In certain instances, CommerceHub OrderStream necessitates a Merchant SKU or a UPC for individual products during inventory synchronization. To facilitate this, you need to establish these SKUs and UPCs as product aliases within Extensiv Integration Manager. In some cases, system aliases will be imported automatically from your warehouse management system or order management system, necessitating setup in those systems.

View or Add Alias in Integration Manager

To access or include product aliases in Integration Manager, navigate to the merchant within the Merchant tab. Click Locations & Products, and then proceed to Product Alias. From there, choose the specific Product SKU you want to work with.

CommerceHub Setup

UPC

UPCs will be automatically sent to CommerceHub if available. No additional setup is needed beyond having an alias with the name UPC. Your UPC cannot be used as the vendor SKU. Attempting to pass the same value as the UPC and SKU will cause inventory updates to fail in CommerceHub.

Merchant SKU

All your Merchant SKUs should be given the same alias name in Integration Manager. merchantSKU is the preferred default name, but others are allowed.

Go to the CommerceHub cart in Integration Manager and select Edit Setup. For the option named Merchant SKU Alias Name, select which of the alias names your setup that Integration Manager should use when sending the Merchant SKU field to CommerceHub.

Manufacturers SKU

This settings works exactly the same as the Merchant SKU above. Very few retailers require this. If CommerceHub complains that this field is missing, make sure to turn it on in the Integration Manager settings and choose the proper alias name.

manufacturerSKU is the preferred default name, but others are allowed.

Vendor SKU

Integration Manager always passes a Vendor SKU. By default this is the Master SKU of the product loaded in Integration Manager. If you need to pass a different alias value to CommerceHub for the Vendor SKU, Go to the CommerceHub cart in Integration Manager and select Edit Setup. For the option named Push Inventory Using Alias (towards the bottom of the page), select which of the alias names your setup that Integration Manager should use when sending the Vendor SKU field to CommerceHub.