Integration Manager

Updated on February 21st, 2023

  • Extensiv Hub
    Popular Articles Getting Started Using Hub Technical Issues & FAQs
  • 3PL Warehouse Manager
    Receiving Operations Inventory Management Shipping Operations System Configuration Scanning Operations Integrations Content Best Practice Resources Release Notes Popular Articles
  • Warehouse Manager
    Getting Started Admin Console Shipping Order Picking & Packing Receiving Customer Portal Cycle Counting Kit Building Managing Users Barcode Scanner Import/Export Integrations Barcoding Wave Picking Bin Move Mobile Receiving and Picking Settings Popular Articles
  • Order Manager
    Dashboard Orders Inventory Purchase Orders Shipments Customers Products Analytics Settings API API Integrations Accessing and Navigating Order Manager Error Messages Order Manager Popular Articles
  • Integration Manager
    General Support Troubleshooting API Documentation Extras & Addons Popular Articles Order Sources Order Destinations
  • FAQs
  • Support
  • Network Manager
    Getting Started Order Routing Management Technical Issues
  • Extensiv Release Notes
    3PL Warehouse Manager Integrations Manager Warehouse Manager
  • Billing Manager
    Getting Started Using Billing Manager Technical Issues
+ More
  • Help Center
  • Integration Manager
  • Order Sources
  • Shopify
  • Order Sources
    • Test Category
      • Sub-Category - 1
        • Sub-Sub-Category-N
      • Sub-Category-2
    • 1ShoppingCart
        • 1ShoppingCart Integration Overview
        • Setting Up 1ShoppingCart
        • 1ShoppingCart Settings
    • Amazon Direct Fulfillment
        • Setting Up Amazon Direct Fulfillment
        • Amazon Vendor Central
    • Amazon Seller Central
        • Error: Amazon MWS Developer Access is About to Expire
        • Missing Amazon Seller Central Orders
        • Amazon Inventory Error - An FBA offer already exists on this SKU
        • Amazon Could Not Upload Tracking
        • Amazon Inventory Sync Issue
        • Amazon - Access to Orders.ListOrders is denied
        • Amazon Marketplace Integration Overview
        • Amazon Marketplace Alerts
        • Amazon Marketplace Settings
        • Amazon Marketplace Extra Fields
        • Amazon - No valid marketplaces
        • Amazon Ship Methods
        • Setting Up Amazon Seller Central
        • Amazon orders marked as late even when shipped same day
        • Amazon Ship Confirmation Delays
    • ApparelMagic
        • ApparelMagic Integration Overview
        • Setting Up ApparelMagic
        • ApparelMagic Settings
    • ArcDynamic
        • ArcDynamic Integration Overview
        • Setting Up ArcDynamic
    • AspDotNetStorefront
        • AspDotNetStorefront Integration Overview
        • Setting Up AspDotNetStorefront.com
    • BigCommerce
        • BigCommerce - Could not upload tracking - The field quantity is invalid
        • BigCommerce Integration Overview
        • Setting Up BigCommerce
        • BigCommerce Settings
        • BigCommerce multiple Extensiv Integration Manager connections to a single store
        • BigCommerce Orders Missing Shipping Address
    • BlueCherry
        • Setting Up BlueCherry
    • ByDesign Freedom
        • Setting Up ByDesign Freedom
        • ByDesign Freedom Settings
    • Centra
        • Centra Integration Overview - Order Source
    • ChannelAdvisor
        • Setting Up ChannelAdvisor
        • ChannelAdvisor Settings
        • ChannelAdvisor - Carrier and Class is Invalid
    • Cin7
        • Setting Up Cin7
        • Cin7 Settings
    • ClickBank
        • Setting Up ClickBank
    • Cratejoy
        • Cratejoy Integration Overview
        • Setting Up Cratejoy
        • Cratejoy Settings
        • When are Cratejoy Shipments Loaded?
    • CS Cart
        • Setting Up CS Cart
    • CSV Cart
        • Using a Cloud FTP Service
        • Setting Up CSV Files
        • How to Load CSV Order Files via FTP into Extensiv Integration Manager
        • How to Upload CSV Order Files into Extensiv Integration Manager
        • Custom Date Format - CVS Mapping
        • Supported CSV Formats
        • CSV Cart Mapping Instructions
        • CSV Mapping - Merchant Version
    • Dear Systems
        • Setting Up DEAR Systems
        • Dear Systems Settings
        • How to enable DEAR Inventory Sync
    • DemandStream
        • Setting Up CommerceHub DemandStream
    • DSCO
        • Migrating from DSCO V2 to DSCO V3
        • Setting Up Warehouses in DSCO
        • DSCO Integration Overview
        • Setting Up DSCO
        • Missing DSCO Orders
        • Transitioning from the DSCO FTP cart to the DSCO API cart
        • DSCO - Missing Orders | Manual Acknowledgment
    • Ebay
        • eBay Integration Overview
        • Setting Up Ebay
        • eBay Settings
        • Ebay Error - Variation level SKU should be supplied to revise a Multi-SKU item.
        • How to find "Sales Record Number" in eBay?
        • Inventory-based listing management is not currently supported by this tool - Ebay
        • Ebay listings not syncing with Extensiv Integration Manager
        • Ebay Auth token is expired
        • You've reached the number of items you can list - Ebay
        • Using eBay Global Shipping Program
    • Ecwid
        • Setting Up Ecwid Cart
        • Ecwid Settings
    • Etsy
        • Setting Up Etsy
        • Etsy Settings
    • Faire
        • Setting Up Faire
        • Faire Product Sync
        • Faire Integration Overview
        • Faire Shipping Confirmations Are Being Rejected
    • Feature List
        • Cart Setup Complexity
        • OAuth Cart List
        • Purchase Order Receiving Upload
        • Purchase Order Download
        • Cancel Order in Cart
        • Order Cancel Download
        • Product Detail Sync
        • Invoice
        • Shipment Confirmation
        • Inventory Sync
        • Order Download
    • Forecastly
        • Setting Up Forecastly
    • Google Shopping
        • Google Shopping Integration Overview
        • Setting Up Google Shopping
    • Groupon
        • Groupon Goods Integration Overview
        • Setting Up Groupon Goods
        • Setting Up Groupon Stores
        • Groupon Prices Don't Match Expected
        • Loading Groupon Stores Orders
    • Houzz
        • Setting Up Houzz
        • Houzz Seller & Houzz Vendor Workflow
        • Houzz Updates - Cal Title 20
        • Multiple Tracking number support for Houzz
        • Missing Houzz Orders
    • Infusionsoft
        • Setting Up Infusionsoft
    • Integral Group
        • Setting Up Integral Group
        • Setup Merchant SKUs and UPCs - Integral Group
    • Joor
        • Joor to NetSuite Integration
        • Joor to TradeGecko Integration
        • Joor Integration Overview
        • Setting Up Joor
        • Joor Settings
        • Joor Category List
        • Joor to Extensiv Order Manager Integration
        • Joor Product Sync
    • Lightspeed Retail
        • Lightspeed Retail Integration Overview
        • Setting Up Lightspeed Retail
        • LightSpeed Server response message: The child object either does not exist or is archived and cannot be updated via the parent object.
    • Linnworks
        • Setting Up Linnworks
    • Magento
        • Setting Up Magento
        • Setting Up Magento 2
        • Magento 1 Settings
        • Magento 2 Settings
        • Supported Plugins - Magento
        • Invalid api path - Magento
        • Magento 2 Permissions Error
        • Magento orders missing products
        • SOAP extension is not loaded - Error Message
        • Access Denied - Magento
        • Invalid carrier specified - Magento
        • Magento Shipment Emails Don't Include Tracking Number
    • Neto
        • Neto Integration Overview
        • Setting Up Neto
    • NetSuite
        • Netsuite cart inventory not updating. Please enter value(s) for: IA Memo
        • NetSuite - Only one request may be made against a session at a time
        • Setting Up NetSuite
    • Nexternal
        • Setting Up Nexternal
    • OnBuy
        • OnBuy Integration Overview
        • Setting Up OnBuy
    • OpenCart
        • OpenCart Integration Overview
        • Setting Up OpenCart
        • OpenCart Connection Issues
        • OpenCart Settings
    • OrderBot
        • Setting Up OrderBot
    • OrderStream
        • Performing tests inside CommerceHub Testing Portal
        • Setting Up CommerceHub OrderStream
        • CommerceHub OrderStream Settings
        • CommerceHub OrderStream Invoices
        • CommerceHub Required Resources
        • CommerceHub Orders Late or Not Shipped
        • CommerceHub Inventory Not Updating
        • CommerceHub Confirmation Error - PO does not exist for this relationship
        • CommerceHub Confirmation Error - PO is not in a state where this action can be applied
        • Setup Merchant SKUs and UPCs - CommerceHub
        • CommerceHub Walmart.com
    • Overstock.com
        • Setting Up Overstock.com
    • PayPal
        • Setting Up PayPal
    • PrestaShop
        • Setting Up PrestaShop
        • PrestaShop Settings
        • Error pulling mapping code from PrestaShop
        • Internal error. To see this error please display the PHP errors. - PrestaShop
        • Blank Tracking Number - PrestaShop
        • Shipping Confirmation Error - PrestaShop
        • Fatal Error - PrestaShop
        • Internal Server Error 500 - PrestaShop
        • Unexpected HTTP Status 302 - PrestaShop
    • Pulse Commerce
        • Setting Up Pulse Commerce
        • No order/fulfillment loaded - Pulse Commerce
    • Quickbooks
        • Quickbooks Online Integration Overview
        • Setting Up Quickbooks Online
    • Quickbooks Commerce (Formerly TradeGecko)
        • TradeGecko - The access token expired
        • TradeGecko Integration Overview
        • Setting Up TradeGecko
        • TradeGecko Settings
        • TradeGecko Couldn't Find OrderLineItem
        • TradeGecko - You don't have permission to update this fulfillment
        • TradeGecko - The access token was revoked
        • Load Packed Orders from TradeGecko
        • How do I get TradeGecko to send Shipping Notification Emails?
        • Why Do My TradeGecko Orders Have A Crossed Out Line?
    • Radial
        • Radial Retailers
        • Radial Integration Overview
    • Rakuten.com
        • Rakuten.com Integration Overview
        • Setting Up Rakuten.com
    • SalesForce
        • SalesForce - Could not create SOAP Object - LOGIN_MUST_USE_SECURITY_TOKEN
        • Setting Up SalesForce
        • Salesforce API Limit
        • SalesForce - Custom Mappings
        • INVALID_FIELD No such column 'XXX' on entity 'YYY' - Salesforce
        • Enable Shipping Confirmation - SalesForce
    • Shift4Shop - 3DCart
        • Shift4Shop 3dcart Integration Overview
        • Setting Up Shift4Shop 3DCart
        • Shift4Shop Settings
        • Error with 3DCart order status
    • ShipStation
        • ShipStation Integration Overview
        • Setting Up ShipStation
        • Shipments and Shipping Info Fields Blank in ShipStation
        • ShipStation Tag Filtering
    • Shopify
        • Shopify Payment Status Info
        • Shopify Inventory Not Syncing
        • Shopify Integration Overview
        • Setting Up Shopify
        • Shopify Settings
        • Shopify API Subject to Breaking Changes
        • Shipping Method Setup - Shopify
        • Shopify Filter Order Rules
        • Shopify - Line Items: must be stocked at the same location
        • Shopify Custom Fulfillment Service - Routing Items
        • Shopify Products say: Unavailable on Extensiv Integration Manager
        • How to Ignore Shopify POS Orders
        • Shopify - This action requires write_orders scope
        • Shopify - All line items of a fulfillment must use the same fulfillment service
    • Order Manager
        • Extensiv Order Manager Integration Overview
        • Setting Up Extensiv Order Manager
        • Extensiv Order Manager (formerly Skubana) Settings
        • Initialize Inventory Sync For New Extensiv Order Manager Products
        • Extensiv Order Manager Warehouse Name or Warehouse ID error
    • SPS Commerce
        • SPS Commerce Implementation Overview
        • Setting Up SPS Commerce
        • SPS Commerce Project Pricing
        • SPS Retailers
        • Home Shopping Network (HSN) - SPS Commerce
    • Squarespace
        • Squarespace Integration Overview
        • Setting Up Squarespace
    • Teapplix
        • Setting Up Teapplix
    • UltraCart
        • Setting Up UltraCart
    • Uniware ClearConnect
        • Setting Up Uniware ClearConnect
    • Unleashed
        • Setting Up Unleashed
    • Veeqo
        • Veeqo Integration Overview
        • Setting Up Veeqo
    • Vend POS
        • Vend Integration Overview
        • Setting Up Vend
        • Vend Settings
        • Missing Outlet Address in Vend
        • Item Price For Tax Inclusive Store (Vend <> Tradegecko Connection)
        • Vend Stock Transfer Sync (Beta)
        • Vend Product Sync
    • Vin eRetail
        • Setting up Vin eRetail
    • Volusion
        • Setting Up Volusion
        • Volusion Settings
        • Volusion - No response from cart
        • Volusion Ship Methods
    • Walmart Marketplace & DSV
        • Setting Up Walmart
        • Missing Walmart Orders
    • Wayfair
        • Wayfair - Migrate from FTP to SFTP
        • Wayfair Integration Overview
        • Setting Up Wayfair
        • Wayfair EU Invoice Setup
        • Overdue Inventory for Wayfair
        • Wayfair UCC-128 Labels
        • Wayfair Data Integration Requirements - Flat File form
    • Web Shop Manager
        • Web Shop Manager Integration Overview
        • Setting Up Web Shop Manager
    • Wish
        • Setting Up Wish
        • Wish Integration Overview
    • Wix
        • Setting Up Wix
        • Wix Integration Overview
    • WooCommerce
        • Setting Up WooCommerce
        • Setting WooCommerce Timezone
        • WooCommerce Settings
        • Sorry, you are not allowed to create resources - WooCommerce
        • Fix WooCommerce Permissions
        • Error adding notes to order - WooCommerce
        • WooCommerce reported a file not found error
        • Invalid response from WooCommerce
        • WooCommerce Confirmation Methods
        • WooCommerce Inventory Sync
        • Conflicting Order Numbers - WooCommerce
        • Cannot connect to WooCommerce site
        • WooCommerce Ship Methods
        • Cannot communicate securely with peer - WooCommerce
        • API key provided does not have write permissions - WooCommerce
    • XML Cart
        • Setting Up XML Files
        • Setting Up HSN
        • XML Format - HSN
    • Yahoo Stores - Small Business
        • Setting Up Yahoo Stores
        • Setup and Load Yahoo Component Items
    • Zoho Inventory
        • Setting Up Zoho Inventory
        • Zoho Inventory Integration Overview
    • BrightSites
        • BrightSites Integration Overview
        • Setting Up BrightSites

Shopify Settings

This page covers the various options that can be set in Extensiv Integration Manager and in your Shopify account. 

 

Integration Manager settings

Setting Description Default Options

Order Status

Only pull orders with the selected Order Status. (This should almost always be set to Open!) Open

Open

Closed

Cancelled

Any Status

Financial Status

Only pull orders with the selected Financial Status. Paid or Partially Refunded

Authorized

Pending

Paid or Partially Refunded

Paid

Partially Paid

Refunded

Voided

Partially Refunded

Authorized & Partially Paid

Any Status

Fulfillment Status

Only pull orders with the selected Fulfillment Status. Unshipped or Partially Unshipped

Unshipped

Unshipped or Partially Unshipped

Shipped

Partially Shipped

Any Status

Ignore Non-Shippable Items

Ignore Shopify items set to not Require Shipping? If yes, we will filter these products out before loading. No

No

Yes

Custom Order ID

Which Order ID field should we use? View Shopify setting. Standard ID

Standard ID: The numerical portion of the Order ID

Custom ID: Includes any Prefix and Suffix you defined in Shopify

Internal ID: Shopify's internal ID.

Ship Method Field

Which field should we use when picking up the ship method from Shopify? Ship Method Code

Ship Method Title

Ship Method Code

Order Pickup Action

What should Integration Manager do after loading orders to mark them as "Picked Up" in Shopify? Archive on Pickup

Archive on Pickup

Add Tags to Order

Archive and Add Tags to Order

Do nothing

Send Shopify Confirmation Email

Should Shopify send a Shipping Confirmation Email to customers when we mark an order as shipped? Yes

Yes

No

Delay Order Pickup for X Minutes

Delay picking up orders until they are at least X minutes old. This allows time for orders to be canceled or changed in the cart before we pick them up. WARNING: If this feature was enabled and you are disabling it, some orders could get missed. When disabling this, you must either decrement this value by no more than 45 minutes per time that Integration Manager pulls orders, or you must manually re-pull orders from that time period. 0 "X" minutes

Ship Code for Amazon Prime Orders

Enter the Ship Code value you would like to set when orders are Amazon Seller Fulfilled Prime. Leave blank for default.

This only applies if you have your Amazon account hooked up to Shopify and are also part of the Amazon Seller Fulfilled Prime program.

   

Filter Order Rules

     

Filter Orders By Fulfillment Service

If you have Custom Fulfillment Services setup in Shopify, turn this on to tell Integration Manager to only pull products for the desired Fulfillment Service. View Shopify Docs.

Is enabled, enter the name of the Fulfillment Service exactly as it appears in Shopify

No

No

Yes

Filter Orders By Order Tags

Include or exclude orders by providing a comma separated list of Shopify Order Tags. The following options are available for the list of tags:

Contains All Following Tags

Contains At Least One Of Following Tags

Does Not Contain All of Following Tags (Skip order if all of the tags listed are found)

Does Not Contain Any One of Following Tags (Skip order if any of the tags listed are found)

 

No

No

Yes

Filter Orders By Customer Tags

Include or exclude orders by providing a comma separated list of Shopify Customer Tags. The following options are available for the list of tags:

Contains All Following Tags

Contains At Least One Of Following Tags

Does Not Contain All of Following Tags (Skip order if all of the tags listed are found)

Does Not Contain Any One of Following Tags (Skip order if any of the tags listed are found)

No

No

Yes

Hold Order By Tags

Enter a comma separated list of tags. If any of the tags are detected, Integration Manager will consider the order "On Hold" and not send it to the warehouse until the tag is removed. Before removing the On Hold tag, you may edit/change the order in Shopify and Integration Manager will pickup any changes once the On Hold tag is removed.

You can fill in multiple tags, which can be formatted as a list of comma-separated values. 
For example, if an order has three tags: tag1, tag2, tag3.

   
Update After Confirming
 

Enabling this will cause Integration Manager to update either the order Notes or Tags once the shipping has been added to Shopify for the order. Values to be sent may be either Hard Coded Values or Order Fields.
 

 

Hard Coded Value - This value as it appears in your cart settings, will be added to every shipped order.
 

Order Field - Provide the order field you would like passed as a note or tag. Order fields must match the case and spelling using in Integration Manager. i.e. Adding lot_codes will cause us to look for the lot_codes field and pass it's value.
 

No
 


 

No
 

Notes
 

Tags
 

 

 

Was this article helpful?

Yes
No
Share additional feedback about this article

Related Articles

  • Shopify Payment Status Info
  • Shopify - Line Items: must be stocked at the same location
  • Shopify - All line items of a fulfillment must use the same fulfillment service
  • Shopify - This action requires write_orders scope

Not finding the help you need?

Contact Support
Solutions
  • Solutions for Brands
  • Solutions for 3PLs
  • Solutions for 4PLs
  • Solutions for B2B
Products
  • Extensiv 3PL Warehouse Manager
  • Extensiv Warehouse Manager
  • Extensiv Order Manager
  • Extensiv Integration Manager
  • Extensiv Network Manager
Products
  • Customer Success
  • Implementation
  • Consulting
Ecosystem
  • Fulfillment Marketplace
  • Integrations
  • Partners
  • Become a Partner
Resources
  • Resource Library
  • Blog
  • Market Insights
  • What is a 3PL?
  • What is a 4PL?
  • What is a WMS?
  • Why a Cloud-based WMS?
  • Glossary
Help
  • Help Center
  • API Documentation
  • Extensiv Univerisity
  • Community
  • System Status
  • Extensiv Logo
  • 100 N Pacific Coast Hwy, Suite 1100, El Segundo, CA 90245
  • |
  • Contact Us:
  • 83-EXTENSIV 888.375.2368 (main)
  • |
  • 310.844.7570 (local)
  • Copyright © 2023 Extensiv
  • |
  • All rights reserved.
  • Privacy Policy
  • |
  • Terms of Service
  • Follow Us:
Expand