3PL Warehouse Manager

Updated on October 1st, 2024

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  • Help Center
  • 3PL Warehouse Manager
  • Shipping Operations
  • Small Parcel Carriers
  • Shipping Operations
    • Order Creation
        • Creating Orders
        • Importing Orders
        • Entering Order Contact Details
        • Entering Order Line Items
        • Entering Carrier and Routing Information
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        • Cloning an Order
    • Order Management
        • Understanding Order Statuses
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        • Generating Order Documents
        • Batch Order Processing
        • Adjusting Order Charges
    • Shipping Setups
        • Understanding the Parcel API
        • Connecting Carriers to Providers
        • Understanding Carrier Account Logic
        • Configuring Zebra Browser Print
        • Configuring Small Parcel Settings
        • Using Address Validation
        • Connecting Multiple Accounts for the Same Carrier
        • Managing Carrier Accounts
        • Configuring Fulfillment Invoicing
        • Using a Flat File Carrier Integration
        • Managing Shipping Carriers
        • Configuring a Drop Ship Address
        • Managing Ship-to Contacts
        • Managing Retailers
        • Importing Ship-to Contacts
        • Managing Ship Method Mappings
        • Managing 3rd-Party-Billing Contacts
        • Shipping Hazardous Materials
    • Small Parcel Carriers
        • Shipping in Small Parcel Suite
        • Shipping with Amazon Buy
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        • Shipping with Globegistics
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        • Shipping with Pitney Bowes Cross-Border Delivery
        • Shipping with Pitney Bowes Standard
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        • Shipping with RR Donnelley
        • Shipping with SEKO Ecommerce
        • Shipping with Sendle
        • Shipping with Stallion Express
        • Shipping with Tusk Logistics
        • Shipping with UPS
        • Shipping with USPS (BUKU Ship)
        • Shipping with USPS (Endicia)
        • Shipping with USPS (Stamps.com)
        • Shipping with UPS Mail Innovations®
        • Shipping with FedEx One Rate®
        • Shipping with USPS (Pitney Bowes Expedited)
        • Connecting Small Parcel to UPS
    • Packing Basics
        • Packing Orders
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        • Understanding Automatic Package Generation
        • Consolidating Packages
        • Recalculating Packages
        • Using Packing Materials
        • Understanding Multi-Tier Packing in Process Packages
    • Order Processing
        • Navigating the Small Parcel Homepage
        • Packing in the Small Parcel Space
        • Shipping in the Small Parcel Space
        • Using High Volume Processing (HVP) with SmartParcel
        • Printing Return Labels
        • Printing Combo Labels
        • Voiding Shipping Labels
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        • Creating End of Day Requests (Manifesting)
    • Billing Best Practices for Shipping
        • Common Transactional Shipping Charges
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        • Freight Fees
    • International Shipping
        • Shipping Internationally with SmartParcel
        • Capturing Digital Assets for FedEx ETD
        • Tax Identifiers in Small Parcel Suite
        • Package Description for Mexico Shipments
      • Enabling Integrated Packing Slip

Shipping with Pitney Bowes Cross-Border Delivery

This article reviews the features and services available when shipping Pitney Bowes Cross-Border Delivery orders through Small Parcel Suite and how to connect a Pitney Bowes Cross-Border carrier account to Small Parcel Suite.

 

Supported providers

Label Provider Support Pitney Bowes Cross-Border
BUKU Ship No
Pitney Bowes Yes
ShipEngine No

 

Supported features

Feature

Description

Supported?

Adult Signature

Requires a recipient to sign for delivery and be at least 21 years old.

No

Carrier Insurance

Insurance available for purchase

through carrier.

No

Delivery Confirmation

Allows recipient to receive a text or email notification upon delivery

No

Domestic Shipping

 

Shipping supported in the U.S.

No

Domestic Shipping (CA)

Shipping supported in CA.

Yes

Electronic Customs Submission

Commercial invoice is automatically delivered to customs after the shipping label is printed.

Not needed*

End of Day (Electronic)

Order is automatically manifested with carrier

Not needed*

End of Day (PDF)

Manifest can be downloaded as a PDF

Not needed*

International Shipping

Shipping supported outside of U.S.

 

Yes

Label Reference Fields

Allows up to two label messages

Yes

Multi-Package Shipping

Multiple packages allowed per shipment

No

Multiple Accounts

Allows connection of multiple prepaid

billing accounts

Yes

Rate Shopping

Returns estimated shipping rates

Domestic: No
Returns: No

Outbound: Yes

Return Labels

Allows printing of return labels

Yes

Signature Confirmation

Requires someone at or near the delivery address to sign at the time of delivery

No

Tracking

Verification of delivery progress

Yes

 

* Pitney Bowes Cross-Border Delivery has special handling of international paperwork and manifests. Please contact your Pitney Bowes representative for more information on how they handle this process for international orders. 

 

Supported services

The ship services listed below are available when shipping Pitney Bowes Cross-Border orders in 3PL Warehouse Manager. 

 

Depending on your warehouse location the services available through CBDS will vary.

 

 

Domestic services

Service Transport Territory
PB Domestic Standard Service Domestic (CA)

 

Return services

Service Transport Territory
PB Return Standard Consolidated International (from CA to US)
PB Return Standard Per Piece International (from CA to US)

 

Outbound services

Service Transport Territory
PB CBDS Standard DDP International
PB CBDS Standard DDU International
PB CBDS Expedited DDP International

 

Delivery solutions

Pitney Bowes Cross-Border supports a variety of delivery solutions depending on the shipment type selected. Here are the delivery solutions supported on Smart Parcel Suit.

 

Domestic delivery solutions

Solution Additional Info
Drop-Off to Local Depot The merchant delivers the parcel to the local depot.
Drop-Off to CBDS The merchant delivers the parcel to the CBDS Hub.
Bulk Pickup Pitney Bowes picks it up the parcel for delivery to the CBDS Hub.

 

Return delivery solutions

Solution Additional Info
CBDS Returns Delivery Solution Delivery from a local depot to the CBDS Hub.

 

Outbound delivery solutions

Solution Additional Info Territory
Piece-Level Shipment Either USPS picks up the parcel or the merchant delivers it to USPS. U.S. outbound
Bulk Pickup Pitney Bowes picks up the parcel. U.S. outbound
Drop-Off to PB Standard The merchant delivers the parcel to the PB Standard facility. U.S. outbound
Drop-Off to CBDS Either the merchant delivers the parcel to the CBDS Hub or a domestic carrier picks up the parcel. CA outbound

 

 

Connection guidelines 

Before you can start shipping orders through Pitney Bowes Cross-Border Delivery, you must first connect to Pitney Bowes as a Provider in Small Parcel Suite from the Small Parcel Settings page. Please see this article for understanding the process of connecting to Pitney Bowes: https://help.extensiv.com/shipping-setups/connecting-carriers-to-providers

 

 

In addition, Pitney Bowes Cross-Border Delivery requires direct onboarding with Pitney Bowes. To fully activate this option, please contact your Pitney Bowes representative for more information. 

 

 

cross-border shipping

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  • Shipping with UPS

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