3PL Warehouse Manager

Updated on November 6th, 2023

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  • Help Center
  • 3PL Warehouse Manager
  • Shipping Operations
  • Order Management
  • Shipping Operations
    • Order Creation
        • Creating Orders
        • Importing Orders
        • Entering Order Contact Details
        • Entering Order Line Items
        • Entering Carrier and Routing Information
        • Entering Custom Order Info
        • Entering Order Charges
        • Cloning an Order
    • Order Management
        • Understanding Order Statuses
        • Navigating the Find Orders Page
        • Generating Order Documents
        • Batch Order Processing
        • Adjusting Order Charges
    • Shipping Setups
        • Understanding the Parcel API
        • Connecting Carriers to Providers
        • Understanding Carrier Account Logic
        • Configuring Zebra Browser Print
        • Configuring Small Parcel Settings
        • Using Address Validation
        • Connecting Multiple Accounts for the Same Carrier
        • Managing Carrier Accounts
        • Configuring Fulfillment Invoicing
        • Using a Flat File Carrier Integration
        • Managing Shipping Carriers
        • Configuring a Drop Ship Address
        • Managing Ship-to Contacts
        • Managing Retailers
        • Importing Ship-to Contacts
        • Managing Ship Method Mappings
        • Managing 3rd-Party-Billing Contacts
        • Shipping Hazardous Materials
    • Small Parcel Carriers
        • Shipping in Small Parcel Suite
        • Shipping with Amazon Buy
        • Shipping with APC
        • Shipping with Australia Post
        • Shipping with Canada Post
        • Shipping with Canpar
        • Shipping with DHL eCommerce
        • Shipping with DHL Express (AU)
        • Shipping with DHL Express (US)
        • Shipping with ePost Global
        • Shipping with FedEx
        • Shipping with FirstMile
        • Shipping With Flexport
        • Shipping with Globegistics
        • Shipping with Landmark
        • Shipping with OnTrac
        • Shipping with PARCLL
        • Shipping with Passport
        • Shipping with Pitney Bowes Cross-Border Delivery
        • Shipping with Pitney Bowes Standard
        • Shipping with Purolator
        • Shipping with RR Donnelley
        • Shipping with SEKO Ecommerce
        • Shipping with Sendle
        • Shipping with Stallion Express
        • Shipping with Tusk Logistics
        • Shipping with UPS
        • Shipping with USPS (BUKU Ship)
        • Shipping with USPS (Endicia)
        • Shipping with USPS (Stamps.com)
        • Shipping with UPS Mail Innovations®
        • Shipping with FedEx One Rate®
        • Shipping with USPS (Pitney Bowes Expedited)
        • Connecting Small Parcel to UPS
    • Packing Basics
        • Packing Orders
        • Managing Packing Materials
        • Configuring Scales for SmartPack
        • Creating Packing Slip Templates
        • Processing Packages
        • Understanding Automatic Package Generation
        • Consolidating Packages
        • Recalculating Packages
        • Using Packing Materials
        • Understanding Multi-Tier Packing in Process Packages
    • Order Processing
        • Navigating the Small Parcel Homepage
        • Packing in the Small Parcel Space
        • Shipping in the Small Parcel Space
        • Using High Volume Processing (HVP) with SmartParcel
        • Printing Return Labels
        • Printing Combo Labels
        • Voiding Shipping Labels
        • Troubleshooting Blank Shipping Labels
        • Creating End of Day Requests (Manifesting)
    • Billing Best Practices for Shipping
        • Common Transactional Shipping Charges
        • Flat Order Processing Fees
        • Item-Based Handling Fees
        • Freight Fees
    • International Shipping
        • Shipping Internationally with SmartParcel
        • Capturing Digital Assets for FedEx ETD
        • Tax Identifiers in Small Parcel Suite
        • Package Description for Mexico Shipments
      • Enabling Integrated Packing Slip

Adjusting Order Charges

Once an order is marked as complete, you can modify the associated billing charges with an adjustment on the Adjust Order Charges page in the Orders module—this article reviews that process.

To adjust order charges, you must have the following permission assigned to your user role: Orders Module > Order Charges > Manage Charges.

 

There are a few cases in which you must adjust to modify charges on an order:

  • You need to edit or delete a manual charge on an order that is marked as complete.
  • You need to modify automatic charges on an order.
  • You need to modify charges associated with a closed or canceled order.
 

Guidelines

Navigate to Orders > Adjust Order Charges.

Enter the Transaction # of the order for which you'd like to adjust, then click Select.

Click Edit to modify the fields. A "Price" dialog box will display two grids.

You have the following edit options:

  • Add a manual charge to the order. Click Add above the top grid, fill out each field as necessary, then click Save. The meaning of the fields are defined as follows:
    • ChargeLabel: the name of the charge—e.g., SqFt Handling, Overtime, Pallet Storage
    • UnitDescription: the unit for which this charge is billed—e.g., square foot, labor, pallet
    • ChargePerUnit: the dollar amount you wish to charge for each unit on this charge
    • NumUnits: the total number of units on the charge
    • CalcTotal: the calculated total of the charge, based on the preceding entries
    • PriceCalcFieldType: defines the type of charge based on the selection made
    • The remaining fields are optional and only relevant if you are manually exporting this data into an external accounting platform besides QuickBooks.
  • Edit a charge on the order. Click the pencil icon on the charge, make your changes, and then click Save.
  • Erase all charges associated with the order. Click Clear Billing.
  • Generate automatic charges that are not currently applied to the order. Click Rate.
  • Apply pre-configured manual charges to the order. Enter the 'NumUnits' value in the bottom grid, then click Add Manual.

Once you're finished making adjustments, click Close.

 

revise charges modify fees

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Related Articles

  • Managing Customer Notifies
  • Managing Ship-to Contacts
  • Importing Orders
  • Entering Order Line Items

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