Overview

This article explains how to connect an iDrive Logistics account to Parcel API and what you can do once it's connected. iDrive Logistics is a supported carrier integration that lets you get shipping rates, create and void labels, generate manifests, and streamline carrier operations all through Parcel API.

Prerequisites

Before you connect your account, make sure you have the following from iDrive Logistics:

• An iDrive Logistics account
• Work with iDrive to:  
  • Set up your account  
  • Configure access to carriers  
  • Map your Extensiv Warehouse IDs to iDrive’s Shipping Sites  
  • Receive your connection credentials and enter them in Extensiv (Client ID, Client Secret, Tenant IDs) 

Parcel API uses these credentials to request an authentication token on your behalf, so keep them on hand for the setup below.

If you do not yet have an iDrive Logistics account or need assistance creating one, please go to the following link.

Connecting your iDrive Logistics Account

1. Go to Small Parcel Suite Settings and select which customer you want to set up.

   

2. Click the Create button, then select Carrier Connection.

   

3. In the New Carrier Connection form, set the connection type to Customer Account, select the customer, choose iDrive Logistics for both Carrier and Provider, then click Next.

   

   We recommend creating a separate carrier connection per customer to keep billing and shipment auditing organized by account.

    
4. Provide an Account nickname, enter the Client ID, Client Secret, and Tenant ID provided by iDrive Logistics for this customer, then click Authorize with iDrive Logistics. If you haven't received these credentials yet, reach out to iDrive Logistics before proceeding.

   

5. Select the carrier accounts you want to sync back to Small Parcel Suite, then click Save Connection to confirm the changes and finish creating the connection.

Supported Carriers

Once your account is connected, you can ship with any of the carriers iDrive Logistics supports through Parcel API:

• Amazon
• FedEx
• GLS
• UPS
• USPS
• DHL eCommerce
• DHL Express
• OnTrac
• ePostGlobal 

Working with iDrive Logistics Shipments

With the integration connected, Parcel API gives you full access to the core shipping workflow. You can request shipping rates before you commit to a service level, so you know the cost ahead of time. You can create a shipping label for a shipment and, if plans change, void that label afterward instead of leaving it active. When you're ready to close out the day's shipments, you can also create a manifest that groups them together for pickup.

Troubleshooting

For help troubleshooting a specific rate, label, or manifest request, contact Extensiv support.