3PL Warehouse Manager

Updated on August 2nd, 2024

  • Extensiv Hub
    Popular Articles Getting Started Using Hub Technical Issues & FAQs Extensiv's Ideas Portal
  • 3PL Warehouse Manager
    Receiving Operations Inventory Management Shipping Operations System Configuration Scanning Operations Integrations Content Best Practice Resources Release Notes Popular Articles Troubleshooting Guides
  • Warehouse Management
    Getting Started Admin Console Shipping Order Picking & Packing Receiving Customer Portal Cycle Counting Kit Building Managing Users Barcode Scanner Import/Export Integrations Barcoding Wave Picking Bin Move Mobile Receiving and Picking Settings Popular Articles Reporting
  • Order Management
    Dashboard Orders Inventory Purchase Orders Shipments Customers Products Analytics Settings API API Integrations Accessing and Navigating Order Manager Error Messages Order Manager Popular Articles Accounting Integrations
  • Integration Management
    Getting Started with Integration Manager General Support Troubleshooting Extras & Addons API Documentation Popular Articles Order Sources Order Destinations
  • FAQs
  • Network Manager
    Getting Started Order Routing Management Technical Issues Shopping Carts Settings Settings, Products, and Orders
  • Billing Manager
    Getting Started Using Billing Manager
  • Release Notes
    Extensiv Sandbox Extensiv Extensiv Hub 3PL Warehouse Manager Integration Management Warehouse Management Order Management Billing Manager
  • Fulfillment Marketplace
    Getting Started
  • Sandbox
    Getting Started
+ More
  • Help Center
  • 3PL Warehouse Manager
  • Shipping Operations
  • Small Parcel Carriers
  • Shipping Operations
    • Order Creation
        • Creating Orders
        • Importing Orders
        • Entering Order Contact Details
        • Entering Order Line Items
        • Entering Carrier and Routing Information
        • Entering Custom Order Info
        • Entering Order Charges
        • Cloning an Order
    • Order Management
        • Understanding Order Statuses
        • Navigating the Find Orders Page
        • Generating Order Documents
        • Batch Order Processing
        • Adjusting Order Charges
    • Shipping Setups
        • Understanding the Parcel API
        • Connecting Carriers to Providers
        • Understanding Carrier Account Logic
        • Configuring Zebra Browser Print
        • Configuring Small Parcel Settings
        • Using Address Validation
        • Connecting Multiple Accounts for the Same Carrier
        • Managing Carrier Accounts
        • Configuring Fulfillment Invoicing
        • Using a Flat File Carrier Integration
        • Managing Shipping Carriers
        • Configuring a Drop Ship Address
        • Managing Ship-to Contacts
        • Managing Retailers
        • Importing Ship-to Contacts
        • Managing Ship Method Mappings
        • Managing 3rd-Party-Billing Contacts
        • Shipping Hazardous Materials
    • Small Parcel Carriers
        • Shipping in Small Parcel Suite
        • Shipping with Amazon Buy
        • Shipping with APC
        • Shipping with Australia Post
        • Shipping with Canada Post
        • Shipping with Canpar
        • Shipping with DHL eCommerce
        • Shipping with DHL Express (AU)
        • Shipping with DHL Express (US)
        • Shipping with ePost Global
        • Shipping with FedEx
        • Shipping with FirstMile
        • Shipping With Flexport
        • Shipping with Globegistics
        • Shipping with Landmark
        • Shipping with OnTrac
        • Shipping with PARCLL
        • Shipping with Passport
        • Shipping with Pitney Bowes Cross-Border Delivery
        • Shipping with Pitney Bowes Standard
        • Shipping with Purolator
        • Shipping with RR Donnelley
        • Shipping with SEKO Ecommerce
        • Shipping with Sendle
        • Shipping with Stallion Express
        • Shipping with Tusk Logistics
        • Shipping with UPS
        • Shipping with USPS (BUKU Ship)
        • Shipping with USPS (Endicia)
        • Shipping with USPS (Stamps.com)
        • Shipping with UPS Mail Innovations®
        • Shipping with FedEx One Rate®
        • Shipping with USPS (Pitney Bowes Expedited)
        • Connecting Small Parcel to UPS
    • Packing Basics
        • Packing Orders
        • Managing Packing Materials
        • Configuring Scales for SmartPack
        • Creating Packing Slip Templates
        • Processing Packages
        • Understanding Automatic Package Generation
        • Consolidating Packages
        • Recalculating Packages
        • Using Packing Materials
        • Understanding Multi-Tier Packing in Process Packages
    • Order Processing
        • Navigating the Small Parcel Homepage
        • Packing in the Small Parcel Space
        • Shipping in the Small Parcel Space
        • Using High Volume Processing (HVP) with SmartParcel
        • Printing Return Labels
        • Printing Combo Labels
        • Voiding Shipping Labels
        • Troubleshooting Blank Shipping Labels
        • Creating End of Day Requests (Manifesting)
    • Billing Best Practices for Shipping
        • Common Transactional Shipping Charges
        • Flat Order Processing Fees
        • Item-Based Handling Fees
        • Freight Fees
    • International Shipping
        • Shipping Internationally with SmartParcel
        • Capturing Digital Assets for FedEx ETD
        • Tax Identifiers in Small Parcel Suite
        • Package Description for Mexico Shipments
      • Enabling Integrated Packing Slip

Shipping with DHL Express (US)

This article reviews the features and services available when shipping DHL Express (US) orders through Small Parcel Suite, as well as how to connect a DHL Express (US) carrier account to Small Parcel Suite.

Supported providers

Label Provider Supports DHL Express (US)?
BUKU Ship Yes
Pitney Bowes No
ShipEngine Yes

Supported features

Feature Description  Supported?
Adult Signature

Requires recipient to sign for a delivery and be at least 21 years old

(Configured under Shipping Info)

No
Carrier Insurance

Insurance available for purchase through carrier

(Configured under Shipping Info)

Yes
Delivery Confirmation

Allows recipient to receive text or email notification upon delivery

(Configured under Shipping Info)

No
Domestic Shipping Shipping supported in U.S.
 
No
Electronic Customs Submission Commercial invoice is automatically delivered to customs after shipping label is printed Yes
End of Day (Electronic) Order is automatically manifested with carrier No
End of Day (PDF) Manifest can be downloaded as a PDF file No
International Shipping Shipping supported outside of U.S. Yes
Label Reference Fields

Allows up to three label messages per shipping label

(Configured in Small Parcel Settings)

Yes*
Multi-Package Shipping Multiple packages allowed per shipment
 
Yes
Multiple Accounts Allows connection of multiple prepaid billing accounts Yes
Rate Shopping

Returns estimated shipping rates

(Configured in Small Parcel Settings)

Yes
Return Labels Allows printing of return labels No
Signature Confirmation

Requires someone at or near the delivery address to sign at time of delivery

(Configured under Shipping Info)

Yes
Tracking Verification of delivery progress
 
Yes

*DHL Express supports the use of all three label reference fields, in which the three fields are combined into a single message that displays as Ref #1 on the shipping labels.

Supported services

The ship services listed below are available when shipping DHL Express (US) orders in 3PL Warehouse Manager. Please note that these service names may vary slightly from their official carrier labels.

Service Transport Territory
Express Envelope United States
Express Worldwide International

Connection guidelines

Before you can start shipping orders through DHL Express (US), you must first connect your DHL Express (US) account to Small Parcel Suite from the Small Parcel Settings page.

Once you connect a customer's DHL Express (US) account to Small Parcel Suite, you cannot use your primary warehouse account for that customer when shipping with DHL Express (US).

  1. Navigate to the Small Parcel space, then select Settings and select a customer from the drop-down menu.


     
  2. In the Carrier Accounts section, click Create.


     
  3. Using the drop-down menus, specify whether you are setting up a 'Warehouse Account' or 'Customer Account', select the relevant warehouse or customer, choose DHL Express, then click Next.
  4. For 'Account Nickname', enter a descriptive name to identify the account.
  5. Enter the 'DHL Express Account Number', then click Connect to receive a confirmation message.

Once connected, the carrier account is instantly set up, and your warehouse can start shipping against the account.

Note:

If this carrier account is registered in a country that is different from where your 3PL account is located (defined under Admin > Manage Company Info), you must first reach out to Support so they can update this carrier account's home country before you can begin shipping with the account.

 

We recommend printing 1–2 test shipping labels at least one business day in advance of needing to print labels for active shipments.

If you plan on connecting multiple accounts for a single carrier, please see Connecting Multiple Accounts for the Same Carrier before repeating Steps 1–5 above.

 

 

dhl express shipping

Was this article helpful?

Yes
No
Share additional feedback about this article

Related Articles

  • Shipping with UPS
  • April 21, 2021 – Feature Release Notes
  • February 26, 2020 – Minor Release Notes
  • Configuring Small Parcel Settings

Not finding the help you need?

Contact Support
Solutions
  • Solutions for Brands
  • Solutions for 3PLs
  • Solutions for 4PLs
  • Solutions for B2B
Products
  • Extensiv 3PL Warehouse Manager
  • Extensiv Warehouse Manager
  • Extensiv Order Manager
  • Extensiv Integration Manager
  • Extensiv Network Manager
Products
  • Customer Success
  • Implementation
  • Consulting
Ecosystem
  • Fulfillment Marketplace
  • Integrations
  • Partners
  • Become a Partner
Resources
  • Resource Library
  • Blog
  • Market Insights
  • What is a 3PL?
  • What is a 4PL?
  • What is a WMS?
  • Why a Cloud-based WMS?
  • Glossary
Help
  • Help Center
  • API Documentation
  • Extensiv Univerisity
  • Community
  • System Status
  • Extensiv Logo
  • 100 N Pacific Coast Hwy, Suite 1100, El Segundo, CA 90245
  • |
  • Contact Us:
  • 83-EXTENSIV 888.375.2368 (main)
  • |
  • 310.844.7570 (local)
  • Copyright © 2023 Extensiv
  • |
  • All rights reserved.
  • Privacy Policy
  • |
  • Terms of Service
  • Follow Us:
Expand