Shipping with FirstMile Direct
2.9 min read
|This article reviews the features and services available when shipping FirstMile orders through Small Parcel Suite, as well as how to connect a FirstMile carrier account to Small Parcel Suite.
Please note that this is a direct connection to FirstMile; therefore, FirstMile is also the label provider.
Supported providers
Feature |
Description |
Supported? |
Adult Signature |
Requires recipient to sign for a delivery and be at least 21 years old |
Service level dependent - Supported when using FedEx service levels |
Carrier Insurance |
Insurance available for purchase through carrier |
No |
Collect Billing |
Allows a shipment to be billed to the consignee. |
No |
Delivery Confirmation |
Allows recipient to receive text or email notification upon delivery |
Yes - carrier dependent - currently only when using DHL service levels |
Direct Signature |
Requires someone at the delivery address to sign at time of delivery (Specific to FedEx; Configured under Shipping Info) |
Service level dependent - Supported when using FedEx service levels |
Domestic Shipping |
Shipping supported in U.S. |
Yes |
Electronic Customs Submission |
Commercial invoice is automatically delivered to customs after shipping label is printed |
No |
End of Day (Electronic) |
Order is automatically manifested with carrier |
Yes - Carrier dependent |
End of Day (PDF) |
No |
|
Shipping supported outside of U.S. |
Yes - Carrier dependent |
|
Label Reference Fields |
Allows up to three label messages per shipping label |
No |
Multi-Package Shipping |
Multiple packages allowed per shipment |
Yes |
Multiple Accounts |
Allows connection of multiple prepaid billing accounts |
Yes |
Rate Shopping |
Returns estimated shipping rates |
Yes |
Return Labels |
Allows printing of return labels |
No |
Signature Confirmation |
Requires someone at or near the delivery address to sign at time of delivery |
Yes - service level dependent, supported by FedEX and DHL services |
Third-Party Billing |
Allows billing of shipping costs to a third party that is not the shipper or receiver |
Yes - Only supported by FedEx and UPS |
Tracking |
Verification of delivery progress |
Yes |
Supported Services
Service |
Asendia Pmei |
Asendia Pmi |
Asendia Fully Tracked |
Asendia Country Tracked |
Dhl Easy Return Ground |
Dhl Easy Return Light |
Dhl Easy Return Plus |
Dhl Sm Bpm Expedited |
Dhl Sm Bpm Ground |
Dhl Sm Flats Expedited |
Dhl Sm Flats Ground |
Dhl Sm Media Mail Ground |
Dhl Sm Parcel Expedited |
Dhl Sm Parcel Ground |
Dhl Sm Parcel Plus Expedited |
Dhl Sm Parcel Plus Ground |
Dhl Sm Parcel Expedited Max |
DHL SM Marketing Parcel Expedited |
DHL SM Marketing Parcel Ground |
DHL Parcel International Direct Priority |
DHL Parcel International Direct Standard |
Dhl Uk Express Worldwide |
Express Worldwide Documents |
Fedex Smartpost Parcel Select Lightweight |
First Class Flats |
First Class Parcels |
Express Noon |
Express Noon Document |
Firstmile Fedex 2 Day |
Firstmile Fedex Express Saver |
Firstmile Fedex Ground |
FirstMile Fedex Ground Home Delivery |
Firstmile Fedex International Economy |
Firstmile Fedex International Priority |
Firstmile Fedex Priority Overnight |
Firstmile Fedex Smartpost Parcel Select |
FedEx SmartPost Media Mail |
FedEx SmartPost BPM |
FedEx SmartPost Returns |
FedEx International First |
Firstmile Fedex Standard Overnight |
Firstmile Ontrac Parcel Select |
OnTrac First Class |
OnTrac Priority |
OnTrac BPM |
OnTrac Media Mail |
Firstmile Ontrac Parcel Select Lightweight |
Pmod BPM |
First Mile Same Day |
Firstmile Usps Firstclass Package |
Firstmile Xparcel |
Firstmile XParcel Expedited Priority |
Firstmile XParcel Ground |
Globalmail Business Priority |
Globalmail Business Standard |
Globalmail Packet Ipa |
Globalmail Packet Isal |
Globalmail Packet Plus |
Globalmail Packet Priority |
Globalmail Packet Standard |
Globalmail Parcel Direct Ddp |
Globalmail Parcel Direct Ddu |
Globalmail Parcel Direct Express |
Globalmail Parcel Priority |
Globalmail Parcel Standard |
Pmod First Class |
Pmod Media Mail |
Pmod Parcel Select |
Parcel Select Lightweight |
Smartmail Parcel Plus Expedited |
Smartmail Parcel Plus Ground |
Smartmail Parcels Expedited |
Smartmail Parcels Ground |
First-Class Package International Service |
USPS Priority Mail Express Intl |
Xpo Ipa Service |
XPO Priority Parcel Delivery Confirmation |
XPO Priority Parcel Non Delivery Confirmation |
XPO Courier Service |
XPO Economy Parcel |
XPO Priority Parcel Courier |
RRD EPacket |
RRD Packet Tracked |
Connection Guidelines
Before you can start shipping orders through First Mile, you must first connect your First Mile account to Small Parcel Suite from the Small Parcel Settings page. Please note that if you connect a customer's First Mile account to Small Parcel Suite, you cannot use your primary warehouse account for that customer when shipping with First Mile
- Navigate to the Small Parcel space, then select Settings and select a customer from the drop-down menu.
- In the Carrier Accounts section, click Create.
- Using the drop-down menus, specify whether you are setting up a 'Warehouse Account' or 'Customer Account', select the relevant warehouse or customer, choose First Mile from the carrier drop down and First Mile from the provider drop-down, then click Next.
- Fill out each of the fields in the connection screen with the required credentials. Once all fields have been filled in, click on Authorize with FirstMile. If all credentials are valid your FirstMile account will now be connected to Small Parcel Suite, and you can begin printing labels for FirstMile.
Additional Requirements or Notes
- FirstMile offers shipping services with various carriers. Support for features such as adult signature, direct signature, delivery confirmation, and others may vary depending on the carrier for the selected service