of Day Requests (Manifesting)
        • Voiding Shipping Labels
        • Troubleshooting Blank Shipping Labels
    • Billing Best Practices for Shipping
        • Common Transactional Shipping Charges
        • Flat Order Processing Fees
        • Item-Based Handling Fees
        • Freight Fees
    • International Shipping
        • Shipping Internationally with SmartParcel
        • Capturing Digital Assets for International Shipping
        • Tax Identifiers in Small Parcel Suite
        • Package Description for Mexico Shipments

Shipping with RR Donnelley

This article reviews the features and services available when shipping RR Donnelley orders through Small Parcel Suite, as well as how to connect an RR Donnelley carrier account to Small Parcel Suite.

Supported providers

Label Provider Supports RR Donnelley?
BUKU Ship No
Pitney Bowes No
ShipEngine Yes

Supported features

Feature Description
 
Supported?
Adult Signature

Requires recipient to sign for a delivery and be at least 21 years old

(Configured under Shipping Info)

No
Carrier Insurance

Insurance available for purchase through carrier

(Configured under Shipping Info)

Yes
Delivery Confirmation

Allows recipient to receive text or email notification upon delivery

(Configured under Shipping Info)

Yes
Domestic Shipping Shipping supported in U.S.
 
Yes
Electronic Customs Submission Commercial invoice is automatically delivered to customs after shipping label is printed Yes
End of Day (Electronic) Order is automatically manifested with carrier Yes
End of Day (PDF) Manifest can be downloaded as a PDF file Yes*
International Shipping Shipping supported outside of U.S. Yes**
Label Reference Fields

Allows up to three label messages per shipping label

(Configured in Small Parcel Settings)

No
Multi-Package Shipping Multiple packages allowed per shipment
 
No
Multiple Accounts Allows connection of multiple prepaid billing accounts Yes
Rate Shopping

Returns estimated shipping rates

(Configured in Small Parcel Settings)

No
Return Labels Allows printing of return labels No
Signature Confirmation

Requires someone at or near the delivery address to sign at time of delivery

(Configured under Shipping Info)

No
Tracking Verification of delivery progress
 
Yes

*If you have auto-closeout enabled for your RR Donnelley account but need a PDF copy of your manifest, you can ask your RR Donnelley account representative to change this on your behalf.

**RR Donnelley does not currently support shipping to Russia.

Supported services

The ship services listed below are available when shipping RR Donnelley orders in 3PL Warehouse Manager. Please note that these service names may vary slightly from their official carrier labels.

Service Transport Territory
RRD Courier Service International
RRD Domestic Parcels United States
RRD ePacket USPS Service International
RRD IPA Service International
RRD IPA USPS Service International
RRD ISAL USPS Service International
RRD Priority Parcel Courier Service International
RRD Priority Parcel DC International
RRD Priority Parcel Non DC International

Connection guidelines

Before you can start shipping orders through RR Donnelley, you must first connect your RR Donnelley carrier account to Small Parcel Suite from the Small Parcel Settings page.

Once you connect a customer's RR Donnelley account to Small Parcel Suite, you cannot use your primary warehouse account for that customer when shipping with RR Donnelley.

  1. Navigate to the Small Parcel space, then select Settings and choose a customer from the drop-down menu.
  2. In the Carrier Accounts section, click Create.
  3. Using the drop-down menus, specify whether you are setting up a 'Warehouse Account' or 'Customer Account', select the relevant warehouse or customer, choose RR Donnelley, then click Next.
  4. For 'Account Nickname', enter a descriptive name to identify the account.
  5. Enter the 'Username' and 'Password' used to log in to the RR Donnelley account, then click Connect to receive a confirmation message.

Once connected, the carrier account is instantly set up, and your warehouse can start shipping against the account.

Note:

If this carrier account is registered in a country that is different from where your 3PL account is located (defined under Admin > Manage Company Info), you must first reach out to Support so they can update this carrier account's home country before you can begin shipping with the account.

 

We recommend printing 1–2 test shipping labels at least one business day in advance of needing to print labels for active shipments.

If you plan on connecting multiple accounts for a single carrier, please see Connecting Multiple Accounts for the Same Carrier before repeating Steps 1–5 above.

 

 

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