Integration Manager

Updated on August 3rd, 2023

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    • 1ShoppingCart
        • 1ShoppingCart Integration Overview
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    • Amazon Direct Fulfillment
        • Setting Up Amazon Direct Fulfillment
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        • Error: Amazon MWS Developer Access is About to Expire
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        • ApparelMagic Integration Overview
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        • Setting Up BlueCherry
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        • Using a Cloud FTP Service
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        • How to Load CSV Order Files via FTP into Extensiv Integration Manager
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        • Custom Date Format - CVS Mapping
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    • Dear Systems
        • Setting Up DEAR Systems
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        • Migrating from DSCO V2 to DSCO V3
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        • eBay Integration Overview
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        • Ebay listings not syncing with Extensiv Integration Manager
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        • Using eBay Global Shipping Program
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        • Setting Up Ecwid Cart
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        • Setting Up NetSuite
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        • Setting Up Nexternal
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        • OpenCart Integration Overview
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        • Setting up Merchant SKUs and UPCs - CommerceHub
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        • Setting Up Overstock.com
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        • Setting Up PayPal
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        • Setting Up PrestaShop
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        • Shopify - This action requires write_orders scope
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    • Order Manager
        • Extensiv Order Manager Integration Overview
        • Setting Up Extensiv Order Manager
        • Extensiv Order Manager Settings
        • Initialize Inventory Sync For New Extensiv Order Manager Products
        • Extensiv Order Manager Warehouse Name or Warehouse ID error
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        • Walmart Integration Overview
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        • Wayfair - Migrate from FTP to SFTP
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        • Setting Up Wayfair
        • Wayfair EU Invoice Setup
        • Overdue Inventory for Wayfair
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        • Wayfair Data Integration Requirements - Flat File form
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        • Web Shop Manager Integration Overview
        • Setting Up Web Shop Manager
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        • Error adding notes to order - WooCommerce
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        • Invalid response from WooCommerce
        • WooCommerce Confirmation Methods
        • WooCommerce Inventory Sync
        • Conflicting Order Numbers - WooCommerce
        • Cannot connect to WooCommerce site
        • WooCommerce Ship Methods
        • Cannot communicate securely with peer - WooCommerce
        • API key provided does not have write permissions - WooCommerce
    • XML Cart
        • Setting Up XML Files
        • Setting Up HSN
        • XML Format - HSN
    • Yahoo Stores - Small Business
        • Setting Up Yahoo Stores
        • Setup and Load Yahoo Component Items
    • Zoho Inventory
        • Setting Up Zoho Inventory
        • Zoho Inventory Integration Overview
    • BrightSites
        • BrightSites Integration Overview
        • Setting Up BrightSites

Extensiv Order Manager Settings

This page covers the various options that can be set in Extensiv Integration Manager for your Extensiv Order Manager account. 

Services

 
 

Order Manager Cart Setup

Settings

Description

Default

Warehouse Name Only pull orders with the specified Warehouse Name.

To load orders from all locations, please leave this field blank (Inventory Sync will be disabled for this cart).
Blank
Warehouse Ship Currency What currency code does the warehouse report shipping costs in? USD
Load Sales Channel Name Should integration Manager also load Sales Channel Name from Order Manager as Order Source? For example, Wayfair Sales Channel will be loaded as Order Manager-Wayfair. No
 
 

Order Settings

Settings Description Default
Pickup Order Status Only pull orders with the selected Order Status Awaiting 3PL Export
Order Number Which field should Integration Manager load as main Order Number? If the selected field is blank, Integration Manager will load Order Manager Order Number by default. Order Manager Order Number
Load Custom Fields Which field should Integration Manager load as main Order Number? If the selected field is blank, Integration Manager will load Order Manager Order Number by default. No
Split Customer Names Order Manager puts the entire customer name into a single field. This option will split it into a First and Last name. Yes
Concat Ship Code and Carrier This parameter only applies to carriers that send a Shipping Service ID to Extensiv Integration Manager. Not every carrier provides this ID. DHL is an example of a carrier that sends the Shipping Service ID.

How it works: If we receive a Shipping Service ID and this setting (Concat Ship Code and Carrier) is set to Yes, Integration Manager will combine the ship code and the carrier provided by Extensiv Order Manager.
No
Label Downloaded Orders Enabling this will tell Integration Manager to add a label to orders, in Order Manager, after we have successfully downloaded them. Disabled

 

 
 

Order Line Settings

 
 

Shipping Confirmation Settings

Settings Description Default
Send Confirmation Email Should Order Manager also send tracking to original Sales Channel when we mark an order as shipped? Yes
Send tracking to Sales Channels Should Order Manager also send tracking to original Sales Channel when we mark an order as shipped? Yes
Preferred Carrier Link In some multi-carrier scenarios Order Manager can generate tracking links for either carrier. Select your preferred tracking link when this happens. Primary Carrier (eg. DHL)
Ship Code for Amazon Prime Orders Leave blank for default. Otherwise set the Ship Code value you would like to set when orders are Amazon Seller Fulfilled Prime. Blank
Update Custom Fields Should Integration Manager update one or more custom order fields when returning tracking information? No
 
 

Inventory Settings

Settings Description Default
Stock Type When syncing inventory with Order Manager and the Warehouse, which stock level should we use? On Hand is recommended. On Hand
Sync Product Details When syncing inventory with Order Manager and the Warehouse, which stock level should we use? On Hand is recommended. No
 
 

General Order Options


 

Settings Description Default
Earliest Order Date

Orders that were placed before this date will not be pulled even if they meet all other criteria. This prevents accidentally downloading old orders. The first time we pull orders we will attempt to pull orders back to this date as well.

Setting a future date is not supported!

7 days prior to today's date
Blank SKU Action How should  Integration Manager treat orders with blank line items?

Allow Blank SKU: Order will be downloaded and  Integration Manager will attempt to process it normally.

Refuse Order: The order will be refused by  Integration Manager and an alert will be raised.

Skip Blank SKU:  Integration Manager will filter out the blank SKUs and attempt to process remainder of the order normally.
Allow Blank SKU
Translate Item Code Should Integration Manager translate item code to alias before sending orders to WMS?

For those items without selected alias, Integration Manager  will use the original Item Code.

If you selected Cart Item Code, Integration Manager will not perform item code translation. This will let you pass on edits to Order SKUs.

The default value of "WMS Master SKU" will automatically search through item aliases and if a match is found, convert items to the WMS/OMS primary sku before sending the order to your WMS/OMS.
Cart Item Code
Custom Order Prefix Should Integration Manager add a prefix to all orders downloaded from this cart? Disable
Verify Addresses (per order fee) Correct/Standardize addresses using CASS Certification (View Rates) Disable
Reject Unmapped Shipping Codes This will hold back orders with unknown shipping codes until they have been mapped for the given WMS. Disable
Default Unmapped Ship Code If ship code from cart is not mapped, What value should Integration Manager pass through to the WMS/backend. Passthrough from Cart
 
 

General Inventory Options

Settings Description Default
Minimum Inventory Level

In order to prevent shopping carts from overselling, item that has less than the Minimum Inventory Level will be set to quantity Zero.

Note: This is only available to carts that utilize Available Quantity during inventory sync.

0
Push Inventory Using Alias Product aliases are loaded from your WMS. If your WMS does not support alias sync, you can add them manually in Integration Manager.

If your shopping cart is using product aliases instead of (Master) SKU, please select alias name.

Products that do not contain the chosen alias will be ignored during inventory sync.
WMS Master SKU
Sync Inventory with Location Sync shopping cart inventory with selected warehouse location. Combine All Locations

 

 
 

 

 

 

 



 

 

 


 

 

 

 

 
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Related Articles

  • Extensiv Order Manager Integration Overview
  • Initialize Inventory Sync For New Extensiv Order Manager Products
  • Extensiv Order Manager Warehouse Name or Warehouse ID error
  • Setting Up Extensiv Order Manager

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