Integration Management

Updated on February 17th, 2023

  • Extensiv Hub
    Popular Articles Getting Started Using Hub Technical Issues & FAQs Extensiv's Ideas Portal
  • 3PL Warehouse Manager
    Receiving Operations Inventory Management Shipping Operations System Configuration Scanning Operations Integrations Content Best Practice Resources Release Notes Popular Articles Troubleshooting Guides
  • Warehouse Management
    Getting Started Admin Console Shipping Order Picking & Packing Receiving Customer Portal Cycle Counting Kit Building Managing Users Barcode Scanner Import/Export Integrations Barcoding Wave Picking Bin Move Mobile Receiving and Picking Settings Popular Articles Reporting
  • Order Management
    Dashboard Orders Inventory Purchase Orders Shipments Customers Products Analytics Settings API API Integrations Accessing and Navigating Order Manager Error Messages Order Manager Popular Articles Accounting Integrations
  • Integration Management
    Getting Started with Integration Manager General Support Troubleshooting Extras & Addons API Documentation Popular Articles Order Sources Order Destinations
  • FAQs
  • Network Manager
    Getting Started Order Routing Management Technical Issues Shopping Carts Settings Settings, Products, and Orders
  • Billing Manager
    Getting Started Using Billing Manager
  • Release Notes
    Extensiv Sandbox Extensiv Extensiv Hub 3PL Warehouse Manager Integration Management Warehouse Management Order Management Billing Manager
  • Fulfillment Marketplace
    Getting Started
  • Sandbox
    Getting Started
+ More
  • Help Center
  • Integration Management
  • Order Destinations
  • VeraCore
  • Order Destinations
    • Amazon MCF
        • Amazon Multi-Channel Fulfillment Overview
        • Setting Up Amazon Multi-Channel Fulfillment
    • Amware
        • Setting Up Amware
        • Targeting Amware's Sandbox Environment
    • Anchanto
        • Anchanto Report Tracking At Certain Stage
        • Anchanto - Order Status Sync Callback is failed
        • Anchanto Overview
        • Setting Up Anchanto
    • ApparelMagic OMS
        • ApparelMagic OMS Integration Overview
        • ApparelMagic Ship Methods
        • Load ApparelMagic Shipments with no Tracking Number
        • Setting Up ApparelMagic OMS
        • Working with Foreign Currencies in ApparelMagic
    • Bergen Logistics
        • Bergen Logistics Integration Overview
        • Setting Up Bergen Logistics
    • ChannelAdvisor
        • Setting Up ChannelAdvisor
    • Cin7 Omni
        • Cin7 Omni Integration Overview - Order Destination
        • Setting Up Cin7 Omni as Order Destination
    • CIO Direct
        • Setting Up CIO Direct
    • Connected Business
        • Connected Business Integration Overview
        • Setting Up Connected Business
    • Core Warehouse
        • Core Warehouse Overview
    • CoreCommerce OMS
        • CoreCommerce OMS Integration Overview
        • Setting Up CoreCommerce OMS
    • CSV Warehouse
        • CSV Mapping - Extra Fields
        • CSV Warehouse Mapping Instructions
        • CSV Warehouse Overview
        • Setting Up CSV Warehouse
    • Cin7 Core OMS (Dear)
        • Cin7 Core OMS (Dear) Overview
        • Cin7 Core OMS (Dear) Settings
        • Setting Up Cin7 Core OMS (Dear)
    • Deposco
        • Deposco Overview
        • Setting Up Deposco
    • DesktopShipper
        • DesktopShipper Overview
        • Setting Up DesktopShipper
    • DSV
        • Setting Up DSV
    • EasyPost Fulfillment
        • EasyPost Fulfillment Integration Overview
        • EasyPost Packing Slips & Inserts
        • EasyPost Testing Guide
        • Missing products/inventory entries from EasyPost
        • Duplicate Orders Loaded in EasyPost
        • Setting Up EasyPost Fulfillment
    • Enlinx
        • Enlinx Integration Overview
        • Setting Up Enlinx
    • Extensiv 3PL Warehouse Manager
        • Extensiv 3PL Warehouse Manager Alerts
        • Extensiv 3PL Warehouse Manager API Permissions
        • Extensiv 3PL Warehouse Manager Error Code: ValueNotSupported. Not assigned to Customer X
        • Extensiv 3PL Warehouse Manager Overview
        • Setting Up Extensiv 3PL Warehouse Manager
        • Setting Up International Warehouse Group
        • Setting Up Kelly Global Logistics
    • Extensiv Warehouse Manager
        • Extensiv Integration Manager Integration Overview - Order Destination
        • Setting Up Extensiv Warehouse Manager as an Order Destination
    • Feature List
        • Cancel Order in WMS
        • Inventory Sync Pickup
        • Multi-Warehouse Support
        • Order Cancel Pickup
        • Order Send
        • Product Alias Pickup
        • Product Detail Pickup
        • Product Sync
        • Purchase Order Loading
        • Purchase Order Receiving Pickup
        • Shipment Confirmation Pickup
    • Fishbowl
        • Setting Up Fishbowl
    • Flowspace
        • Setting up Flowspace
    • GoCadence
        • GoCadence Overview
        • Setting Up GoCadence
    • HighJump
        • HighJump Overview
        • Setting Up HighJump
    • Infoplus Commerce
        • Error uploading orders to InfoPlus: Operation timed out
        • Infoplus Commerce Overview
        • Setting Up Infoplus Commerce
    • Katana MRP
        • Katana MRP Integration Overview - Order Destination
        • Setting Up Katana MRP as Order Destination
    • Landmark Global
        • Landmark Global Overview
        • Setting Up Landmark Global
    • LogiView
        • Setting Up LogiView
    • Logiwa
        • Setting up Logiwa
    • Moulton Logistics
        • Moulton Logistics Overview
    • NetSuite OMS
        • Netsuite OMS rejecting orders
        • NetSuite OMS Integration Overview
        • Setting Up NetSuite OMS
    • Northstar Automation
        • Northstar Automation Overview
        • Setting Up NorthStar Automation
    • OfficeDepot
        • Setting Up Office Depot
    • Omni Logistics
        • Setting Up Omni Logistics
    • Orderbot
        • Setting Up Orderbot WMS
    • PowerHouse
        • Setting Up PowerHouse
    • Propago
        • Propago Integration Overview - Order Destination
        • Setting Up Propago as Order Destination
    • Rakuten Super Logistics
        • Rakuten Super Logistics Overview
        • Setting Up Rakuten Super Logistics
    • Red Stag Fulfillment
        • Red Stag Fulfillment Integration Overview
        • Red Stag Fulfillment Order Settings
        • Setting Up Red Stag Fulfillment
    • RF Pathways
        • RF Pathways Overview
        • Setting Up RF Pathways
    • Rockpoint Logistics
        • Rockpoint Logistics Overview
        • Setting Up Rockpoint Logistics
    • Ruby Has
        • Ruby Has Overview
        • Setting Up Ruby Has
    • Ship Central
        • Setting Up Ship Central
        • Ship Central API User Setup
        • Ship Central Integration Overview
    • ShipBob
        • Dropshipping Orders with ShipBob
        • Setting Up ShipBob
        • ShipBob - Invalid ShippingOption in request
        • ShipBob Integration Overview
    • Shipedge
        • Setting Up Shipedge
        • Shipedge Overview
    • ShipHero
        • Setting Up ShipHero
        • ShipHero API Updates - July 31st, 2020
        • ShipHero Error - Email is required
        • ShipHero Integration Overview
        • ShipHero-Missing Tracking
    • Shippo
        • Setting Up Shippo
        • Shippo Integration Overview
    • Ship-Right Solutions
        • Setting up Ship-Right Solutions
    • ShipStation
        • Order Missing From ShipStation
        • Setting Up ShipStation WMS
        • ShipStation WMS - Unique Connection for Each Order Source
        • ShipStation WMS Overview
        • Setting Up ShipStation as an Order Destination for Extensiv Order Management
    • Shopping Cart Fulfillment
        • Setting Up Shopping Cart Fulfillment
    • Extensiv Order Management OMS
        • Extensiv Order Manager OMS - Cannot acknowledge inventory for non-manual sales channels
        • Extensiv Order Manager OMS Inventory Not Syncing (Sync Per Order Manager Sales Channel Mode)
        • Extensiv Order Manager OMS Overview
        • Extensiv Order Manager OMS Settings Order
        • How to enable inventory sync from Extensiv Order Manager OMS
        • Setting Up Extensiv Order Manager OMS
    • SmartTurn
        • Setting Up SmartTurn
    • SnapFulfil
        • Setting Up Carter Distribution
        • Setting Up SnapFulfil WMS
        • Snapfulfil Integration Overview
    • SphereWMS
        • Loading Product Aliases from SphereWMS
        • Setting Up SphereWMS
        • SphereWMS Overview
    • Unleashed
        • Setting Up Unleashed OMS
        • Unleashed OMS Overview
    • VeraCore
        • Setting Up VeraCore
        • VeraCore - Invalid Freight Code/Description
        • VeraCore - Multi package orders not reporting tracking properly
        • VeraCore Overview
    • Vin eRetail
        • Setting up Vin eRetail WMS
    • Wolin Design Group
        • Setting Up Wolin Design Group
        • Wolin Design Group Overview
    • Zoho Inventory
        • Adding Custom Sales Order Fields in Zoho
        • Error Retrieving Inventory Levels from Zoho
        • Setting Up Zoho Inventory OMS
        • Zoho - Error message: The Customer is inactive. Please enter an active Customer.
        • Zoho - Error message: Unable to find or create Customer Record in Zoho for order number
        • Zoho Inventory OMS Integration Overview

Setting Up VeraCore

Integration specs:

Supported functions:
 
  • Order Send
Inventory Sync Pickup
 
Multi-Warehouse Support
 
Shipment Confirmation Pickup - Detailed
 
Warning: Due to a limitation in Veracore, orders split due to a backorder in VeraCore will only report the first tracking record back to the cart as a full/complete shipment. This is because Veracore doesn't provide shipping level item details that allow linking products to a specific shipment, so all shipping records are flattened into one upon loading. Extensiv Integration Manager must assume that all items have shipped and the tracking records are all sent over at once.
 
Required Parameters
 
  • Order WSDL URL
  • API Username
  • API Password

 

Step-by-step guide

  • Go to the WMS Setup tab of Integration Manager.
  • If VeraCore is not listed as your WMS, click Change WMS and then select VeraCore.
     

Enter your Order WSDL URL. 

  • If you are a merchant, contact your Warehouse to obtain the WSDL URL and API credentials.
  • If you are a warehouse, contact VeraCore to find out your WSDL URL and how to get API credentials.

WSDL URL

There are two VeraCore WSDL files that are almost the same. One ends order.asmx?wsdl - This is the WSDL file used by Integration Manager. The other wsdl file will not work.

 

 
  • Select the time zone that your warehouse is in.
  • Enter the VeraCore Web Service Username and Password into the Merchant > Edit Setup page of Integration Manager.
    • If you do not have these, see the instructions below to get them from VeraCore.
    • Each merchant in Integration Manager needs its own VeraCore Web Service User. When you create one, make sure the necessary permissions are checked in the "Allowed Web Services" section. See setup instructions below.
    • If you already have credentials, skip over the Web Service User section below and continue with Cart Setup.

 

Set up VeraCore web service user
 

  1. Go to Set-Up > Web Service User Set-Up and click Add New.
  2. Enter the user's desired User ID and Password
     

Permissions needed:
 

  • GetOrderInfo
  • GetShippingActivity
  • AddOrder
  • CancelOrder
  • GetOffers
  • GetProductAvailabilities
     

GetShippingCharge (optional)
 

  • If not provided, you must change the Tracking Web Service option in Integration Manager to GetShippingActivity
     

 

Cart setup

Each order source you setup in Integration Manager will have an "Order Source" value. You can view and edit this in the cart settings.

Within VeraCore you must add this order source in order for orders to load. Make sure the Source Description field in VeraCore matches the Order Source field in Integration Manager exactly.

Set VeraCore Source Descriptions in Utilities > Source Codes.
 


 

Products & offers

VeraCore has both Products and Offers. When loading orders into VeraCore, Integration Manager matches the SKU received from the shopping cart to the VeraCore Offer ID. Please make sure these values match up.

Integration Manager does not load orders using the VeraCore Product code because a single product may have multiple offers and Integration Manager cannot know which offer is the correct one to use.

In addition, this can cause issues with loading detailed tracking records from VeraCore.
 
  1. The VeraCore GetShipping and GetOrderInfo endpoints do not provide Offer information that is tied to specific tracking records. This means that the offer information can not be used to identify which items have shipped, or if they shipped in multiple packages.
  2. They do identify which products shipped and which packages they shipped in, but that does not include any offer details.
  3. If the Product ID and Offer ID don't match up, then Integration Manager cannot know which offers were actually shipped. Knowing which offers shipped is a requirement to post back proper tracking to the order source.
     

This leaves two options:
 

  1. Integration Manager can mark the entire order as shipped when we see the first tracking record
  2. Integration Manager loads the Shipped Product data an compares it to the original order. For merchants with a single product which matches with an offer, Integration Manager can load the correct detailed tracking data.
    1. For bundles or kits, VeraCore does not provide enough information to collect accurate detailed shipping information on the offer level.
       
 

Was this article helpful?

Yes
No
Share additional feedback about this article

Related Articles

  • VeraCore - Invalid Freight Code/Description

Not finding the help you need?

Contact Support
Solutions
  • Solutions for Brands
  • Solutions for 3PLs
  • Solutions for 4PLs
  • Solutions for B2B
Products
  • Extensiv 3PL Warehouse Manager
  • Extensiv Warehouse Manager
  • Extensiv Order Manager
  • Extensiv Integration Manager
  • Extensiv Network Manager
Products
  • Customer Success
  • Implementation
  • Consulting
Ecosystem
  • Fulfillment Marketplace
  • Integrations
  • Partners
  • Become a Partner
Resources
  • Resource Library
  • Blog
  • Market Insights
  • What is a 3PL?
  • What is a 4PL?
  • What is a WMS?
  • Why a Cloud-based WMS?
  • Glossary
Help
  • Help Center
  • API Documentation
  • Extensiv Univerisity
  • Community
  • System Status
  • Extensiv Logo
  • 100 N Pacific Coast Hwy, Suite 1100, El Segundo, CA 90245
  • |
  • Contact Us:
  • 83-EXTENSIV 888.375.2368 (main)
  • |
  • 310.844.7570 (local)
  • Copyright © 2023 Extensiv
  • |
  • All rights reserved.
  • Privacy Policy
  • |
  • Terms of Service
  • Follow Us:
Expand