You can bill your customers for shipping activity in one of two places, depending on how your account is set up:

• Billing Wizard in 3PL Warehouse Manager, where you configure automatic and manual charges for each customer under Customers > Billing Wizard.
• Billing Manager, where you build rates under Rates > Rate List and apply them to your customers individually or through rate sheets.

If you're not sure where to start with invoicing your customers for shipping their products, this article covers the most common shipping charges and links you to the setup steps for each one.

Charges for order processing are typically broken down into three main categories:

1. Flat order processing fees. These are baseline fees used for order processing.
2. Item-based handling fees. These are meant to charge for the labor used in handling items, which could be charged by pallet, carton, piece, CuFt, or any other desired UOM.
3. Freight fees. These fees represent the shipping costs of an order and can be charged based on cost, plus an optional markup.

Use the articles on your left to learn more about the common charges associated with each type of shipping fee.