3PL Warehouse Manager

Updated on August 2nd, 2024

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  • Help Center
  • 3PL Warehouse Manager
  • Shipping Operations
  • Order Processing
  • Shipping Operations
    • Order Creation
        • Creating Orders
        • Importing Orders
        • Entering Order Contact Details
        • Entering Order Line Items
        • Entering Carrier and Routing Information
        • Entering Custom Order Info
        • Entering Order Charges
        • Cloning an Order
    • Order Management
        • Understanding Order Statuses
        • Navigating the Find Orders Page
        • Generating Order Documents
        • Batch Order Processing
        • Adjusting Order Charges
    • Shipping Setups
        • Understanding the Parcel API
        • Connecting Carriers to Providers
        • Understanding Carrier Account Logic
        • Configuring Zebra Browser Print
        • Configuring Small Parcel Settings
        • Using Address Validation
        • Connecting Multiple Accounts for the Same Carrier
        • Managing Carrier Accounts
        • Configuring Fulfillment Invoicing
        • Using a Flat File Carrier Integration
        • Managing Shipping Carriers
        • Configuring a Drop Ship Address
        • Managing Ship-to Contacts
        • Managing Retailers
        • Importing Ship-to Contacts
        • Managing Ship Method Mappings
        • Managing 3rd-Party-Billing Contacts
        • Shipping Hazardous Materials
    • Small Parcel Carriers
        • Shipping in Small Parcel Suite
        • Shipping with Amazon Buy
        • Shipping with APC
        • Shipping with Australia Post
        • Shipping with Canada Post
        • Shipping with Canpar
        • Shipping with DHL eCommerce
        • Shipping with DHL Express (AU)
        • Shipping with DHL Express (US)
        • Shipping with ePost Global
        • Shipping with FedEx
        • Shipping with FirstMile
        • Shipping With Flexport
        • Shipping with Globegistics
        • Shipping with Landmark
        • Shipping with OnTrac
        • Shipping with PARCLL
        • Shipping with Passport
        • Shipping with Pitney Bowes Cross-Border Delivery
        • Shipping with Pitney Bowes Standard
        • Shipping with Purolator
        • Shipping with RR Donnelley
        • Shipping with SEKO Ecommerce
        • Shipping with Sendle
        • Shipping with Stallion Express
        • Shipping with Tusk Logistics
        • Shipping with UPS
        • Shipping with USPS (BUKU Ship)
        • Shipping with USPS (Endicia)
        • Shipping with USPS (Stamps.com)
        • Shipping with UPS Mail Innovations®
        • Shipping with FedEx One Rate®
        • Shipping with USPS (Pitney Bowes Expedited)
        • Connecting Small Parcel to UPS
    • Packing Basics
        • Packing Orders
        • Managing Packing Materials
        • Configuring Scales for SmartPack
        • Creating Packing Slip Templates
        • Processing Packages
        • Understanding Automatic Package Generation
        • Consolidating Packages
        • Recalculating Packages
        • Using Packing Materials
        • Understanding Multi-Tier Packing in Process Packages
    • Order Processing
        • Navigating the Small Parcel Homepage
        • Packing in the Small Parcel Space
        • Shipping in the Small Parcel Space
        • Using High Volume Processing (HVP) with SmartParcel
        • Printing Return Labels
        • Printing Combo Labels
        • Voiding Shipping Labels
        • Troubleshooting Blank Shipping Labels
        • Creating End of Day Requests (Manifesting)
    • Billing Best Practices for Shipping
        • Common Transactional Shipping Charges
        • Flat Order Processing Fees
        • Item-Based Handling Fees
        • Freight Fees
    • International Shipping
        • Shipping Internationally with SmartParcel
        • Capturing Digital Assets for FedEx ETD
        • Tax Identifiers in Small Parcel Suite
        • Package Description for Mexico Shipments
      • Enabling Integrated Packing Slip

Using High Volume Processing (HVP) with SmartParcel

If your shipping workflow consists of shipping orders in batches instead of picking and packing individual orders, high-volume processing (HVP) could be a useful tool for your operations. This SmallParcel tool enables you to queue up to 1000 shipping labels per batch while the system asynchronously processes the orders in the background and populates shipping data for each order.

This article reviews how to process and print labels in batch form using high-volume processing.

Please be aware that this process requires you to have fully packed orders with accurate package data, as well as High Volume Processing enabled for your account under Admin > Settings.

 

While it is not a requirement, batching orders ahead of time is best practice for processing high-volume shipments. If you utilize batch order processing in your shipping workflow, we recommend that you also utilize those batches with HVP. If not, you can also batch within the HVP tool.

 

 

Step 1: Enable default HVP setting (optional)

If you process high-volume shipments for a customer on a frequent basis, you may want to enable the HVP option by default.

To do so, navigate to the Small Parcel space, then select Settings and choose a customer from the drop-down menu. Under General, click the selection box next to Process High Volume by Default, then click Save.

Once enabled, the 'High Volume' processing option is automatically selected each time you print a shipping label for this customer. Repeat for each customer as needed.

Step 2: Process labels

To begin processing labels for a high-volume shipment, open SmartParcel by selecting a batch of orders from the Small Parcel grid and clicking Pack and Ship.

If you are utilizing the official batching feature, use the 'Batch Name' search filter within the Order Details filter container. You can then click Select All above the grid to ensure no orders are left behind when you use the HVP tool.

 

While this functionality can support up to 1000 package labels at once, factors such as system loads and internet quality can affect performance and printing the maximum number of labels could potentially result in timeouts.

 

In the Pack and Ship dialog, select your label preferences:

  • Process As: If you chose not to process high-volume by default in the previous step, select High-Volume.
  • Label Format: Select the format you'd like to use to print and reprint your shipping labels
    If printing combo labels for HVP shipments, you must select PNG (Combo Label) as the label format and then select your label template via Manage > Reprint Labels after you've processed your labels via HVP. Please note that this is not supported with multi-package orders.
  • Batch Name: Enter a name to easily identify the batch of labels in the next step

Next, click Ship to queue your batch of HVP labels.

Step 3: Print labels

Once the labels begin processing, you can view the processing status and print the associated shipping labels in the Print HVP Batches dialog.

  1. On the Small Parcel homepage, select Manage > Print HVP Batches. The High-Volume Batches grid displays all processed or currently processing batches of labels.
  2. If you want to refine the grid results, all standard grid manipulation options apply:
    • Modify the search filters using the fields in the top Filter Results container.
    • Modify the grid columns via Options > Columns. Available columns include the following:
      • ShipEngine ID: Identifier value that is used for ShipEngine communications
      • Batch Name: Value specified on the SmartParcel page
      • Customer/Warehouse: Customer and warehouse relevant to orders
      • Date: Date and time stamp of when a batch began processing
      • Totals: Displays the following—Total number of orders in the batch (Number of orders processed / Number of orders that contain errors)
      • Status: Identifies whether a batch is still 'Processing' or 'Complete'—there is also a status in between Processing and Complete called 'Notifying', which indicates that the order has been processed and that ShipEngine is sending out notification that the batch was processed through the webhook
    • Sort columns to your preference by dragging/dropping them, or sort the grid data by selecting a column header (use < Ctrl > on your keyboard to sort by two headers at once).
    • Set a filter on a grid column using the ellipsis next to the column header.
    • All selected filters and column modifications populate the next time you access this screen.
  3. Once you've modified the grid as needed, reference the Status grid column to view the batch's processing status.
    • If the status is not Complete, wait a few seconds to click the Refresh button above the grid. Repeat until you see that the status is Complete.
    • Once processing is complete, the shipping data begins to update on the orders (Parcel Label Type, Small Parcel Ship Date, Tracking Number) and you can print the associated shipping labels.
  4. International orders only: To print shipping documentation for international orders, such as a commercial invoice included with a package's shipping label, click Print Documents instead of Print Labels in the next step.
  5. Select the appropriate label format (PDF or ZPL) above the grid, select the batch from the grid, then click Print Labels.
    • If successful, a confirmation message appears; a single file generates that includes all shipping labels; and the Parcel Label Type, Small Parcel Ship Date, and Tracking Number data populate in the respective columns in the Small Parcel and Find Orders grids.
    • If a shipping label fails to print for a package, a red alert icon displays in the Status column. Select the alert icon to view the associated transaction number and error message. Once you resolve the error(s), you can reprocess the package(s) and reprint the associated shipping label(s) using standard processing or by clicking Manage > Reset Failed HVP and repeating Steps 1–5 above.

In certain instances, shipping data (i.e., Parcel Label Type, Small Parcel Ship Date, and Tracking Number) may not populate on an order after you've attempted to print shipping labels. If this happens and you receive no errors or alerts in the Status column, click Update to trigger a forced update.

 

 

If shipping data is still missing from the orders, select the relevant orders from the Small Parcel grid, then click Manage > Reset Failed HVP. This action resets the failed orders so you can reprocess the labels through SmartParcel—either individually or through a new batch—to allow the shipping data to properly populate after generating the shipping labels for those orders.

Managing Batches in the High-Volume Tab

Click the High Volume option on the left navbar to access High Volume Processing 2.0.

Creating a new batch

  1. To start creating a new batch, click Create High Volume Batch.

    The workflow for batch creation is the same as High Volume Processing 1, orders must be in a complete status to be processed in Small Parcel Suite.

     

  2. Configure the appropriate fields in the Create High Volume Batch – Set Batch Details window.
    1. Label Shipment Date: Allows you to set the shipment date and the system will default to the current date if you do not set this value. 
    2. Return Label: Allows for return labels to be created with your outbound labels.
    3. Label Template: Allows for the creation and inclusion of packing slips.
    4. Package Type: Allows for auto-packing functions such as Recalculate and Consolidate packages to run during the batch process.
  3. After setting your batch options, you can filter the Select Orders grid by single orders or batches.
  4. Once you have created your batches, navigate to Manage > Print HVP Batch > Print Labels to print your labels.

 

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