QZ Tray is a cross‑platform utility that allows 3PL Warehouse Manager to securely send PDF and ZPL print jobs directly to your local printer. It supports major browsers, operating systems, and a wide range of thermal and desktop printers.

This article explains how to install QZ Tray on macOS and connect it to Small Parcel Suite.

System Compatibility

QZ Tray works with:

• Browsers: Chrome, Firefox, Safari, Edge, Internet Explorer, Opera
• Operating Systems: Windows, macOS, Linux
• Printers: Zebra, SATO, Epson, Citizen, Star, Boca, Dymo, and more

Install QZ Tray on macOS

1. Open Small Parcel Suite in 3PL Warehouse Manager.
2. Click the printer icon in the top navigation bar to open Printer Settings.
   
3. If QZ Tray is not installed, select Download Now. You will be taken to the QZ Tray download page.
   
4. Click the macOS download button on the QZ website.
   
5. When the installer (.pkg file) downloads, open it and follow the installation instructions.
   
6. After installation, QZ Tray automatically launches and runs in the background. You’ll see the QZ Tray printer icon in the macOS menu bar.
   

Configure QZ Tray Settings

1. Click the QZ Tray icon in your macOS menu bar.
2. Confirm that Automatically Start is enabled.
   This ensures QZ Tray opens automatically each time your Mac starts (recommended).

Connect QZ Tray to Small Parcel Suite

1. Return to Printer Settings in Small Parcel Suite. If it’s closed, click the printer icon again.
2. Click Connect Now to link QZ Tray to Extensiv.
   
3. Once connected, choose the printer(s) you want to use for:
   1. ZPL label printing
   2. PDF label printing
      
4. Click Save Settings to apply your printing preferences. You’re now ready to print shipping labels directly from Small Parcel Suite. 

Optional: Preview PDF Labels Before Printing

By default, PDF labels are sent directly to the assigned printer.
If you prefer to preview PDF labels in your browser:

1. Open Printer Settings in Small Parcel Suite.
2. Uncheck the option that sends PDF labels directly to the printer. PDFs will now open in a viewer for review before printing.